Customer Service Consultant

3 months ago

Sydney, Australia Medilaw Full time

**Company Description**
MedHealth is a purpose-built collection of industry-leading health, medical, and employment brands. Our unique and diverse capabilities are dedicated to achieving the best possible health and employment outcomes for individuals and the people they support. Additionally, mlcoa is an established premier international provider of independent medical opinions and specialist services, serving insurers, private and government employers, self-insured companies, and the legal profession.

Medilaw are seeking an experienced customer service professional to join their growing team in the role of **Customer Service Consultant** (12 Month Maternity Leave Contract)
**Job Description** Key responsibilities will include**:

- proactively managing assigned customers;
- ensuring a superior level of customer service to facilitate client access to Medilaw Independent Medical Exams and other Medilaw services according to the client's needs;
- promptly answering the phone to all clients and managing appointments and appointment related inquiries in line with Medilaw procedures;
- delivering superior customer service & client liaison to our key stakeholders;
- actively promoting new products/services to assigned existing clients.

**Qualifications** In order to be successful, you must have the following**:

- Minimum 2 years of experience in an inbound/outbound phone based customer service role (preferably in the medical or insurance industry);
- Be highly organised and able to multi-task effectively;
- Excellent attention to detail;
- A problem solving and proactive attitude;
- Strong Office 365 skills; proficiency in Word and Excel, strong numeracy skills, accurate data entry and typing skills and strong database management skills;
- A proven ability to work within a team;
- Knowledge of medical terminology, workers compensation; processes/legislation and/ or life insurance industry experience would be desirable, but not essential.

**Additional Information**

**You are welcome here.**

Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.

  • Customer Service Consultant

    6 months ago

    Sydney, Australia SMAART Recruitment Full time

    SMAART Recruitment has once again partnered with one of the world’s leading Contractor Management Software companies. Due to expansion in the APAC region, they now seek the services of an outgoing and driven Graduate or Customer Service Consultant who wants to progress and start their career in software and consulting. - Based in the heart of Sydney CBD,...

  • Customer Service Consultant

    6 months ago

    Sydney, Australia SMAART Recruitment Full time

    SMAART Recruitment has once again partnered with one of the world’s leading Contractor Management Software companies. Due to expansion in the APAC region, they now seek the services of an outgoing and driven Graduate or Customer Service Consultant who wants to progress and start their career in software and consulting. - Based in the heart of Sydney CBD,...

  • Customer Service Consultant

    5 months ago

    Sydney, Australia Impel Management Pty Ltd Full time

    Customer service consultant for a leading financial services company - Full time permanent opportunity based in Sydney CBD - Monday - Friday working hours. Flexible working on offer Our client is a leading financial services company based in Sydney. They are seeking a highly motivated and customer-focused individual to join the team as a Customer Service...

  • Customer Service Consultant

    6 months ago

    Sydney, Australia Aston Carter Full time

    **Job Snapshot**: **Location**: - Sydney CBD**Work Type**: - Contract **Category**: - Admin/Customer Service **Job ID**: - 540817**Job Summary**: - seeking multiple Customer Service Consultants for our client that is a global leader in the Financia - Located in St Leonards, you will have the opportunity to work with a highly talented team. - Mandarin...

  • Customer Service Consultant

    5 months ago

    Sydney, Australia Downer Group Full time

    Supportive and inclusive culture - A professional and safe working environment - Good employee benefits and entitlements - Hybrid working arrangement We have a great opportunity for experienced Customer Service Consultants to join our North Ryde team and support our Contact Centre. Our Customer Service Consultants will work within flexible working...

  • Director Operations

    6 months ago

    Sydney, Australia NSW Government -Department of Customer Service Full time

    Make a practical difference to NSW small businesses! - Exciting Ongoing employment opportunity - Total remuneration range: $225,740 - $249,843 commensurate with experience - Based in Parramatta **About the role** - Are you looking for an opportunity to be part of an organisation driven to help small businesses succeed and ensuring they have a voice to be...

  • Customer Service Consultant

    6 months ago

    Sydney, Australia SMAART Recruitment Full time

    Customer Service role | Mascot location | Easy to reach with public transport - $35.00ph + super | Casual position with full time hours | Regular office hours - Extensive training | Holiday leave | Luxury automotive brand | Global company SMAART Recruitment is looking for 2 Customer Service Consultants to work with one of the world's leading luxury car...

  • Customer Service Consultant

    6 months ago

    Sydney, Australia AIA Group Ltd Full time

    Customer Service Consultant BE THE DIFFERENCE Everyone in the AIA customer care team plays a vital role in helping our customers live Healthier, Longer, Better Lives. If you're looking for a fulfilling career where you can make a difference, join our team at AIA and help us protect what matters most to our customers. **The Opportunity**: As a Customer...

