Guest Service Agent/all-rounder
6 months ago
**Company Description**
With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provides accommodation that suits every budget and style - from campsites to luxury resorts. From Tropical North Queensland to the remote Tasmanian wilderness, we connect holidaymakers with incredible natural destinations that offer more than a change of scenery.
Owned by the NRMA Group, we have a large team across our holiday parks, resorts and support office who love what they do, all working together to make holiday magic. Because creating unforgettable holidays is not just our job - it’s in our nature.
Pumphouse Point is a unique adults-only retreat poised mysteriously on Lake St Clair and surrounded by century-old myrtle forests. Located approximately 2.5 hours from Hobart the property consists of 19 rooms across two heritage industrial buildings gently transformed as an intimate retreat in the heart of World Heritage wilderness. It's a place to side-step daily life and connect with others in some of the most spectacular landscape on the planet.
- With your experience, create an impact on our guests in this hands-on and detail orientated role
- Ensure our guests have a great experience and make holiday memories
- Staff accommodation available
**What you’ll do**:
You will provide an exceptional experience to our guests from reservation and throughout their stay, creating lifetime memories. On a daily basis you will:
- Complete reception tasks such as taking bookings, preparing invoices, checking guests in and out
- Communicate with other departments to ensure rooms are ready for guest arrivals or to ensure guest needs are met
- Assist in Housekeeping or Food & Beverage departments as required
**Qualifications** What you’ll bring**:
- Strong Guest Service experience with sound knowledge of NewBook, RoomMaster, Opera or a similar booking system
- A reputation for providing excellent customer service, engaging in great conversations with our guests
- A vibrant attitude with the ability to work effectively as part of a busy team
- Certificate II in Hospitality (Operations) or equivalent experience
- Flexibility to work across other areas of the business if required
- Valid Responsible Service of Alcohol Certificate
- Possess a Do Food Safely Certificate of completion
- ** Your own transport is essential for living in a remote location**
**Please note: Pumphouse Point is not in an eligble location to be counted towards WHM visa holders 88 days**
**Additional Information** What’s in it for you?**
At NRMA Parks & Resorts our benefits include more than just great discounts. Here's a taste of what you can expect:
- Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
- Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
- Our reward and recognition program 'My Thanks'
- Employee referral program where you may be eligible for a referral bonus of up to $2,000
- Grow, progress or relocate with us and move around the country to one of our many other holiday parks or resorts.
**Know you belong**:
At NRMA Parks and Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. We welcome people from all walks of life and embrace unique perspectives.
-
All-rounder
6 months ago
New Norfolk, Australia Pumphouse Point Full time**Company Description** With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provides accommodation that suits every budget and style - from campsites to luxury resorts. From Tropical North Queensland to the remote Tasmanian wilderness, we connect holidaymakers with incredible natural destinations that offer more than a change...
-
All-rounder Couple
6 months ago
New Norfolk, Australia Pumphouse Point Full time**Company Description** With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provides accommodation that suits every budget and style - from campsites to luxury resorts. From Tropical North Queensland to the remote Tasmanian wilderness, we connect holidaymakers with incredible natural destinations that offer more than a change...
-
All-rounder Couple
6 months ago
New Norfolk, Australia Pumphouse Point Full timeCompany Description Pumphouse Point is a unique adults-only retreat poised mysteriously on Lake St Clair and surrounded by century-old myrtle forests. Located approximately 2.5 hours from Hobart and Launceston the property consists of 18 rooms across two heritage industrial buildings gently transformed as an intimate retreat in the heart of World Heritage...
-
All-rounder Couple
6 months ago
New Norfolk, Australia Pumphouse Point Full timeCompany Description Pumphouse Point is a unique adults-only retreat poised mysteriously on Lake St Clair and surrounded by century-old myrtle forests. Located approximately 2.5 hours from Hobart and Launceston the property consists of 18 rooms across two heritage industrial buildings gently transformed as an intimate retreat in the heart of World Heritage...
-
Barista/all Rounder
3 months ago
New Farm, Australia Mary Mae`s Full timeHi, Mary Mae’s in New Farm is on the lookout for a gun barista to join our crew! Located in the Brisbane Powerhouse, situated on the Brisbane river - no day is the same when you have a performing arts centre above you! **Responsibilities**: - Full competency as a barista - Confident knowledge with bar service (beer, wine, spirit knowledge) - Great...
-
Bakery Cafe All Rounder
4 months ago
New Farm, Australia The Bakeologists Full timeExciting opportunity for a hospitality / retail professional. Working holiday Visas please do not apply. The Bakeologists is a multi site modern inner city Bakery/Cafe looking to add a couple of bakery/cafe FOH all rounders to join our team. We have 2 locations (New Farm and The Gap) We are currently looking for a front of house all rounder for our New...
-
Barista/cafe All Rounder
2 months ago
New Lambton Heights, Australia Jamaica Blue Full time_**Barista/Cafe All Rounder**_ - **If you enjoy the hustle and bustle of a busy cafe and enjoy getting to know your customers, then Jamaica Blue is just the place.**_ - **We are looking for an energetic barista/cafe all-rounder to join our team and hit the ground running. Coffee making, customer service, cash handling and some food preparation are all part...
