Front of House Receptionist

7 months ago

Melbourne, Australia SMEC Full time

Great office culture and team environment
- A multifaceted role where no two days are the same
- Needs to be in the office 5 days / week

About SMEC

SMEC provides unique opportunities to work on iconic industry projects with experienced colleagues and leadership teams. We support and empower employees to drive innovation initiatives within a well-established and growing organisation.

Every employee plays a key role in shaping our business and is driven by teamwork, progressive thinking and creative ideas. We are committed to providing platforms to enable our people to engage in the business, deliver value to clients and develop their careers.

When you join SMEC, you join a flexible growing organisation that has a genuine commitment to CSR, diversity and improving the world we live in.

SMEC delivers smart solutions for clients and communities in Infrastructure, Urban Development and Energy & Resources driven by a desire to improve the world in which we live. Our diverse and skilled teams are engaged in major projects across Transport, Water, Energy and renewables sectors.

The Role

We are seeking to engage a Front of House Receptionist for our Melbourne Head Office. If you’re someone who is client-focused, passionate about providing excellent customer service and admin support, with the ability to take initiative keep reading.

Based in our beautiful modern offices on Collins Street in Docklands (approx. 2-minute walk from the station), you’ll spend your days providing front-of-office services to the business, managing all facets of reception and related administration and business support.
- Note: This role will need someone in the office 5 days per week._

Key responsibilities include, but are not limited to:

- Answer and processes incoming calls and messages in a friendly and efficient manner, announcing all calls where possible;
- Meets and greets clients and visitors;
- Assists internal clients with queries;
- Prepares, processes and distributes incoming and outgoing mail;
- Monitors and replenishes postage supplies;
- Monitors and replenishes kitchen supplies;
- Arranges couriers (local, interstate and international); Reconciles courier invoices;
- Provides data entry, word processing, photocopying, scanning, binding and document collation, as required;
- Monitors stationery and office supplies and assists with re-stocking of stationery;
- Monitors printer supplies, equipment booking register and maintenance requests on a weekly basis;
- Assists with file management including creation of electronic and hard copy files, archiving and registration on central database;
- Provides general maintenance of records;
- Maintains meeting room booking system;
- Arranges catering, including tea/coffee as required for internal and external meetings;
- Prepares meeting rooms prior to and following meetings, maintaining neat and tidy rooms;
- Assists with group functions and social activities, as required;
- Assists with the management of company vehicles, as required;

About You

Suitable applicants will have/be able to:

- TAFE qualifications or equivalent with course work in business curriculum
- Client service focus;
- Excellent written and verbal communication;
- The ability to establish priorities, work independently and proceed with objectives with mínimal supervision;
- Good interpersonal skills to work effectively within a culturally diverse and multi-disciplinary environment;
- Work independently towards achieving objectives without supervision;
- Skilled in building strong business relationships within a group environment to ensure efficient delivery of outputs;

In return, SMEC offers you the benefits that come from working in a global multidisciplinary consultancy in an environment where your fresh ideas and enthusiasm will be welcomed and rewarded.

Link to benefits:
How to Apply

To find out more about SMEC, please visit our careers page at

All recruitment activities go through our Recruitment & Talent function and currently, this role doesn’t require agency input. Please do not forward resume directly to SMEC employees/managers; we do not accept unsolicited resumes and are not responsible for any associated fees.

At Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world

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