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Compliance Officer

3 months ago

Collingwood, Australia Bank Australia Full time

Posted: 29/02/2024

Closing Date: 29/03/2024

Job Type: Permanent - Full Time

Location: Head Office - Collingwood

Job Category: Banking and Financial Services

Do you want to be part of using the business of banking as a force for good? Do you want to create positive impact for people and the planet? Bank Australia is the bank for people who want to be part of a movement creating a fairer and more just world.

We’re growing fast as more people choose to align their banking with their values. We’re a customer owned, B Corp certified bank. We empower our staff and 185,000+ customers to be part of the clean money movement.

We currently have two permanent, full time opportunities for two Compliance Officers to join our Customer & Payments team. These role will complete compliance and reporting obligation within the Customer & Payments division, which include contact centre, branches and operations team.

**Why join us**
- We have big plans to become Australia’s most trusted bank and a leading purpose-driven business.
- As a certified B Corp, we’re part of a global business community who meet the highest social and environmental standards, putting purpose over profit.
- Every role and person in our bank is essential to bringing our values, purpose and aspiration to life.
- We offer flexible working options, competitive salary and 13% super.
- Our staff have access to a range of meaningful benefits to support their physical and mental wellbeing including 24/7 free counselling, free flu vaccinations and discounted gym memberships.
- We also support staff with study assistance, paid parental leave (regardless of gender), volunteer, bereavement, gender affirmation and family violence leave; and the opportunity for bonus annual leave.
- We support our staff to grow their careers through learning and development and an organisational culture where we reward and recognise innovation and values, not long hours.
- We are committed to building an inclusive culture and a diverse workforce that reflects the Australian community.
- We care for a conservation reserve - where we work with key partner organisations to protect threatened species and involve staff in conservation.

**What you will be doing**
- Support frameworks for policy and audit processes to meet the requirements of relevant regulators
- Perform audits, reporting and support continuous improvement in systems and process
- Assist in assessing compliance incidents and engaging with relevant departments to ensure incidents are appropriately remediated and the risk of future non-compliance is reduced or avoided
- Delivering on required compliance needs in a timely manner
- Liaise with internal and external stakeholders to achieve successful outcomes
- Investigate and remediate datasets across various systems
- Perform day-to-day operations of compliance team activities
- Review and update current policies and procedures as required
- Deliver on compliance requirements as set by regulators
- Undertake other duties within scope of role as defined from time to time.

**What you will bring**
- Ability to extract and work with raw data to identify trends, prepare reports and recommendations
- Ability to effectively set priorities and meet deadlines
- Critical thinking and problem solving skills
- Ability to work effectively in a team environment
- Intermediate skills in Microsoft Excel and CRM Systems
- Ability to design and utilize formalized frameworks to document new processes
- Excellent communication skills
- Willingness to challenge existing processes and implement solutions within short timeframes
- Commitment to Bank Australia’s purpose, aspiration, values and brand as well as the B Corp ethos.