Customer Service Consultant

7 months ago


Sydney, Australia SMAART Recruitment Full time

Customer Service role | Mascot location | Easy to reach with public transport
- $35.00ph + super | Casual position with full time hours | Regular office hours
- Extensive training | Holiday leave | Luxury automotive brand | Global company

SMAART Recruitment is looking for 2 Customer Service Consultants to work with one of the world's leading luxury car manufacturers in their Australian Head Office based in Mascot.

As a Customer Service Consultant, you will be the first point of contact for their clients when they run into trouble with their vehicle. This is a diverse role that will see you work with tow companies, provide hire cars, give quotes on parts, and offer lead times and updates on repairs.

You will also work with the dealers and garages in keeping everyone informed and on the same page.

Whilst this is a diverse position, you will be well equipped to handle a range of different queries and situations due to their 4-6 week extensive training and onboarding.

**The position**:

- Full-time casual position, 37.5 hours per week
- Monday - Friday business hours (No late nights or weekends)
- Hybrid position offering WFH 1 day a week (Post training)
- Full training provided (4-6 weeks)
- Global luxury car brand

**The ins and outs**:

- Salary $35.00ph + Super, paid weekly
- On-site gym
- **Paid holiday leave** programme - You read that right
- Fun and supportive team who work together to make sure that their customers and clients are well looked after
- On-going career advancement and learning opportunities

Positions like this are few and far between, especially a casual position that offers Holiday leave



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