Salesforce Administrator

6 months ago

Sydney, Australia Canva Full time

Team

***
**Sales & Success**
***

Country

***
**Sydney, NSW, Australia***

Schedule

***
**Full-time**
***

On-site/Remote

***
**Hybrid**

Join the team redefining how the world experiences design.

Hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

Our flagship campus is in Sydney. We also have a campus in Melbourne and co-working spaces in Brisbane, Perth and Adelaide. But you have choice in where and how you work. That means if you want to do your thing in the office (if you're near one), at home or a bit of both, it's up to you.

What you’d be doing in this role

As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.

At the moment, this role is focused on:

- Administration of the production and sandbox Salesforce environments; responsibilities include configuring profiles, roles, security settings, sharing rules, custom objects, custom fields, page layouts, workflow, validation rules, approvals, dashboards, reports, etc.
- Monitor and maintain security across the Salesforce platform. Carry out Information Security policies in Salesforce to restrict access to data and system processes to authorized users.
- Perform trend analysis, and develop action plans for improving SLAs and reducing case volume and problems.
- Incident troubleshooting, resolution, and technical root cause analysis to permanently resolve problems.
- Build and maintain the best processes to support admin functions such as user onboarding, security audits, system monitoring, reporting & analytics.
- Assist in Sales systems onboarding training sessions for new hires.
- Assist the team in building test scenarios and testing the system for new changes.
- Help create and maintain both team-facing and technical documentation.
- Update and build solutions with declarative automation (workflow rules, process builders, flows).
- Actively support our end users in daily tasks as needed (troubleshooting, data fixes, ownership transfers, etc).
- Ensure that our Salesforce organization is up to date with the latest releases.
- Onboard and offboard users within Sales systems; i.e. Salesforce, Outreach, Sales Navigator, LeanData, Catalyst.
- Help maintain data cleanliness throughout the Sales systems via record clean-ups, deduplication, validation rules, and automations. Regular audits of roles, profiles, security settings, sharing, and permission sets to ensure our organization is secure.You're probably a match if:

- You are a certified Salesforce Administrator
- You have around 2 years of experience as a Salesforce Administrator
- You have exceptional technical knowledge of Salesforce administration and configuration
- You are a self-motivated and flexible team player with proven multi-tasking, time management, & organization expertise with the ability to manage multiple and often changing priorities
- You stress attention to detail with the ability to analyze and tackle complex problems as well as provide documentation, guidance, and instruction to users
- You enjoy learning new technologies and want to continue growing your Salesforce abilities
- You’re a self-starter with strong initiative and problem-solving skills - and an all-around positive attitude
- You have high personal integrity and a commitment to sound, ethical, moral, and legal business standards and practices
- You possess excellent communication and organizational skills
- You have the demonstrated ability to complete tasks with mínimal guidance
- You are a critical thinker with creative solutions to solve challenges and meet business requirements You have experience with CPQAbout the Team

The B2B Sales Systems team evaluates, implements, and administers the technology stack that supports the Sales and Marketing processes; e.g. lead generation, lead nurture, quote to cash, sales & marketing analytics, etc. This role will support the various teams within Sales and Marketing to make sure our users are getting the most out of Salesforce and related tools.

About the Role
- The Salesforce Administrator will work on a team with other Business Systems Analysts (BSA) and Developers to build critical functionality for our Sales and Success teams. As a Salesforce Administrator, you will help end users use Sales systems to help grow Canva as a whole. This role will spend time with end users to create reports, update layouts, improve processes, train users, and various other tasks to help our Sales & Success teams operate efficiently.
- What's in it for you?
- Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life

  • Salesforce Administrator

    4 weeks ago

    Sydney, Australia Link Group Full time

    Overview As Junior Salesforce Administrator, you’ll play a vital role at Link - Corporate Markets. We are looking for a proactive individual that can help us continually improve and enhance our Salesforce platform, gathering requirements and feedback and designing best practice solutions. Our Salesforce user experience is of great importance to us;...

  • Salesforce Administrator

    5 months ago

    Sydney, Australia Enterprise IT Resources Pty Ltd Full time

    Contract Type: - Full Time- Location: - Sydney - New South Wales- Salary: - AU$110000 - AU$124000 per annum + WFH flexibility- Reference: - 7084- Contact Name: - Tito Tealdo- **Job Description**: **Salesforce Administrator** **Permanent full-time** **$110,000 - $124,000 package** **Hybrid model** As the Salesforce Administrator, you will work with...

  • Salesforce Administrator

    6 months ago

    Sydney, Australia Kohort Partners Pty Ltd Full time

    An Australian organisation is seeking a Salesforce Administrator/Analyst to join their team on a permanent basis. They have recently implemented Salesforce and are looking for an inhouse Salesforce Administrator/Analyst with a broader Salesforce understanding and good stakeholder engagement skills who can help implement best practices, work through project...

  • Salesforce Administrator

    6 months ago

    Sydney, Australia HAYS Full time

    Salesforce Admin - 12-month contract - Sydney City - $700-$800 + super per day Your new company This exciting government organisation are seeking a Salesforce Administrator to come and join the team on a 12-month contract + extension. They are looking for an Australian Citizen who is certified as a Salesforce Admin and has at least 2 years’ experience as...

