
Customer Service Consultant
3 weeks ago
Supportive and inclusive culture
- A professional and safe working environment
- Good employee benefits and entitlements
- Hybrid working arrangement
We have a great opportunity for experienced Customer Service Consultants to join our North Ryde team and support our Contact Centre.
Our Customer Service Consultants will work within flexible working arrangements. Full training and professional development opportunities.
As a key member of our growing team, you will be primarily responsible for:
- Managing customer enquiries and requests
- Accurate and detailed data entry into our Work Management System
- Managing competing priorities to ensure KPI’s are achieved
- Escalating any conflicts or difficult situations
- Perform administrative tasks
**ABOUT YOU**
- Customer Service or Call Centre Experience
- Negotiation and problem-solving skills
- Demonstrated experience in managing customer complaints/complex enquiries
- Excellent verbal and written communication skills
- Positive attitude
- Proficiency in Microsoft Outlook, Excel and Word
**ABOUT US**
- Our Downer Facilities & Asset Services_ business _provides end-to-end facilities management and asset lifecycle support services for Australia’s critical social and economic infrastructure. Operating across the health, education, government, future energy, power generation, oil and gas and industrial sectors, we work closely with our customers to optimise the reliability, efficiency and _whole of life costs of their assets and facilities_.
**_ Downer is made up of more than 33,000 people who are all different. Different preferences and perspectives. Different histories and heritages. We are different in the way we think, the actions we take and the unique value we contribute to Downer and it’s these differences that are Downer’s greatest strength._**
**HOW TO APPLY
-
Customer Service Manager
5 days ago
Sydney, New South Wales, Australia NSW Department of Customer Service Full timeOverviewThe NSW Department of Customer Service is seeking a skilled and experienced individual to fill the role of Support Desk Team Leader. As part of Government Technology Platforms, this team leader will be responsible for leading a team to deliver timely, efficient, effective, and integrated services to customers of the NSW Government.Job SummaryThis...
-
Customer Service Support
2 weeks ago
Sydney, Australia NSW Department of Customer Service Full time**Customer Service Support - Licensing - Fair Trading** **Grade**: General Scale **Salary range**: $35,600 - $69,686 + superannuation and leave loading **Duration**: Temporary up to June 2026 **Location**: Parramatta, office attendance Mondays and Tuesdays in Parramatta increasing to 3 days per week. Are you an organised and proactive individual looking to...
-
Customer Service Team Leader
6 days ago
Sydney, New South Wales, Australia NSW Department of Customer Service Full timeJob OverviewThe NSW Department of Customer Service is seeking a skilled Support Desk Team Leader to lead our team in delivering exceptional customer service and technical support. As a key member of our team, you will be responsible for managing a team of support specialists, ensuring timely and efficient resolution of customer inquiries, and providing...
-
Business Development Consultant
5 days ago
Sydney, New South Wales, Australia Consultant Solicitor Full timeCompany OverviewTaylor Rose Australia is a nationally recognized law firm operating on the exciting Consultant Solicitor business model whereby our lawyers are independent contractors delivering top-tier legal solutions in every jurisdiction with the support of our National Law Firm resources.We're expanding our reach and are looking for dynamic referral...
-
Customer Service
4 weeks ago
Sydney, Australia NSW Department of Customer Service Full time**Customer Service (Facilities) Officer** **Location**:Sydney CBD and Parramatta (close to Central and Parramatta Station with flexible working options) **Clerk Grade**:3/4 Full-time, Temporary opportunity (immediate start, until 30 June 2025) **Salary range**:$79,032 to $86,539 plus super **About the Department** **The Department of Customer Service...
-
Law Firm Consultant Opportunity
6 days ago
Sydney, New South Wales, Australia Consultant Solicitor Full timeJob Description:As a Consultant Solicitor, you will have the autonomy to manage your own client relationships, set your fees, and work the hours that suit your lifestyle.This role is designed to help you grow on your terms, whether you're an established lawyer looking for greater control over your work-life balance or a part-time solicitor transitioning into...
-
Customer Service Consultant
3 weeks ago
Sydney, Australia Aston Carter Full time**Job Snapshot**: **Location**: - Sydney Other**Work Type**: - Contract **Category**: - Admin/Customer Service **Job ID**: - 537969**Job Summary**: **The Organisation** Aston Carter have partnered with a nationally recognised company within the Financial Services industry to recruit two Customer Service Consultants for contract positions with strong...
-
Customer Service Consultant
3 weeks ago
Sydney, Australia Keegan Adams Full timeBe part of a environmentally friendly cause in an upbeat environment - Family feel company with progression opportunities - $60,000 + Super + Annual Company Bonus **_Are you looking for an opportunity to progress your career within a growing organisation?_** This **sustainability** and **environmentally friendly focused organisation** are **enjoying huge...
