Salesforce Administrator

7 months ago

Sydney, Australia Link Group Full time

As a Salesforce Administrator at LINK - Corporate Markets, you'll play a vital role in continually improving and enhancing our Salesforce platform. You'll gather requirements and feedback, design best practice solutions, and ensure user satisfaction remains a top priority. If you're comfortable liaising with users, enjoy learning new business processes, and have a strong understanding of Salesforce, we want you on our team

**Key Accountabilities and main responsibilities**
- Take charge of user and license management, ensuring every user has what they need.
- Dive into Salesforce configurations, from flows to page layouts, dashboards, and reports.
- Work closely with users and stakeholders to gather requirements and translate them into technical solutions.
- Train users and create training materials to empower our team.
- Leverage your Salesforce knowledge and hands-on administration experience with Sales Cloud. Bring fresh ideas and best practice solutions to the table, driving platform enhancements and user satisfaction.

**Experience & Personal Attributes**
- Hands-on administration experience with Sales Cloud (required)
- Knowledge of Salesforce CPQ and Service Cloud (Desired)
- Preferably certified Salesforce Administrator
- Proactive attitude towards platform enhancements
- Desire to implement best practice solutions
- Available and responsive to questions
- Demonstrated experience in implementing Salesforce configuration changes
- Enthusiasm towards continued personal/professional development Active participation in the Salesforce community

**What’s it like to work here?**

We’re proud to have created a culture and work environment that is supportive, values diversity, inclusion, flexibility, and blended working. We pride ourselves on being open and transparent and we genuinely value the health and wellbeing of our people.

Joining Link Group means you'll join an employer who fosters pathways for continuous learning and skill development, providing you with the tools you need to focus on career growth and personal development. We provide a range of benefits including:

- Salary sacrificing via Superannuation
- Paid parental leave scheme
- Employee discounts: health insurance
- Hybrid working model Volunteer leave

**Join us Today**

Link Group is a leading fund administration and share registry specialist. We are a market leading provider of technology-enabled administration solutions, continually developing our offerings to expand with our clients' needs. Since our inception, Link Group has been entrusted by clients to handle sensitive data in a secure and confidential manner. Our core businesses of fund administration and securities registration are complemented by our expertise in digital solutions and data analytics.

Our Corporate Markets division provides clients with a comprehensive corporate market offering that connects issuers to their stakeholders. Our uniquely integrated range of corporate markets capabilities includes shareholder management and analytics, stakeholder engagement, share and unit registry, and employee share plans. We also offer company secretarial support, as well as various specialist offerings such as insolvency solutions. We operate in twelve countries throughout Australasia, Asia, Africa, the Middle East, United Kingdom and Europe.

Our teams combine a wealth of industry experience with a rigorous focus on client management to deliver a premium service underpinned by market leading digital technology provided by our Technology division.

Link Group is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the Link Group journey and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

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