Guest Relations Attendant
2 months ago
**About us**
The Executive and Gateway are owned by The Wests Group Australia, a Newcastle owned and operated (not for profit) membership-based organisation. The Wests Group Australia is a major employer in the Newcastle, Port Stephens and Lake Macquarie regions. Employing close to 1000 people, Wests operates a multi-site portfolio of entertainment and hospitality venues comprising of registered clubs, hotels, conference and fitness facilities as well as the Newcastle Knights. We are one of the many local success stories of our region.
We value our staff, which is why we recognise and reward your hard work with our AMAZING staff benefits. Being an employee of The Wests Group will give you access to the following perks and benefits:
- Paid Parental Leave & 12 months of maintained superannuation
- 5 days Wellbeing Leave - proactively manage your wellbeing
- Flexible work option
- Above-award wages, paid overtime and penalty rates for weekends and Public Holidays
- 17.5% annual leave loading
- Paid traineeships and leadership development courses
- 40% discount off meals for club employees
- $25 per month for an all-access Balance Collective membership (access to all three clubs, Mayfield aquatics, group fitness, yoga, pilates and unlimited creche). As an added bonus, this offer extends out to your partner as well
- Discount accommodation rates at The Executive Inn, The Gateway Inn and The Anchorage Hotel & Spa
- Discounted nib Health Insurance
- 24/7 Employee Assistance Programs
- Free annual flu vaccinations
**About the position**
The Executive currently have an opportunity in our Guest Relations team. This position is the first point of contact for our guests and provides friendly, personalised customer service throughout our guests stay. Key responsibilities will include:
- Maintaining guest accounts, taking reservations and assisting with guest enquiries
- Having a thorough knowledge of all Hotel and Club facilities
- Processing of financial transactions
- Handling reservation enquiries and bookings
- Check in and out of Guests
This position will require availability to work across a 7-day rotating roster including evenings, weekends, and peak holiday periods including public holidays.
Certifications required: RSA
Please be advised, this role requires a Criminal Check to be completed during the pre-employment process. Wests Group cover the cost of this check.
This position has been identified as a Traineeship opportunity - Gain a Cert III in Hospitality, a nationally recognised qualification.
**About you**
You are a team player with excellent communication skills and the proven ability to work unsupervised if required. You will have a strong work ethic and are reliable. With the flexibility to work across a 7 day rotating roster, you will have previous experience in customer service oriented position and demonstrate strong computer literacy skills. Previous experience is highly desirable but not essential.
-
Guest Relations Attendant
3 months ago
New Lambton, Australia Wests Group Full time**About us** The Executive and Gateway are owned by The Wests Group Australia, a Newcastle owned and operated (not for profit) membership-based organisation. The Wests Group Australia is a major employer in the Newcastle, Port Stephens and Lake Macquarie regions. Employing close to 1000 people, Wests operates a multi-site portfolio of entertainment and...
-
Breakfast Attendant
2 months ago
New Lambton, Australia Wests Group Full time**About us** - The Wests Group Australia is a major employer in the Newcastle, Port Stephens and Lake Macquarie regions. Employing close to 1000 people, Wests operates a multi-site portfolio of entertainment and hospitality venues comprising of registered clubs, hotels, conference and fitness facilities as well as the Newcastle Knights. We are one of the...
-
Breakfast Attendant
3 months ago
New Lambton, Australia Wests Group Full time**About us** - The Wests Group Australia is a major employer in the Newcastle, Port Stephens and Lake Macquarie regions. Employing close to 1000 people, Wests operates a multi-site portfolio of entertainment and hospitality venues comprising of registered clubs, hotels, conference and fitness facilities as well as the Newcastle Knights. We are one of the...
-
Breakfast Attendant
6 months ago
New Lambton, Australia Wests Group Full time**About us** - The Wests Group Australia is a major employer in the Newcastle, Port Stephens and Lake Macquarie regions. Employing close to 1000 people, Wests operates a multi-site portfolio of entertainment and hospitality venues comprising of registered clubs, hotels, conference and fitness facilities as well as the Newcastle Knights. We are one of the...
-
Gaming Attendant
3 months ago
New Lambton, Australia Wests Group Full time**About the position** Our Gaming team play a critical role to the ongoing success of our Club operations. Wests are seeking a Gaming Attendant to join their New Lambton club operations team on a permanent Full-Time basis. As well as performing the inherent responsibilities of a gaming attendant, this position will also involve acting as a relief Assistant...
-
Beverage Attendant
2 months ago
New Lambton, Australia Wests Group Full time**About us** The Wests Group Australia is a major employer in the Newcastle, Port Stephens and Lake Macquarie regions. Employing close to 1000 people, Wests operates a multi-site portfolio of entertainment and hospitality venues comprising of registered clubs, hotels, conference and fitness facilities as well as the Newcastle Knights. We are one of the many...
