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Change and Release Coordinator
1 week ago
Location:
ACT
- Security Clearance: Must have NV1
Applications Close: 9am Friday 21st April 2023
This role will work within the System Integration and Operations (SIO) area of the Warfighting Networks and Applications Support Organisation (WSO), ICT Delivery Division, Chief Information Officer Group, Department of Defence.
This position is responsible for developing and managing the Change and Configuration management process in accordance with ITIL best practices.
The Change and Release Coordinator ensures that all ICT assets, including hardware, software, and documentation, are properly identified, recorded, and maintained in the Configuration Management Database (CMDB).
Key duties include;- Establish and maintain change and configuration management policies and procedures in accordance with ITIL best practice;
- Develop and maintain the CMDB and ensure that it accurately reflects the current state of the ICT infrastructure.
- Monitor and report on the effectiveness of the change and configuration processes and recommend improvements as necessary;
- Conduct audits and reviews of the change and configuration management processes and practices to ensure compliance with policies, procedures, and ITIL best practice.
- Ensure all changes are assessed, authorised, scheduled, and managed in a controlled manner.
- Report on and provide advice to stakeholders and Project Senior Leadership Team on changes that are conflicting, failed or did not meet Service Level Agreements;
- Maintain involvement with the Chief Information Officer Group Service Integration and Management team to ensure Project is adhering to all Defence change management mandates;
- Evaluate risk to the business service during release planning;
- Act as Project point of contact when liaising with wider CIOG stakeholders regarding change and configuration management matters; and Conduct and attend strategic change work groups and support meetings.
- Support and lead Change Advisory Board progression; and Assessing change record scheduling impacts to avoid resourcing and deployment conflicts;
Location:
ACT
Security clearance requirements
Why work with Recruitment Sorted?
- Our team have been working in IT Contracting for more than 20 years.
- We put people and trust at the forefront of everything we do.
- We offer rate transparency.
- We don't have any restriction clauses.
Ready to apply?
Applications Close:
9am Friday 21st April 2023
- We'll be in touch to discuss the next steps in more detail.
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