Medical Secretary

2 weeks ago

South Brisbane, Australia Icon Holdings Services Full time

“It’s such a scary journey navigating cancer and palliative care. But we are here to help, answer their questions and hopefully make them feel safe and supported. I like to play a small part in each patient's journey, and so we, as a team, strive to be exceptional.” - Courtney Bridge, Administration Manager, Icon Cancer Care
- _Southport

**Medical Secretary / Administration Officer - Icon Cancer Centre South Brisbane, QLD**
- Join our friendly Administration Team as we support our patients, specialists and nursing staff at our cancer treatment day hospital
- Permanent Part-Time - 4 days / 32hrs per week (within centre hours 6:30am - 6:30pm, Monday to Friday)
- Located within Mater Medical Centre, Level 5, 293 Vulture Street, South Brisbane QLD 4101

**Who are we?**

Icon Group is Australia’s largest dedicated cancer care provider and has expanded globally into Singapore, Mainland China, Hong Kong and New Zealand. We are built on a strong but simple vision - to deliver the best care possible, to as many people as possible, as close to home as possible.
- Here’s why our people choose us_

**Purpose, at Pace**:We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.

**Impact, at Scale**:We’re Australia’s largest dedicated provider of cancer care, with our global reach growing every day. Here you’ll know your work is making a difference.

**Connection, at Heart**:Our work isn’t easy but it’s extremely important. Our secret ingredient is our incredible, connected, and talented people. And their secret ingredient is each other.

**Opportunity, at Hand**:We’re constantly innovating. We deliver over 2.5 million patient interactions, in over 120 places, across 5 countries. Every week brings changes, growth and new opportunities.

**The Opportunity**

As a Medical Secretary based at our Icon Cancer Centre in South Brisbane, you’ll join a truly connected and talented team who are passionate about delivering the best possible patient care.

Our team makes us who we are, they shape our impact and drive our success. You will be a true champion of our patients care by:

- Welcoming patients, collecting and entering personal details, completing admissions paperwork with health fund checks
- Scheduling/organising patient appointments, organise day lists for consultant
- Prep consult rooms and paperwork for each clinical session
- Answering telephone calls and responding to enquiries
- Communicate fee schedules and enter/process patient invoicing and billing (Private Health and Medicare)
- Monitoring and assessing the administration care path of all patients
- Oversee wait room and respond to patient queries
- Discharge procedures and paperwork
- Supporting Icon's WHS Officers and committees to effectively carry out their responsibilities

**About You**
- Experience in a similar role in Day Oncology/Haematology would be highly advantageous.
- Medical Specialist secretarial experience highly advantageous
- Experience with Medicare, DVA and Private Health Insurance
- Excellent organisational and time management skills
- Ability to communicate with clarity both verbally (face-to-face and telephone) and written
- Ability to use computer systems - competence required in Word and Excel
- Delivery of excellent client service (to internal and/or external clients)
- Possessing basic knowledge of medical terminology

**A few of our benefits**
- Company-wide rewards, recognition and benefits portal
- Structured professional development program
- Access to novated lease options via our partner RemServ
- Access to paid parental leave
- Access to clinical and non-clinical education programs
- Employee Assistance Program

**Excited to join us?

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