Customer Service Representative
1 week ago
Ongoing temporary role with view for permanency
- Immediate start
- Erskine Park
- Multiple roles available with hours ranging from 7am -7pm.
Our client operates tailored supply chain services to the beverage industry supporting well-known Australian and International Brands. These exciting new positions are available due to industry growth and offer a great entry into a thriving business. As part of their highly efficient, small customer service team you will play a big part in ensuring the organisation’s passion for providing a fast, efficient and friendly and reliable service is upheld.
**Key Responsibilities**
- Answering customer enquires via online client portal
- Assisting to ensure customer orders have been placed
- Ensuring customers orders are received on time and in full
- Liaising with internal warehouse, logistic and transport teams regarding order progress
- Processing despatch paperwork
- Checking proof of delivery dockets
- Completing order administration duties
- Resolving customer issues in regards to orders, stock availability, deliveries
**To be considered for this position you will possess**
- Passion for providing superior customer service
- Impeccable communication skills both written and verbal
- Intermediate MS Excel and Outlook skills
- The ability to work well in a fast paced, team environment
- Previous experience within warehousing or transport industry will be highly regarded
**HOW TO APPLY
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