Support Coordinator

6 months ago

Adelaide, Australia NDIHO DISABILITY AGENCY PTY LTD Full time

**1. Position Description**

**JOB Title**:Support Coordinator

**JOB TYPE**:Casual

**LOCATION**:Home/ Clients Site

**2. MAIN DUTIES/RESPONSIBILITIES**

Ø assist participants in successfully coordinating their support needs and in achieving outcomes of their NDIS plan;
Ø provide support coordination within agreed timeline;
Ø provide advice to participants and their carers on the evolving environment of the NDIS;
Ø research and identify providers and other relevant stakeholders and build strong working relationships, and

Ø prepare reports, monitor expenditure and complete all associated administrative work

Ø The development of complex service plans to address barriers

Ø Negotiate appropriate support solutions with multiple stakeholders and seek to achieve well-coordinated plan implementation

Ø Liaise with NDIA, NDIS Quality and Safeguards Commission, and other key stakeholders as required

Ø Ensure all mandatory reporting is undertaken and required assessments completed within timelines and of a high quality

Ø Ensure that all funding management activities are undertaken, and that participants are able to maximise outcomes outlined in individual plans

Ø Assessing the needs and coordinating support for NDIS participants and set budgets

Ø Identifying potential improvements to the existing services and processes

Ø Evaluating and prioritising marketing opportunities

Ø Conducting NDIS plan and service agreement reviews

Ø Maintaining documentation of contacts

Ø Ensuring adherence to company policies and procedures

Ø Research, coordinate and manage a range of varied levels of supports across multiple providers, to suit participant's needs

Ø Actively develop, implement, monitor and review participant's NDIS plans and report on progress and outcomes

Ø Take reasonable care for your own health and safety

Ø Report any quality, safety incident or hazards to the relevant Manager or Supervisor.

Ø Ensure you are not affected by alcohol or drugs, to endanger your own or any other persons’ health and safety.

**3. Qualifications**

Ø Relevant tertiary qualification in Social Work, Occupational Therapy or allied health as prescribed by the NDIS and registration with relevant professional body

Ø Current Criminal Record Check

Ø Current Working with Children Check

Ø Completed NDIS Workers Orientation Module

Ø 100 Points of ID

Ø First Aid certificate and CPR

**4. Competencies and experience**

Ø Experience with complex case management and ability to develop strategies to address barriers and points of crisis within a multi-disciplinary team.

Ø Experience implementing plans, monitoring and follow-up to negotiate appropriate support solutions with multiple stakeholders and seek to achieve well-coordinated plan implementation

Ø the different types and lengths of orders a participant might need to adhere to in order to re-integrate into the community

Ø understanding and respecting the participant’s privacy and balancing this with information shared with the community and mainstream providers

Ø understand the delineation of roles and responsibilities between the NDIS and Corrective Services, particularly around risk

**Job Type**: Casual

**Salary**: $30.00 - $40.00 per hour

**Benefits**:

- Work from home

Schedule:

- Day shift

**Education**:

- Bachelor Degree (required)

**Experience**:

- support coordination: 1 year (required)

**Language**:

- English (required)

Licence/Certification:

- Working with Children Check (required)
- Driver Licence (required)

Work Authorisation:

- Australia (required)

Work Location: Hybrid remote in Adelaide, SA 5000

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