Community Services Assistant

3 months ago

Parramatta, Australia The Well Team Full time

At **The Well Team**, we believe in empowering individuals to live independent, fulfilling lives. Our core mission is to support individuals with disabilities and at-risk youth, helping them thrive through strong relationships, community engagement, and personal empowerment. We are committed to making a lasting impact on every individual we serve and fostering an environment where our employees can grow and succeed.

**The Role**:
We are seeking an energetic, motivated **Community Services Assistant** to join our growing team. In this role, you’ll provide essential support to a variety of community programs, help manage client interactions, and assist with administrative tasks. This is a fantastic opportunity for someone looking to **start their career in community services**, offering hands-on experience and room for growth.

As a **Community Services Assistant**, you’ll play a key role in ensuring that our programs run smoothly, clients receive excellent care, and The Well Team continues to build a strong, connected community.

**Key Responsibilities**:

- **Client Support**: Serve as the first point of contact for clients, answering inquiries, providing guidance, and helping them access our services.
- **Program Support**: Assist in the planning, organization, and delivery of community programs and events, ensuring they meet the needs of participants.
- **Administrative Tasks**: Help maintain accurate client records, manage appointments, perform data entry, and support the day-to-day operations of the office.
- **Community Outreach**: Participate in community outreach activities, engaging with local organizations, and promoting The Well Team’s services to foster stronger relationships.
- **Field Work**: Travel to client sites or community events using a **company vehicle**, ensuring seamless client care and program support.

**What You Bring**:

- **Communication Skills**: Clear and compassionate communication is essential for working with clients, team members, and community partners.
- **Organizational Skills**: You’re skilled at managing multiple tasks and can prioritize work effectively to meet deadlines.
- **Empathy & Passion**: You have a strong desire to support individuals in need, especially those from vulnerable communities.
- **Tech Proficiency**: Comfortable with Microsoft Office, basic data entry, and the ability to quickly learn new systems.
- **Willingness to Grow**: You are eager to learn, develop new skills, and take on more responsibilities over time.

**What We Offer**:

- **Generous Commissions**: Receive additional financial incentives for exceptional client support and program success.
- **Tools for Success**: We provide a **company phone, laptop**, and access to a **company vehicle** to assist you in your daily work.
- **Unlimited Coffee & Tea**: Enjoy unlimited access to coffee and tea to keep you energized throughout the day.
- **Inclusive Work Environment**: Our office is fully wheelchair accessible, with modern facilities including a **basketball court**, **table tennis** area, and **showers** for staff use.
- **Career Growth**: We offer pathways to transition from casual to **full-time employment** and opportunities to grow into roles such as **Support Coordinator** or **Program Manager**.
- **Work-Life Balance**: Flexible hours designed to help you balance work with personal commitments.

**How to Apply**:
If you are passionate about community service and ready to be part of a supportive, growth-focused team, we want to hear from you Please submit your resume and a cover, detailing your interest in the role and how your skills align with **The Well Team’s mission**.

**Job Types**: Full-time, Part-time

Pay: $24.76 per hour

Expected hours: 15 - 38 per week

Work Location: In person

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