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Library Assistant

1 month ago

North Ryde, Australia City of Ryde Council Full time

**An exciting opportunity to be part of a friendly and dynamic team**:

- **High level customer service role**:

- **Permanent, full time position based at West Ryde Library**

**About the City of Ryde Library Service***

The City of Ryde library service comprises of five branches at Ryde, North Ryde, Eastwood, West Ryde and Gladesville as well as a significant online library. Our libraries are places of social inclusion where members of our community borrow items for leisure and lifelong learning, learn about new technology, participate in activities, attend children’s and adults’ programs and carry out study and research for school assignments or business projects. They are lively, busy places and serve a culturally diverse customer base.

**About the Role**

Library Assistants are our front line customer service staff and work in all areas of the library. They are passionate about giving back to the community. This is a significant role in the West Ryde Library which provides valuable support to the Team Leader in regards to collection maintenance and team communication as well as a variety of tasks which range from assisting customers with library technology, Reader Advisory services, leading children’s activities such as rhyme-time and after school activities and maintaining a safe, neat, welcoming library.

In addition, West Ryde Library has unique features focusing on STEM education which are managed by library staff.

Please note that this position involves regular rostered weekend and evening shifts.

**About You**

You will have exceptional customer service skills and enthusiasm to help our diverse range of public library users whether it be finding a book or troubleshooting technology. In addition you should have:

- Completion of Library qualifications (minimum Certificate III in Library and Information Services) or equivalent substantial work experience in a library
- Exceptional teamwork skills with proven experience to also work independently
- Adaptable approach to tasks with the ability to prioritise and multi-task
- Experience in conducting activities and programs for children
- An enthusiasm for technology and the ability to assist customers in the use of library technologies such as printing, scanning, use of online resources and apps
- Experience in any area of STEM education will be highly valued

Please note: In line with Council’s COVIDSafe Workplace Policy & Procedure all staff are required to be vaccinated against COVID-19.

**Culture & Benefits**
- Commitment to providing opportunities for work/life balance
- Work 37.5 hours and enjoy a rostered day off approx. every 3 weeks
- Long service leave after 5 years, then accrued monthly
- 18 weeks paid parental leave (for eligible employees)
- 3 extra grant days at Christmas to ensure you have time to enjoy the holiday
- Annual performance reviews and Award increases
- Opportunity to sign up as a fitness passport member
- Various health & well-being initiatives (i.e. flu vaccinations, skin checks, etc.)

**How to apply**

Interested? Like to know more? Please see the Position Description for more information or call the Team Leader, West Ryde Library, Vanessa Henderson, on 0421 880 807 for a confidential discussion.

**Closing Date**: Monday 8 April at 11.30 pm.

**City of Ryde is committed to Equal Employment and Child Safety

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