  • Customer Service Consultant

    5 months ago

    Sydney, Australia Bespoke Career Management Full time

    **Salary**:A$60000-70000 per annum - ** Job type**:Permanent - ** Location**:Sydney - ** Sector**:Architectural and Interior products - ** Job Ref**:65642 **About this role**: Our client are an Australian-owned designer and manufacturer of high-quality Bathroomware. Market leaders in the industry, they supply some of the most innovative and influential...

  • Customer Service Consultant

    2 weeks ago

    Sydney, New South Wales, Australia Telstra Full time

    About the RoleAt Telstra, we are seeking a highly motivated Customer Service Consultant to join our team. This is an exciting opportunity for individuals who thrive in a fast-paced and rewarding environment.Key Responsibilities:Deliver exceptional customer service to all customersMaintain store presentation to retail shop standardsAchieve sales targets...

  • Customer Service Consultant

    5 months ago

    Sydney, Australia Immi Visa Pty Ltd Full time

    **Responsibilities**: - Excellent interpersonal, customer service, and communication skills. - Consult with both local and international clients for the Student visa and other Permanent & Temporary Residency visas for Australia. - Maintain Regular communication with clients. - Assist and report to the Principal Migration Agent. - Communicating with a...

  • Customer Service Consultant

    6 months ago

    Sydney, Australia Aston Carter Full time

    **Job Snapshot**: **Location**: - Sydney Other**Work Type**: - Contract **Category**: - Admin/Customer Service **Job ID**: - 541925**Job Summary**: - Location: St Leonards - Close to Public Transport (Flexibility Offered) - Entry Level Customer Service - Training & Development Provided - Japanese Proficiency in Speaking and Writing is required. **The...

  • Customer Service Consultant

    6 months ago

    Sydney, Australia Medilaw Full time

    **Company Description** Medilaw are seeking an experienced customer service professional to join their growing team in the role of **Customer Service Consultant** **Job Description** Key responsibilities will include**: - Proactively managing assigned customers; - Ensuring a superior level of customer service to facilitate client access to Medilaw...

  • Customer Service Consultant

    2 weeks ago

    Sydney, New South Wales, Australia HRS Group Full time

    Role OverviewAs a Customer Service Consultant at HRS Group, you will play a vital role in providing exceptional support to our growing customer-base and hotel partners. Your primary responsibilities will include managing online and offline transactions, processing inquiries, and assisting with dispute resolution. You will be working in a fast-paced...

  • Customer Service Sales Consultant

    3 weeks ago

    Sydney, New South Wales, Australia Telstra Full time

    About the RoleWe are seeking a Customer Service Sales Consultant to join our team at Telstra. As a Retail Sales Consultant, you will be passionate about delivering outstanding customer service and providing an exceptional in-store customer journey.Key ResponsibilitiesProvide quality customer service to all customersMaximise sales by providing latest product...

  • Customer Service Consultant

    5 months ago

    Sydney, Australia AIA Full time

    BE THE DIFFERENCE Everyone in the AIA customer care team plays a vital role in helping our customers live Healthier, Longer, Better Lives. If you're looking for a fulfilling career where you can make a difference, join our team at AIA and help us protect what matters most to our customers. The Opportunity: As a Customer Service Consultant at AIA, you'll...

  • Customer Service Consultant

    6 months ago

    Sydney, Australia SMAART Recruitment Full time

    SMAART Recruitment is proud to partner once again with one of the world’s leading Contractor Management Software companies. Due to an acquisition and expansion in the APAC region, they now seek the services of an outgoing and driven Graduate or **Customer Service Consultant** (English and Mandarin Speaking), who wants to progress and start their career in...

  • Customer Service Consultant

    6 months ago

    Sydney, Australia SMAART Recruitment Full time

    Full-time permanent position | $85,000 + super + bonus | Great perks - Career progression | Networking events and Team lunches | International travel - Hybrid role: Sydney CBD office Tuesday - Thursday and WFH on Monday & Friday SMAART Recruitment is proud to partner once again with one of the world’s leading Contractor Management Software companies. Due...

  • Customer Service and Sales Consultant

    7 hours ago

    Sydney, New South Wales, Australia Telstra Full time

    About the OpportunityTelstra is seeking a Retail Sales Consultant to join its team at Carnes Hill store on a Part Time basis.This is an exciting chance to build a meaningful career within a market leader, providing the best experience and delivering the best tech on the best network.As a Retail Sales Consultant, you will be passionate about delighting...

  • Sales and Customer Service Consultant

    4 weeks ago

    Sydney, Australia Medibank Full time

    **You’re only human.** It’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us. We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia. **About the Community...