Policy Specialist

6 months ago

Melbourne, Australia EML Group Full time

Policy Specialist

EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that allows for us to continually invest in our employees ensuring a **long-term career** here at EML.

**THE OPPORTUNITY**

As part of our diverse team based in **Melbourne**, you will help make a positive impact on someone's life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.

Use your workers compensation experience in policy and premiums to provide exceptional customer service to employers.

This will be a **permanent, full time **position based in the **Melbourne **office, with flexibility to work from home.

**YOUR RESPONSIBILITIES**
- Pro-actively manage the Agent's debtors by controlling the value, number, age, and proportion of outstanding premium
- Comprehend the legislative framework for WorkSafe insurance including policy creation and maintenance as well as premium collection and the framework for legal debt recovery action
- Ensure all communication with WorkSafe is in accordance with EML's Communication Policy

**ABOUT YOU**
- An understanding of the relevant statutory acts and associated regulations and guidelines associated with Premium and Policy
- Strong client focus with strong relationship building, negotiation and influencing skills
- High attention to detail and analytical, organisational skills
- Ability to prioritise and work to deadlines with competing priorities
- Effective written and verbal communication skills and strong computer literacy
- Understanding of financial concepts

**WHAT WE OFFER**

We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

EML provides career opportunities and great employee benefits, including:

- A vibrant, collaborative innovative team culture
- Flexibility with opportunity to WFH when you are fully trained in your role.
- A corporate wellbeing program with discounted health insurance and gym membership
- Access to discounts at over 350 retailers through our Rewards Hub program
- Entitlement to an annual tenure and performance-based recognition reward
- Comprehensive learning and development support
- Companywide events to celebrate success.
- Quarterly Reward and Recognition Awards
- Up to 16 weeks paid parental leave, plus super

We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please.

Job ID JR2083

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