Salesforce Administrator

4 months ago

Sydney, Australia Employment Hero Full time

**Description**:
**Our mission and where you fit in**:
At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down.

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match

**What might your days look like**:
We are looking for a Salesforce Administrator to join our remote-first team

Reporting to the Salesforce Platform Manager and working within the Commercial Operations team, you will be responsible for the day-to-day management of the Salesforce Platform and new CRM project initiatives.

We are expanding the use of our SF platform and your input into the solution design and implementation will make a big difference to improve the way of working across Sales, Support, Marketing, Product and Finance. You will be supported by Analysts within the Commercial Operations team to ensure build work is meeting the needs of the business. You will work closely with the Salesforce Platform Manager to align on design, priorities and build scalable solutions.

Work within one of Australia’s fastest growing tech companies, and play an important part in its success.

**As a Salesforce Administrator, you’ll be responsible for**:
The Salesforce Administrator will be critical in the maintenance, upkeep, and optimisation of the Salesforce Platform, and supporting and leading new projects. You will be involved with new work from inception, design, build, through to change management, training and adoption.

Some of the responsibilities will include:

- Capturing business requirements across key stakeholders from across the business
- Collaborating with Platform Manager on Solution Design and implementation strategy
- QA and UAT lead for new Project work
- Project manage commercial operation initiatives
- Maintenance and iterative improvement of SF instances
- Optimise automations for improved platform efficiency
- Troubleshoot and diagnose any user issues with Salesforce or integrated systems
- Refining SF instances to align to best practice and scalability

**What you will bring**:

- 4+ years Salesforce Admin or consulting experience
- Admin 201 Certified
- Sales/Service Cloud/App Builder certification preferred
- Strong understanding of declarative Automations
- Strong communication and business partnering skills
- Adaptable and thrives in a fast-paced environment
- Works quickly and meets deadlines
- Plans and executes projects autonomously within agreed timeframes

**Life at Employment Hero**:
**Remote-first principles**:
At Employment Hero, we're not just working remotely; we're integrating flexibility and global reach into the heart of our daily operations.

We also recognise the value of face-to-face connection, and organise local and global gatherings throughout the year to celebrate our wins and make meaningful connections with our colleagues.

**Work your way**:
Every hero has unique powers. Bound by a common purpose and trust, we encourage each other to work in ways that allow us to bring our best selves to work.

**We’ve got your back**:
Whether you’re a seasoned remote-first pro, or a first-timer, you’re in good company. With 900+ heroes globally, team support and collaboration is at your fingertips.

But don’t just take it from us, here’s a quote from one of our Australian heroes:

- “Working for a company that has purpose and meaning is felt throughout the entire business. No one turns up to work just to get paid - we turn up to work because we care and take pride in what we do, but we also know how to create balance and flexibility in the important things in our life, such as family, friends and leading a lifestyle consistent with our values.”_

Plus you’ll get to enjoy a number of great perks, including:

- Remote-first and flexible working arrangements
- A generous budget to spend on setting up your home office (if you need a desk, chair, or screen? We’ve got you covered)
- We set you up for success with the latest and greatest hardware, tools and tech
- Learning and development (including an external study policy, live monthly professional development classrooms, and premium online learning content)
- Reward and recognition programs - because great work should be recognised and rewarded
- Including Lightning Award for delivering quality work at speed and Values Champion Awards
- Swag app cashback offers and discounts on hundreds of your favourite brands and products
- Self, health, wealth and happiness programs
- Social events and team celebrations
- Employee Share Option Program: be an owner of Employment Hero
- Annual Global Gathering to get to know your global colleagues - so far we’ve been to Thailand, Vietn

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