Project Support Officer

5 months ago

Brisbane, Australia Cross River Rail Full time

Set your career on a higher trajectory
- Modern new corporate office in CBD/Flexible work options
- SEQLD’s Largest Infrastructure Project

**Cross River Rail Delivery Authority (CRRDA) Your chance to work with the best**

Cross River Rail will transform the way we travel to, from and through Brisbane in the future. It will be a catalyst for 10 years of wider rail transformation across the whole of South East Queensland and it is already playing a key role in how we prepare for the 2032 Olympic and Paralympic Games.

Cross River Rail is a new 10.2km rail line including 5.9km of twin tunnels running under the Brisbane River and CBD. It includes the delivery of four new underground stations, two new above-ground stations, accessibility rebuilds for six stations, the construction of three new stations on the Gold Coast, and the introduction of a new world-class ‘ETCS' signalling system.

This is a once in a lifetime opportunity to work on one of Australia's largest infrastructure projects and to be a part of something that will leave a lasting legacy for generations to come.

**About the Role**

The purpose of the Project Support Officer is to provide a broad range of administrative support functions to the Cross River Rail Delivery Authority. These duties can include but aren’t limited to mailbox and diary management, organising meetings, document control, and assisting with project governance, correspondence, and reporting.

Project Support Officers generally report to a departmental head or project director providing direct administration support to the reporting manager and their broader team as required.

**Key Responsibilities**:
The activities below provide some examples of the activities that could be undertaken:

- Prepare and assist in the editing, review and distribution of written correspondence including, briefing notes, policies and procedures, letters and project documentation.
- Create, monitor and update project registers and trackers advising stakeholders of pending requirements and deadlines as required.
- Provide general administrative support to the broader team including ad hoc requests including creating spreadsheets, PowerPoints, procedures and flowcharts.
- Assist team with the coordination of team events and workshops.
- File team correspondence and documents ensuring they are correctly saved in TRIM or other document management systems following CRRDA policy, procedures and document control standards.
- Provide procurement and contract management support (such as Procurement Request Forms, Project and Procurement Planning, invoice distribution and tracking)
- Secretariat and administrative support of various internal and external Program Delivery governance bodies (including compilation and distribution of agenda papers, provision of reports, minute/note taking and follow up of issues raised).
- Recruitment support and administration to relevant selection panels, including booking meetings, liaising with Human Resources and coordinating new employee onboarding.
- Organisational establishment administration and support (e.g. onboarding, maintaining team structure on SharePoint, etc.).
- Assist in the preparation and creation of regular scheduled and ad hoc reporting including the coordination of responses of relevant stakeholders.
- As requested, undertake research on various issues or topics and provide meaningful summaries and advice to the relevant General Manager, Executive Director or Director.
- Consult, liaise and negotiate with internal and external stakeholders, partners and suppliers to deliver allocated tasks and activities.
- Develop positive working relationships across the Delivery Authority to ensure information sharing on complex and emerging issues.
- Perform other reasonable duties as requested by management.

**About You**:

- Demonstrated ability to perform a broad range of team administrative support functions in comparable work or project environment.
- Intermediate to advanced skills in the Microsoft Office suite of programs. Experience with TRIM desirable.
- Demonstrated ability to create, review and edit a range of high-quality written correspondence.
- Sound interpersonal skills, including the ability to build and maintain productive working relationships with internal and external stakeholders.
- Previous experience in providing executive level support including diary and mailbox management.
- Demonstrated initiative and problem-solving ability to successfully develop and deliver a range of administrative and coordination tasks autonomously with mínimal direction.
- Proven time management and prioritisation skills with the ability to manage conflicting demands to deliver outputs and outcomes within a fast-paced project environment with tight deadlines

**Why work with CRRDA?**

On Cross River Rail you will not only work with the best but become your best. And as we enter a new phase of delivery, our project offers a rare career opportunity for top ti

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