Finance Officer
2 months ago
**Finance Officer - Corporate Finance (SNSW Shared Services)**
**Benefits**
- Opportunity to work in the Corporate Finance team supporting Service NSW shared services
- Ongoing role located in Sydney CBD
- DCS Clerk Grade 5/6, salary starting from $89,707 - $98,982, plus employer’s contribution to superannuation and annual leave loading
***About us**
The Department of Customer Service (DCS) is a great place to work Our values of accountability, trust, service, and integrity drive our initiatives and culture. We are passionate about putting the customer at the centre of everything we do and adopting new technologies to make government work better. Customer Service is a service provider and regulator, focusing on delivering first-class customer service, digital transformation, and regulatory reform to create better outcomes for the people of NSW.
**About the role**
In this hands-on role, you will be responsible for supporting business and financial operations across the Division and educating and supporting stakeholders to develop financial capability and improve accountability in financial business decision-making. You will be adept at balancing a range of conflicting priorities in a high workload and dynamic environment to ensure efficient and effective service delivery to achieve business outcomes.
Your responsibilities will include:
- Provide advice relating to policies, procedures and systems to enable effective and timely reconciliations
- Provide support and respond to enquiries to ensure the provision of accurate information and quality service delivery
- Provide back office support functions to front line staff in areas of customer payment queries, chargebacks, agency payments and investigate refund requests
- Collaborate with colleagues in the Division and Branch to gain support for the implementation of finance-related business reforms
- Contribute to process improvement strategies to address identified inefficiencies and ensure required processes are established to meet changing needs
**About you**
The successful applicant is a well-respected professional with proven experience in a similar setting. You can demonstrate systems and associated accounting experiencing, with specialisation in reconciliation, reporting, and their financial impact on business activities. Adept at working in a high-volume environment, you also possess stakeholder management skills and the ability to influence and advise business leaders and stakeholders. Above all, you will be highly organised and thrive on process improvement both within the team and across the department.
If you think you possess these attributes, we would love to hear from you
**Closing date: Wednesday, 5 April 2023 [at 9:59am]**
**What we need from you**:
A talent pool may be created from this recruitment process to fill future ongoing and temporary opportunities.
**You Belong Here**
We are committed to diversity, inclusion, and new ways of working.
We have 8 million+ reasons to care and want our employees to represent the communities that we serve.
You can view our full diversity and inclusion statement here.
Visit our Careers site to find out what it means to work for us.
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