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Travel Coordinator

1 month ago

Perth, Australia PERSOLKELLY Full time

The Travel Consultant is responsible for the sale and coordination of travel arrangements for customers while providing information, advice and booking services.

**The Role**
The Travel Consultant is responsible for the sale and coordination of travel arrangements for customers while providing information, advice and booking services.

**The Duties**
- Provide literature and information to clients concerning local, interstate and international travel routes, accommodation, fares, tours, local customs and travel regulations.
- Discuss client requirements and advise on suitable options.
- Plan, prepare and cost itineraries (travel plans) for clients.
- Make travel, accommodation and related bookings.
- Confirm booking and notify clients of luggage limits and insurance, medical, passport, visa, and currency requirements.
- Enter consumer detail, travel details, account details and notes in the travel system and maintain 100% accuracy.
- Issue tickets for travel, accommodation vouchers, invoices and all relevant documentation within deadline timeframes.
- Collect payments and maintain records of transactions.
- Assist with changes to travel arrangements and bookings when required, including dispute resolution.
- Utilise the sale of the Travel Company's preferred product range
- Check Member detail and credit status via the relevant company system.

**Required Skills and Experience**
- A strong understanding of the travel industry, legislative requirements and industry standards.
- A competent understanding of a travel software program used in the travel industry (Galileo and CCTE required).
- Strong sales focus.
- Good communication and organisational skills.
- Strong customer focus and respect for customers external and internal and team members.
- Good problem-solving ability along with a focus on attention to detail.
- Strong computer and written skills.
- Able to work as an individual and as part of a team.
- Able to work under pressure effectively while utilising time management skills.

**To Apply**

**Who are we**

At PERSOLKELLY, our passion is - and always has been - putting you first.

We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.

We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.

We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

**So it's over to you. If you would like to join our team, please APPLY now.**

**To learn more about working with PERSOLKELLY, we encourage you to visit our website.

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