Client Service Coordinator

3 days ago

Greater Adelaide SA, Australia CISP Specialised Care Full time

At CISP Specialised Care, we are deeply committed to our core values of Compassion, Commitment, Consistency, and Caring. We expect successful applicants to share and embody these values in their daily work.

Key Requirements for the Role:

- Experience and understanding of NDIS Packages
- Working with Children's Check
- NDIS Clearance
- Flu Vaccination
- Current Driver’s license and reliable vehicle
- Excellent communication skills
- Exceptional time management skills
- High computer skills, including proficiency in Microsoft Office
- Ability to handle high-pressure situations

Responsibilities and Role Details:

- Full-time and part-time positions available: Monday to Friday (8.00 am - 4.00 pm)
- Rotational on-call work, including Saturdays and Sundays, with additional allowances provided
- Client assistance and care within Adelaide
- Onboarding clients into the system
- Establishing appropriate supports aligned with medical needs
- Managing client files, including regular notes, interactions, service analysis, and communications with relevant parties
- Advocating for client needs, choices, and rights
- Managing and monitoring client budgets in collaboration with the accounts team
- Compliance with the KC Quality Management System and NDIS standards
- Continuous professional development and participation in educational opportunities
- Liaison with Allied Health professionals and Client Service Managers
- Development and design of care plans based on client needs
- Support and education provision to clients, Home Support Workers, and families
- Subject to internal and external audits of client files
- Other care requirements within our scope, as needed/requested

Reports to:

- Team Leader
- Program Director

**Job Types**: Full-time, Permanent

**Salary**: $50,000.00 - $85,000.00 per year
Schedule:

- 8-hour shift
- Monday to Friday
- On-call

Supplemental pay types:

- Performance bonus

**Education**:

- Diploma (preferred)

**Experience**:

- Case Management: 1 year (required)

Licence/Certification:

- Australian driver's licence and car (required)

Work Authorization:

- Australia (preferred)

Work Location: In person
Application Deadline: 25/03/2024

**Job Types**: Part-time, Casual

**Salary**: $49,859.94 - $87,252.56 per year

Expected hours: 20 per week

**Benefits**:

- Employee mentoring program
- Professional development assistance

Schedule:

- Shift work

Supplemental pay types:

- Performance bonus

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 25/03/2024

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