Training Coordinator, Delivery Services Learning

5 months ago


Melbourne, Australia Amazon Commercial Services Pty Ltd Full time

High school or equivalent
- Knowledge Management/ Process Training / Learning and Development Experience.
- Basic leadership skills and coaching and mentoring experience.
- Ability to clearly communicate complex information and to effectively motivate small and large groups
- Can lift up to 25kg, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach.

We currently have a vacancy for a Learning Coordinator to join the Amazon Australia Team. We are looking for a dynamic, organised self-starter to join our Learning team as a Coordinator in our Melbourne Sort Centre in Craigburn.

This position within the Sort Centre (SC), reporting to the Regional Learning Manager, will manage and work with the Ambassador team to deliver high standards of training to our new and existing associate work force. The suitable applicant will be trained in both the standard work and tools used within the learning function. You will be a strong communicator, who values teamwork, and who can function as a role model and engage professionally with the entire SC workforce.

Key job responsibilities
- Develop, deliver and assess a multitude of training programs for both new and experienced associates.
- Perform data entry including creating, entering and updating training rosters.
- Lead & Support Learning Ambassadors in their roles in delivering training and coaching to associates.
- Assist in evaluating and monitoring training efforts throughout the SC.
- Problem Solving responsibilities: react quickly and productively, serving as a resource for specific problems and undertaking the appropriate steps to resolve.
- Complete understanding of the safety procedures in the SC to ensure that associates are operating safely and take immediate corrective action where necessary.
- Ensure compliance with audits and refresher/one point change training.
- Complete all standard work and assigned tasks on time and to standard expectation.
- Ensure area readiness and area organisation for all learning areas and training locations to ensure they are prepared to support all training activities.
- Spend a minimum of 5 hours per week in a process path (rotate through paths) to maintain proficiency and identify associate barriers.
- Positively impact and work with our associates to succeed in their role

Melbourne, VIC, AUS
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Experience working with LMS (Learning Management System) and LRS (Learning Record Store) tools.
- Experience with basic instructional design and content design tools.
- In-depth knowledge & experience in performance evaluation and driving metrics.
- Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy.

**Acknowledgement of country**:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

**IDE statement**:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.



  • Melbourne, Australia Amazon Commercial Services Pty Ltd Full time

    High school or equivalent - Knowledge Management of Process Training or Learning and Development Experience. - Basic leadership skills and coaching and mentoring experience. - Ability to clearly communicate complex information and to effectively motivate small and large groups - Can lift up to 25kg, stand/walk during shifts lasting up to 12 hours, and be...

  • Learning Design

    2 weeks ago


    Melbourne, Australia Latitude Financial Services Full time

    The Learning and Knowledge Team play a key role in providing our frontline employees and partners with innovative learning experiences that leave a lasting impression, drive high performing teams and keeps our business safe. Reporting into the Senior Manager Learning & Knowledge, the Learning Design & Delivery Consultant will design and deliver learning...


  • Melbourne, Australia PERSOLKELLY Full time

    We currently have a great opportunity for an enthusiastic Service Delivery Coordinator to join our client in the Docklands. - Docklands - ASAP start - Permanent position We currently have a great opportunity for an enthusiastic Service Delivery Coordinator to join our client in the Docklands. This is a fantastic opportunity for someone who is task-focused...

  • Learning Design

    3 weeks ago


    Port Melbourne, Australia Latitude Financial Services Full time

    The Learning and Knowledge Team play a key role in providing our frontline employees and partners with innovative learning experiences that leave a lasting impression, drive high performing teams and keeps our business safe.Reporting into the Senior Manager Learning & Knowledge, the Learning Design & Delivery Consultant will design and deliver learning...


  • Melbourne, Victoria, Australia Help at Hand Support Services Full time

    About the RoleWe are seeking a skilled Service Delivery Coordinator to join our team at Help at Hand Support Services. As a key member of our support services delivery team, you will be responsible for ensuring the smooth operation of our services.


  • Melbourne, Australia Rusher Rogers Full time

    Born Organiser to Schedule, Coordinate, Organise - Brand New Port Melb Offices - Hybrid Working Model - Australia's No.1 Commercial Cookware Distributor - **11:00am to 7:00pm Mon-Fri** Be part of a highly successful second generation family business experiencing phenomenal growth as their business continues to achieve, as Australia's number one commercial...


  • Melbourne, Australia Rusher Rogers Full time

    Born Organiser - Schedule, Coordinate, Organise - Port Melb Office - Hybrid Working Model - Australia's No.1 Industrial Cookware Distributor - Family Business Success Story - ongoing expansion Be part of a highly successful second generation family business experiencing phenomenal growth as their business continues to achieve, as Australia's number one...