-
Housekeeping Supervisor
6 months ago
New Norfolk, Australia Pumphouse Point Full timeCompany Description Pumphouse Point is a unique adults-only retreat poised mysteriously on Lake St Clair and surrounded by century-old myrtle forests. Located approximately 2.5 hours from Hobart the property consists of 19 rooms across two heritage industrial buildings gently transformed as an intimate retreat in the heart of World Heritage wilderness. It's...
-
Bakery Cafe All Rounder
7 months ago
New Farm, Australia The Bakeologists Full timeThe Bakeologists is a multi site modern inner city Bakery/Cafe looking to add a couple of bakery/cafe FOH all rounders to join our team. We are looking for people that are positive and energetic with a can do attitude. The latest our shops close is 7pm, so there are no late nights with this role. (We can discuss availability of shifts). We are a successful...
-
Bakery Cafe All Rounder
6 months ago
New Farm, Australia The Bakeologists Full timeNo working holioday Visas please. The Bakeologists is a multi site modern inner city Bakery/Cafe looking to add a couple of bakery/cafe FOH all rounders to join our team. We have 2 locations (New Farm and The Gap) We are looking for people that are positive and energetic with a can do attitude. The latest our shops close is 7pm, so there are no late...
-
Bakery Cafe All Rounder
4 days ago
New Farm, Australia The Bakeologists Full timeExciting opportunity for a hospitality / retail professional. Working holiday Visas please do not apply. The Bakeologists is a multi site modern inner city Bakery/Cafe looking to add a couple of bakery/cafe FOH all rounders to join our team. We have 2 locations (New Farm and The Gap) We are looking for people that are positive and energetic with a can do...
-
Cafe All Rounder/barista
6 months ago
University of New South Wales, Australia XS Espresso UNSW Full timeXS Espresso UNSW is looking for Café all rounder's to join our team. We are looking for someone who has a bubby personality, great customer service and can work well under pressure. Monday to Friday 8am - 4pm Barista experience required. **Job Types**: Full-time, Casual Schedule: - 8 hour shift - Monday to Friday Work Authorisation: - Australia...
-
Food & Beverage Supervisor
7 months ago
New Norfolk, Australia Pumphouse Point Full time**Company Description** With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provides accommodation that suits every budget and style - from campsites to luxury resorts. From Tropical North Queensland to the remote Tasmanian wilderness, we connect holidaymakers with incredible natural destinations that offer more than a change...
-
Housekeeping Supervisor
6 months ago
New Norfolk, Australia Pumphouse Point Full time**Company Description** With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provides accommodation that suits every budget and style - from campsites to luxury resorts. From Tropical North Queensland to the remote Tasmanian wilderness, we connect holidaymakers with incredible natural destinations that offer more than a change...
-
Guest Relations Attendant
2 months ago
New Lambton, Australia Wests Group Full time**About us** The Executive and Gateway are owned by The Wests Group Australia, a Newcastle owned and operated (not for profit) membership-based organisation. The Wests Group Australia is a major employer in the Newcastle, Port Stephens and Lake Macquarie regions. Employing close to 1000 people, Wests operates a multi-site portfolio of entertainment and...
-
Guest Relations Attendant
3 months ago
New Lambton, Australia Wests Group Full time**About us** The Executive and Gateway are owned by The Wests Group Australia, a Newcastle owned and operated (not for profit) membership-based organisation. The Wests Group Australia is a major employer in the Newcastle, Port Stephens and Lake Macquarie regions. Employing close to 1000 people, Wests operates a multi-site portfolio of entertainment and...
-
Culinary Service
1 month ago
New Lambton, Australia Wests Group Full time**About the position** Are you ready for your next big career move? Chophouse Grill - the ultimate destination for steak lovers and connoisseurs of fine dining - is expanding, and we want you to be a part of it! Known for our exceptional cuisine, unparalleled service, and unforgettable atmosphere, we’re doubling down on our success with a stunning new...
-
Sales Assistant
6 months ago
New Norfolk, Australia Smokemart & GiftBox Full timeNew Norfolk, TAS, Australia - Casual **Who We Are** For over three decades, Smokemart & GiftBox has been the go-to destination for all things tobacco and gifting. We not only pride ourselves on providing customers with quality products and specialised service but also promoting a supportive and positive culture for our team. We can proudly say that the...
-
Depot Supervisor
6 months ago
New Norfolk, Australia Kinetic Full timeLead a high-performing team, fostering a customer-centric culture to enhance service delivery. - Build and maintain crucial relationships with external and internal stakeholders, ensuring positive community impact. - Prioritize health, safety, and compliance, contributing to a secure work environment culture. **About us**: **Kinetic** is Australia and New...
-
V- Doorways Support Assistant
3 months ago
New Norfolk, Australia Salvos Stores Australia Full timeABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here...