-
Customer Service Consultant
4 weeks ago
Sydney, Australia SMAART Recruitment Full timeCustomer Service role | Mascot location | Easy to reach with public transport - $35.00ph + super | Casual position with full time hours | Regular office hours - Extensive training | Holiday leave | Luxury automotive brand | Global company SMAART Recruitment is looking for 2 Customer Service Consultants to work with one of the world's leading luxury car...
-
Customer Service Consultant
3 weeks ago
Sydney, Australia Bespoke Career Management Full time**Sector**:Architectural and Interior products - **Job Ref**:61768 **About this role**: Our client are an Australian-owned designer and manufacturer of high-quality Bathroomware. Market leaders in the industry, they supply some of the most innovative and influential products to high-end and luxury projects throughout Australia. As Customer Service...
-
Customer Service Consultant
3 weeks ago
Sydney, Australia SMAART Recruitment Full timeSMAART has partnered with a national relocations company. Due to business expanding rapidly, they are looking for a **Customer Service Consultant** to join the team. The company offers different services for their clients who are in the process of moving, including removals, packing/unpacking, and storage. As a consultant you will help their clients with...
-
Customer Service Consultant
3 weeks ago
Sydney, Australia Bespoke Career Management Full time**Salary**:A$60000-70000 per annum - ** Job type**:Permanent - ** Location**:Sydney - ** Sector**:Architectural and Interior products - ** Job Ref**:65642 **About this role**: Our client are an Australian-owned designer and manufacturer of high-quality Bathroomware. Market leaders in the industry, they supply some of the most innovative and influential...
-
Customer Service Consultant
3 weeks ago
Sydney, Australia Immi Visa Pty Ltd Full time**Responsibilities**: - Excellent interpersonal, customer service, and communication skills. - Consult with both local and international clients for the Student visa and other Permanent & Temporary Residency visas for Australia. - Maintain Regular communication with clients. - Assist and report to the Principal Migration Agent. - Communicating with a...
-
Customer Service Consultant
3 weeks ago
Sydney, Australia Medilaw Full time**Company Description** MedHealth is a purpose-built collection of industry-leading health, medical, and employment brands. Our unique and diverse capabilities are dedicated to achieving the best possible health and employment outcomes for individuals and the people they support. Additionally, Medilaw is an established premier international provider of...
-
Customer Service Consultant
4 weeks ago
Sydney, Australia SMAART Recruitment Full timeMonday to Friday business hours | Work with a successful global company - $80,000 Base Salary + Super + Bonuses/Incentives | Hybrid role: CBD office + WFH - Full training and on-going support | Manage your own clients SMAART Recruitment has once again partnered with one of the world’s leading Contractor Management Software companies. Due to expansion in...
-
Customer Service Consultant
4 weeks ago
Sydney, Australia SMAART Recruitment Full timeMonday to Friday business hours | Work with a successful global company - $73,000 Base Salary + Super + Bonuses/Incentives | Hybrid role: CBD office + WFH - Full training and on-going support | Manage your own client SMAART Recruitment has once again partnered with one of the world’s leading Contractor Management Software companies. Due to expansion in...
-
Customer Service Consultant
3 weeks ago
Sydney, Australia AIA Full timeBE THE DIFFERENCE Everyone in the AIA customer care team plays a vital role in helping our customers live Healthier, Longer, Better Lives. If you're looking for a fulfilling career where you can make a difference, join our team at AIA and help us protect what matters most to our customers. The Opportunity: As a Customer Service Consultant at AIA, you'll...
-
Customer Case Officer
2 weeks ago
Sydney, Australia NSW Department of Customer Service Full timeClerk Grade: 5/6 Employment Type: Temporary 6 to 12 months, with the possibility of extension Office based role in Parramatta This role sits within the NSW Small Business Commission Division in the Customer Experience team **About the team** The Small Business Commission is an independent authority which: - Provides a central point of contact for small...
-
Inbound Customer Service Consultant
3 weeks ago
Sydney, Australia TenacityCX Full timePermanent Full Time opportunities - WFH Flexibility - Leading Insurer who offer fantastic training and genuine career progression!! Tenacity CX have proudly partnered with a leading Australian Insurance provider located in Sydney CBD & we are seeking customer focused Superstars to join their thriving team. **The Role**: - Handle general enquires including...
-
Customer Service Consultant
4 weeks ago
Sydney, Australia SMAART Recruitment Full timeFull time Hybrid Position - WFH & Office - $65,000 - $70,000 + Super - Full product and systems training SMAART Recruitment has partnered with one of Australia's leading providers of Travel Insurance. Now that things are getting back to normal, borders are opening and more of us are travelling, demand is going through the roof. Because of this, we now seek...