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Customer Service Representative

2 months ago

Horsley Park, Australia Chandler Macleod Full time

Chandler Macleod is seeking an experienced Customer Service Representative to join our client for a full time, Permanent Opportunity.

This role will be responsible for being the first point of contact for inbound calls, responding to customer enquiries, taking orders and supporting the sales representatives.

The duties of the role will include but not be limited to:

- Provide quality service to both internal and external customers;
- Answer inbound calls to service to assist customers
- Support sales representatives
- Maintain detailed and current knowledge of the products and services;
- Ensure all sales enquiries are answered in a prompt and courteous manner;
- Coordinate appointments with clients
- Complete data Entry of orders, credits, returns and stock and pricing enquiries.

To be suitable for this role you will have:

- Excellent communication skills
- Minimum 2 years experience working in customer service.
- Ability to complete multiple tasks with varying levels of priority.
- Strong time management, administration and organisational skills.
- Excellent attention to detail.
- Positive attitude and a strong work ethic.
- Focus on delivering excellent customer service
- Work hours can be between 7am - 5pm Monday - Friday and 2 weekend days each month

If you suit the above criteria please APPLY now - Sarah