Travel Coordinator

2 weeks ago

Perth, Australia HNZ Global Full time

**Travel Coordinator**
- Perth, Western Australia
- Human Resources
- Permanent, full-time

**The company**

PHI is a global leader in helicopter services. In the Asia Pacific (APAC) region, PHI takes on some of the most challenging assignments in aviation to deliver high quality helicopter support for energy customers and search and rescue authorities.

We are one of the safest helicopter operators anywhere in the world, as every flight we take is guided by our core values of Safe, Efficient, Quality, Service.

**About the role**

We have an exciting opportunity for a Travel Coordinator to join our dynamic growing team where no 2 days are the same

If you have previous experience in Travel Consultancy, we want to hear from you. To be successful in this role you will need high attention to detail and the ability to work in a fast paced high-pressure environment. You will be responsible for assisting in the management of the travel booking system for all APAC travellers.

Reporting to the Travel and Mobilisation Manager, you will play a pivotal role in the success of the Travel team and the wider business.

**Responsibilities of the role include**:
**Travel**
- Manage complex travel requests and high-pressure situations while adhering to strict deadlines.
- Work closely with the Flight Operations Coordinator and the Technical Resources Officer, to book and monitor travel for operational personnel on Fly-In-Fly-Out (FIFO) work rosters, as per the Air Maestro database.
- Co-ordinate with the appointed TMC to ensure that all travel bookings are made efficiently and cost effectively.
- Advise employees of any required Visa or Esta documentation for international travel.
- Provide quick and efficient administration of any approved changes to bookings required.
- Maintain traveller passport and contact information within Air Maestro, the FCM portal and other profiles as required.
- Manage travel credits and utilisation within the system.
- Required to be on-call outside of regular business hours on occasion, to address any needs a travellers may have while in transit.

**To be considered for this role, you will need**:

- Previous experience in the Travel Industry or in a Travel Consultancy (desirable).
- Experience using a GDS (desirable).
- IT literate with experience and confidence in using Microsoft Office 365 programmes.

**About you**:

- Able to work accurately in high volume, complex travel requests and high-pressure situations while adhering to strict deadlines.
- Strong attention to detail with excellent time management skills.
- Strong interpersonal and communication skills to maintain effective working relationships.
- Hold valid rights to reside and work in Australia.

By joining our team, you will work in a rewarding and professional environment, with a diverse team of people sharing ideas and experiences.

We offer an employee benefits package and access to a comprehensive wellbeing platform.

Applications close Wednesday 23rd May 2024. PHI reserves the right to commence shortlisting and remove the job advertisement prior to this date.

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