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Work for The Dole Administration Officer

4 weeks ago

Broadmeadows, Australia genU Karingal St Laurence Limited Full time

**Empower people through employment**:

- **Not for profit organisation**:

- **Generous salary packaging benefits**

**About MatchWorks**

MatchWorks has a long and successful history as an employment services provider improving and enriching the lives of individuals through pathways to ongoing sustainable employment and effective recruitment solutions for employers. In this role you will be working within the Workforce Australia Contract to assist individuals in the community with various barriers to employment find sustainable work.

**About the Role**

Based in Broadmeadows, Victoria as the Work for the Dole Administration Officer you will provide efficient servicing to MatchWork sites, Host Organisations and other external stakeholders. This will include maintaining accurate records and communicating effectively with MatchWork sites, Host Organisations and other external stakeholders.
- Completion of all required compliance activities in relation to records management
- Completion of activity information packs outlining requirements of participant, activity outcomes and host contact details
- Utilisation of the WFD database to ensure host providers are adequately serviced
- Maintaining records in relation to placement availability to WFD services team in each employment region
- Processing of WFD referral forms from the WFD services team
- Management of internal participation database to reflect time sheets from host employers

**About You**
- Efficient administrative skills and accurate data entry and typing skills
- Proven attention to detail and accuracy
- Interpersonal and written communication skills including the ability to construct spreadsheets
- Proven ability to accurately record and retrieve information using a database system
- Customer service skills including telephone manor
- Proven time management skills and ability to meet competing deadlines

**Desirable**
- Previous experience in employment services or Work for the Dole
- Proven ability to work as a member of a team to accomplish tasks
- Demonstrated ability to contribute ideas to improving work quality and performance
- Current driver’s license

**Why us**

Here at genU we're a group of passionate, driven people who want everyone’s lives to be happier and healthier, especially people with disabilities, the ageing and those experiencing disadvantage. We operate solely for community benefit and invest back into the same communities in which our services are delivered.
- genU welcomes diversity, including diversity of race, culture, spirituality, gender, age, identity,_ _ability, and sexuality. We are committed to providing a safe and inclusive environment for all and living the values of genU each and every day._

There are so many benefits available when you work with MatchWorks, some of which include
- **Investment in you**:In addition to a comprehensive induction program & ongoing professional development, genU is committed to providing opportunities for career progression. You will have access to a range of accredited training modules, staff mentoring programs and our internal jobs board.
- **Commitment to staff Health & Wellbeing**: 24/7 access to an innovative, holistic employee assistance program that supports your emotional, mental, financial, and physical health.
- **Increase your take home pay**: Salary package up to $15,900 per annum each FBT year plus further meals and entertainment benefits.
- **Employee Discount Program**: save money with employee discounts and savings at over 450 of Australia’s most loved retailers and service providers including Coles, Woolworths & JB HI-FI.
- **Study Scholarship**: All genU employees are eligible for a 20% scholarship towards undergraduate and postgraduate courses at Torrens University.
- **Focus on Work-life balance**: 2pm early finish per month for full-time staff and pro-rata for part-time staff, paid parental leave and ability to purchase extra leave
- **Workplace Culture**: Become a part of the Matchworks family with positive and collaborative workplace culture, recognition programs and connections with new people who inspire, mentor and lead.

If this sounds like a position that suits your current career focus, we would love to hear from you

**Contact**

**Applications will close Thursday 15 February 2023 at 9AM.**
- Matchworks requires all employees, contractors, volunteers, and work-placement students to be fully vaccinated against COVID-19, unless they are an Excepted Person as defined by the COVID-19 Mandatory Vaccination (Workers) Directions. All applicants must therefore be able to comply with this requirement_

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