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Aso4 Visitor Engagement Manager

3 months ago

Port Adelaide, Australia SA Government -DEPARTMENT FOR EDUCATION Full time

**Department for Education**
**Job reference**: 582167

**Location**: 5015 - PORT ADELAIDE

**Job status**: Long Term Contract

**Eligibility**: Open to Everyone

**An exciting opportunity to work in a pivotal role at the SA Maritime Museum, located in the historic Port Adelaide precinct.**

**About the Role**:
The Visitor Engagement Manager (SAMM) is responsible for leading a dedicated team to deliver excellence in visitor experiences, the security and integrity of the SA Maritime Museum's (SAMM) buildings, contents and grounds and the delivery of a highly positive experience of the History Trust of South Australia.

**Key components of the role**:

- Coordinate the core visitor experience at the SA Maritime Museum and ensure business opportunities are responded to and implemented.
- Coordinate the administrative needs of the SA Maritime Museum operations and provide assistance as directed by the Manager of Museums.
- Act collaboratively with other Visitor Engagement Managers at HTSA museums seeking to align and streamline services, business operations and visitor experience initiatives.
- Ensure the induction, performance management and training of assigned staff and volunteers as well as the coordination and management of volunteer scheduling at the SA Maritime Museum.
- Exemplify high standards of customer service and actively promote, encourage and model a positive workplace culture.
- Act as the first point of contact for finance and HR matters relating to the SA Maritime Museum.
- Advise and assist with marketing and promotional initiatives at the SA Maritime Museum.

**About you**:
You have a keen interest in South Australia’s maritime history and are a dynamic individual, able to adapt, innovate and lead high performing teams with a customer led focus.

**Special Conditions**:
For all other Special Conditions please refer to the attached Position Description.

**Qualifications**:
Desirable: Qualifications in related fields such as History, Education and/or Tourism.

**Remuneration**:
ASO4 $75,430 - $79,070 per annum (1.0 FTE), plus superannuation

**Enquiries**:
**Application Instructions**:
Applicants should include the name, address and contact number of three (3) current referees.

Applications must be submitted via the I Work for SA “Apply” button below. Please see the attachments below for more information about the role.

People of Aboriginal or Torres Strait Islander descent and/or those who have a disability are strongly encouraged to apply.
***
**Additional Note**:
This is a full-time contract role (1.0 FTE), initial 18-month term contract (with possibility for renewal).

**Applications close**: 19/03/2024 11:30 PM