  • Project Coordinator

    6 months ago


    Melbourne, Australia Delivery Centric Technologies Full time

    **Job description** **Role: Project Coordinator** **Location : Melbourne** **Exp: 4 (Min) - 8 (Max)** **Mode: Work from office** **Skills: network, Project Coordinator, Cisco SDWAN** **Job description** **About Us**: We are **Delivery Centric,** a dynamic technology company that is transforming the delivery of **cloud implementations** and **Cyber...


  • Melbourne, Australia Delivery Centric Technologies Full time

    **Title - Sales Coordinator (female)** **Type - permanent** **Location - Melbourne** **Experience 1-3 years** **Job description** Customer Relationship Management Sales Support, Order Processing, Communication **Skills** - Data Analysis - Problem Solving - Time Management - Attention to Detail **Roles And Responsibilities** - Coordinate sales...


  • Melbourne, Victoria, Australia Alfred Health Full time

    Alfred Health, a leader in healthcare delivery, improvement, research, and education, is seeking an experienced Operational Training Coordinator to join its Surgical Services team.Salary:$90,000 - $110,000 per annum, depending on experienceJob Description:The Operational Training Coordinator will be responsible for coordinating the planning of simulation...


  • Melbourne, Australia Motorserve Full time

    Permanent Opportunity - Located in Victoria - Attractive Salary + Super with a Career development pathway - Receive up to 50% on personal insurance **We are looking for a Training & Development Coordinator based in Melbourne.** - Coordination and facilitation of ‘Welcome to Motorserve’ induction program for new starters to Motorserve. - Creating...


  • Melbourne, Australia Relationship Matters Full time

    About the role - Leading family, relationship and counselling organisation - Part Time Ongoing - Based in Melbourne CBD - Competitive salary and access to salary packaging About us Relationship Matters, is a dynamic, values based not-for-profit organisation specialising in relationship, family and individual counselling, mediation and education. For over...


  • Melbourne City Centre, Australia Becks Wiggins Stokes Recruitment Full time

    Location- Victoria, Melbourne, Melbourne CBD & Inner Suburbs- Discipline- Administration Support Recruitment- Reference- 858239We are in search of a dynamic Training Programs Coordinator to join a dedicated Program Delivery team. This pivotal full-time role, offering flexible arrangements, will require you to meticulously managed training and development...


  • Melbourne, Australia Delivery Centric Technologies Full time

    **Title - Sales Event Coordinator (female)** **Type - permanent** **Location - Melbourne** **Experience 1-3 years** **Job description** Customer Relationship Management Sales Support, Order Processing, Communication **Skills** - Data Analysis - Problem Solving - Time Management - Attention to Detail **Roles And Responsibilities** - Coordinate sales...


  • Melbourne, Australia VISITS Full time

    **We're** **undergoing phenomenal growth due to our amazing team and passion for empowering our clients through technology**: - ** Work for a leading MSP in a fast-paced and collaborative environment**: - ** Looking for an exciting new challenge** **About VISITS**: VISITS is a leading National Managed IT and Cyber Security Services Provider and amongst...


  • Melbourne, Victoria, Australia City Facilities Management Full time

    City FM Australia (City) delivers world-class facilities management, cleaning, soft services, engineering, and energy solutions that guarantee safe, successful, and sustainable results for our partners, on time and within budget.The Opportunity:As the Learning & Development Coordinator, you will collaborate across all business areas to identify, develop, and...


  • South Melbourne, Australia Kieser Full time

    **Company Description** Our **Learning & Development** team are recruiting for their newest team member to step into the role of **Learning & Development Coordinator**, on a part-time basis. Reporting to the Head of Learning & Development, this **position plays a pivotal role in assisting in the delivery of quality training and development**. In this role,...


  • Melbourne, Victoria, Australia RACGP Full time

    About the RoleWe are seeking an experienced Training Coordinator to join our team at the Royal Australian College of General Practitioners (RACGP). As a key member of our medical education team, you will play a critical role in ensuring the successful delivery of the Australian General Practice Training (AGPT) program.As a Training Coordinator, you will be...


  • Melbourne, Victoria, Australia Pitcher Partners Full time

    About the RoleThe Coordinator, Learning and Development plays a crucial role in the People Experience team, ensuring the smooth operation of learning administration and reporting.Key ResponsibilitiesCoordinate the delivery of training for Leadership and Professional Development programs.Manage system administration of the LMS, including general inquiries and...


  • Melbourne, Victoria, Australia McCain Foods Full time

    About the OpportunityWe are seeking a highly skilled Learning and Development Administrator to join our team in Melbourne. As a key member of our Learning & Development function, you will be responsible for supporting the development and implementation of training initiatives across Australia.Key ResponsibilitiesAdministrative SupportYou will provide general...