  • Salesforce Administrator

    5 months ago

    Sydney Central Business District, Australia Peoplebank Full time

    Location: - Sydney CBD- Job Type: - Permanent- Posted: - about 4 hours ago- Contact: - Tamara McMurtrie- Discipline: - SAP / ERP / CRM - Reference: - 257094**About the Company** We are currenlty recruiting for a Salesforce Administrator for a Federal Government organisation. **About the role** The Salesforce Administrator will undertake all day-to-day...

  • Salesforce Administrator

    4 weeks ago

    Sydney, Australia Link Group Full time

    **Overview** As Junior Salesforce Administrator, you’ll play a vital role at Link - Corporate Markets. We are looking for a proactive individual that can help us continually improve and enhance our Salesforce platform, gathering requirements and feedback and designing best practice solutions. Our Salesforce user experience is of great importance to us;...

  • Salesforce Administrator

    6 months ago

    Sydney, Australia Canva Full time

    **Job Description**: Join the team redefining how the world experiences design. Hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte! Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point. Where and how you can work Our flagship campus is in...

  • Salesforce Administrator

    8 months ago

    Sydney, Australia Link Group Full time

    As a Salesforce Administrator at LINK - Corporate Markets, you'll play a vital role in continually improving and enhancing our Salesforce platform. You'll gather requirements and feedback, design best practice solutions, and ensure user satisfaction remains a top priority. If you're comfortable liaising with users, enjoy learning new business processes, and...

  • Salesforce Administrator

    4 days ago

    Sydney, Australia Healthengine Full time

    This is your opportunity to join our team of forward-thinking, change-making individuals. Operating at the intersection of health and tech, you'll help us shape the future of healthcare. **Our Mission** Healthengine’s mission is to improve access to healthcare by helping Australians find and connect with all primary care providers. We strive to achieve...

  • Salesforce Administrator

    6 months ago

    Sydney, Australia Co Talent IT Recruitment Pty Ltd Full time

    Flexible working arrangement/ WFH - 6 month contract - Potential extension! - The position plays a crucial role in the Salesforce Team with a Global leader in the medical world.This involves the development of new features and the maintenance of existing functionalities to improve the department's salesforce implementations. It encompasses both support...

  • Salesforce Administrator

    5 months ago

    Sydney, Australia ClickView Full time

    Lead Salesforce initiatives for Australia’s leading educational video company Drive and enhance operational efficiency, working with a high-performing and supportive team Permanent role, full-time, working hybrid from home and in the Sydney office Why Join Us?Do you want to make a positive impact on the education of future generations? If the answer’s...

  • Salesforce Administrator

    6 months ago

    Sydney, Australia Stockland Full time

    An exciting opportunity has arisen for a Salesforce Administrator to join our Innovation, Marketing & Technology team in Sydney. The purpose of this role is to provide Salesforce support to enable successful user adoption, maximise CRM benefits and to recommend and embed enhancements. This role will also help assess the quarterly updates to...

  • Salesforce Administrator/Analyst

    4 weeks ago

    Sydney, New South Wales, Australia Kohort Partners Pty Ltd Full time

    Job Title: Salesforce Administrator/AnalystJob Summary: We are seeking a highly skilled Salesforce Administrator/Analyst to join our team at Kohort Partners Pty Ltd. The successful candidate will be responsible for daily administration and support of our Salesforce database, including managing user setups, profiles, and roles, as well as customizing objects,...

  • Salesforce Administrator

    6 months ago

    Sydney, Australia Employment Hero Full time

    **Description**: **Our mission and where you fit in**: At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone. Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching...

  • Salesforce Administrator for IT Solutions

    3 weeks ago

    Sydney, New South Wales, Australia Clicks IT Recruitment Full time

    Job OverviewAt Clicks IT Recruitment, we're seeking an experienced Salesforce Administrator to join our team. As a key member of our IT solutions team, you will be responsible for managing and maintaining our Salesforce ecosystem.Key Responsibilities:Administer and configure Salesforce to meet business requirementsDevelop and implement automated workflows...

  • Technical Account Manager

    6 months ago

    Sydney, Australia Salesforce Full time

    Job Category Customer Success Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...

  • Australian Salesforce Administrator Role

    3 weeks ago

    Sydney, New South Wales, Australia Kohort Partners Pty Ltd Full time

    Company OverviewKohort Partners Pty Ltd is a leading organisation in the Australian market, seeking an experienced Salesforce Administrator to join their team on a permanent basis.The company has recently implemented Salesforce and requires an in-house administrator with a broader understanding of the platform to help implement best practices, work through...

  • Executive Assistant

    7 months ago

    Sydney, Australia Salesforce Full time

    Job Category Corporate Functions Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...

  • Executive Assistant

    7 months ago

    Sydney, Australia Salesforce Full time

    Job Category Corporate Functions Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...

  • Data / Salesforce Administrator

    2 weeks ago

    Sydney, Australia Good Things Australia Full time

    About the role As the Data / Salesforce Administrator at Good Things Australia, you will play a key role in supporting our mission to bridge the digital divide. You will manage and enhance our Salesforce Nonprofit Cloud environment, ensuring it meets the evolving needs of the organisation. This role involves system administration, user training, and process...