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Change and Release Manager
2 weeks ago
**Reference #**:
- JF/JJ2182**Title**:
- Change and Release Manager - ITSM, Incident, SLA**Category**:
- ICT**Location**:
- ACT**Work Type**:
- Contract**Remuneration**:
- $Neg**Term**:
- 12 Months + 12 Month**Description**:
- **Leading Federal Government Department**:
- **Initial 12 month contract + 2 x 12 month extensions**:
- **Rewarding rates and working from home options**
One of Australia’s leading **Federal Government Departments** is looking to engage a skilled and experienced **Change & Release Manager** to join their multidisciplinary team based in **Canberra.** The successful **Senior Developer** will to deliver and manage the change and release function for the department. The successful **Change & Release Manager** will secure an **initial 12** **month contract + 2 x 12 month extension** options with a **rewarding hourly rate** with **working from home arrangements.**
**The Change & Release Manager responsibilities but is not limited to**:
- Sets the release policy for the organisation in the context of both development and production/ operations.
- Implements processes, tools, and resources to ensure that the transition of services, service components and packages are planned and compliant.
- Ensures that test, validation and configuration management are included in all release and deployment activities.
- Provides authorisation for critical release activity and point of escalation.
The successful **Change & Release Manager **will have experience in the following:
- Manage the process updates and liaise with the client for improvements, enhancements and alignment to the customer processes for Change management and Release Management
- Consult and coach change requesters, coordinators, implementers and project teams
- Management and oversight of the Forward Schedule of Change across the enterprise or customer enterprise
- Liaise with the customer interface for operational and compliance improvements including SLA exceptions and Service Improvement Plans
- Manage all logged Requests for Change (RFC), using the change management toolset
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