Administration Team Lead

4 weeks ago


Melbourne, Australia Peter MacCallum Cancer Centre Full time

Location: Melbourne | CBD

Job type: Ongoing - full time or part time

Organisation: Peter MacCallum Cancer Centre

**Salary**: $74,000 - $81,000

Occupation: Administration/Secretarial

Reference: 3745
- At Peter Mac we aim to continuously improve cancer care, research and education across all cancers and for all people affected by cancer: changing lives, breaking new ground. Everything we do is underpinned by our core values, Excellence, Compassion and Innovation. Welcoming people from a wide variety of different backgrounds and experiences is critical to fostering innovation, cultivating compassion, attracting and retaining top talent and providing the best possible cancer care for our patients.
- **YOUR ROLE IN OUR FUTURE**

**Specialist Clinics Team Lead**

Ongoing, Full-Time Role
- The Specialist Clinics Team Lead provides leadership and direct supervisory oversight of the administrative team responsible for supporting Peter Macs Specialist Clinics.
- This role involves:
- Delivering the highest standards of customer service and patient support, and leads others to demonstrate the same standard
- Allocation of efficient and effective staff resources through the preparation and execution of the roster and leave management
- Performance management and annual performance appraisals for the Specialist Clinics administrative team
- Provide expertise in systems, reporting and administrative processes, including those relating to patient registrations, referrals, appointments and revenue management
- Facilitate ongoing training, education and support to the team with a focus on quality, data integrity and process improvement.
- Participate as a member of the Specialist Clinics leadership team, facilitating improvement and change initiatives
- Oversee Specialist Clinics template management for clinics in 2C and 2D including the completion of commissioning and decommissioning.
- Recruitment, selection and effective onboarding of administrative team
- Respond to patient and/or staff queries in a timely and respectful manner

Full Time, Ongoing role encompassing 80 hours of work fortnightly with 1 ADO per month, reporting to the Specialist Clinics & Outpatient Pathology Administration Manager.
- Applicants to this role should provide a covering letter outlining relative key skills and experience to assist us with our assessment.- Hiring Manager: Megan Gifford, Specialist Clinics & Outpatient Pathology Administration Manager
- Contact Number: 0447 008 328- **Applications Close: 11:59pm Monday 19th February 2024.**
- Peter Mac requires its staff to be fully vaccinated against COVID-19. Please contact us if you would like to discuss this requirement.
- **WHY WORK FOR PETER MAC**
- Peter Mac offer a range of benefits which support our people both personally and professionally.
- Our staff benefits include award winning facilities, professional development and events, a health and wellbeing program, flexible work practices and policies and financial benefits such as salary packaging.



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