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Regional Operations Specialist

2 months ago

Sydney, Australia Telstra Full time

Employment Type

Permanent

Closing Date

29 Jan 2024 11:59pm

Job Title

Regional Operations Specialist

Job Summary

**Job Description**:
Connect with Telstra

We’re all about helping our customers connect faster, better and smarter. And that’s where you come in, to help us realise our purpose to build a connected future so everyone can thrive.

Here’s what you can expect from us

Working at Telstra:

- All recent defence members qualify for recognition of prior service, allowing you to carry over your long service leave to Telstra.
- Want to serve part-time? Telstra offers Defence Reserve members 4 weeks paid Defence leave, giving you time to continue serving our country.
- There when life happens. From Pandemic Leave to Compassionate Leave, we give you time to spend away from work when you need it most.
- Pay for performance. We recognise outstanding contributions through our generous incentive programs.
- We believe every role can flex in some way. Create a career that enables you to use your strengths and build on your experiences.
- Parental Leave. A competitive policy for both birth and adopting mothers and fathers so they can enjoy the special time with their new family.
- Unlimited learning. Level up your credentials with access to 17,000 learning programs. Learn ‘on the job’ and achieve university credits towards degrees and Masters programs.
- Global presence. With a global presence across 22 countries, there are many opportunities to work where we do business.

Our Defence team

Being in our Defence business means you'll be working to provide secure network and solutions for our defence customer segment.

We’re looking for a highly motivated and passionate Regional Operations Specialist to join the Defence Engagement Team.

Your key responsibilities and major tasks include, but are not limited to:
- Act as an ICT infrastructure SME (Subject Matter Expert) and escalation point for all aspects of the Terrestrial Communications infrastructure environment, within the specific region of responsibility.- Provide quality advice and direction to stakeholders and field work force, based on knowledge and experience within the Terrestrial Communications environment.- Support all components of ICT infrastructure based on operational requirements.- Provide backfilling for other regional resources within Telstra- Participate in a program to ensure the successful integration of new products, services and or processes to the group.- Perform or participate in complex, specialised investigations to determine/confirm system and design standards, performance parameters for the networks, infrastructure, products and services supplied and operated by Telstra.- Weekly and monthly reporting requirements focussed on condition assessments, portfolio management, and Risk Management and project opportunities.- Management & ongoing maintenance of Site Profile documents and associated data

Enough about us, let's talk about you. To hit the ground running we are looking for individuals who can confidently demonstrate the following:
- Hold a minimum of NV1 AGSVA security clearance- Experience in a Maintenance / Facilities role with a focus in ICT infrastructure management.- Good Computer skills (Microsoft Office suite programs, SharePoint & Cable Solve experience advantageous)- Some ability to perform hands on work where required. Project and portfolio experience.- Experience and knowledge of the Defence TC Network

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