-
Beverage Attendant
7 days ago
New Lambton, Australia Wests Group Full time**About us** The Wests Group Australia is a major employer in the Newcastle, Port Stephens and Lake Macquarie regions. Employing close to 1000 people, Wests operates a multi-site portfolio of entertainment and hospitality venues comprising of registered clubs, hotels, conference and fitness facilities as well as the Newcastle Knights. We are one of the many...
-
Gaming Attendant
3 weeks ago
New Lambton, Australia Wests Group Full time**About the position** Our Gaming team play an important part to our Club operations. Wests currently have a casual opportunity available for a customer focused individual across our New Lambton and Mayfield sites. Wests Gaming and Beverage operations provide quality service to our members and guests. Key responsibilities include: - Provide friendly...
-
Gaming Attendant
7 days ago
New Lambton, Australia Wests Group Full time**About the position** Our Gaming team play an important part to our Club operations. Wests currently have a casual opportunity available for a customer focused individual across our New Lambton site. Wests Gaming and Beverage operations provide quality service to our members and guests. Key responsibilities include: - Provide friendly customer service -...
-
Gaming Attendant
3 months ago
New Lambton, Australia Wests Group Full time**About the position** Our Gaming team play an important part to our Club operations. Wests currently have a casual opportunity available for a customer focused individual across our New Lambton site. Wests Gaming and Beverage operations provide quality service to our members and guests. Key responsibilities include: - Provide friendly customer service -...
-
Gaming Attendant
2 months ago
New Lambton, Australia Wests Group Full time**About us** The Wests Group Australia is a major employer in the Newcastle, Port Stephens and Lake Macquarie regions. Employing close to 1000 people, Wests operates a multi-site portfolio of entertainment and hospitality venues comprising of registered clubs, hotels, conference and fitness facilities as well as the Newcastle Knights. We are one of the many...
-
Food and Beverage Attendant
2 months ago
New Town, Australia Maylands Lodge Hotel Full time**Job Title**: Food and Beverage Attendant **Location**: Maylands Lodge, Hobart, Tasmania **Employment Type**: Casual **About Maylands Lodge** Maylands Lodge is a luxury boutique hotel offering a unique and refined guest experience, combining heritage charm with modern amenities. Our team is dedicated to delivering exceptional service, ensuring every guest...
-
Trainee Pathology Assistant
3 weeks ago
New Lambton, Australia NSW Health Pathology Full time**Employment Type**: Temporary Full Time up to 12 months for the Trainee Pathology Collections Temporary Full Time up to 12 months for the Trainee Administration Assistant Temporary Full Time up to 24 months for Trainee Laboratory Assistant **Position Classification**: Trainee Year 10 Level A **Remuneration**: $19,942.13 - $40,306.68 per annum plus...
-
Duty Manager
6 months ago
New Farm, Australia Spicers Retreats Hotels & Lodges Pty Ltd Full time**Duty Manager - Spicers Balfour Hotel** Spicers Retreats New Farm, Brisbane QLD, Australia Full-time $70,000 per year **The Role** We have an exciting new opportunity at Spicers Balfour Hotel. As our new Duty Manager, you willbe an integral part of delivering the bespoke Spicers Retreats experience to our guests. **About Spicers Balfour...
-
Staff Specialist in Rehabilitation Medicine, John
6 months ago
New Lambton, Australia Hunter New England Local Health District Full time**REQ475848** **Staff Specialist in Rehabilitation Medicine** **John Hunter Hospital** **Fixed term temporary part time 0.5 FTE (20 hours per week)** **_ This role will provide consultancy level clinical and related service delivery in co-ordination with other Consultants in Rehabilitation Medicine, Medical & Interventional Services at John Hunter Hospital,...
-
Assistant Manager
3 months ago
New Farm, Australia ALH Group Full time**Assistant Manager - Brunswick Hotel** - $74,000 - $76,750 base salary depending on experience + Super + Half yearly bonus - Career and training opportunities - your development is important to us - Exclusive discounts and benefits - check out our benefits at the bottom of this ad Sitting on the corner of Kent and Brunswick Streets and a stone's throw from...
-
Proactive Services Team Lead
4 weeks ago
Lambton, Australia Woolworths 360 Full time**Team Manager - Woolworths **Jesmond**: - Lead our teams across multiple stores - Develop your leadership skills by taking on all people-related tasks for your team and collaborating with various stakeholders to provide outstanding service - This is a full-time salaried role and is best suited to an individual with flexible availability to work across...
-
Assistant Manager
2 months ago
New Farm, Australia ALH Hotels Full timeJob Description **Assistant Manag**er - Brunswick Hotel - $74,000 - $76,750 base salary depending on experience + Super + Half yearly bonus - Career and training opportunities - your development is important to us - Amazing perks - check out our full benefits at the bottom of this ad Sitting on the corner of Kent and Brunswick Streets and a stone's throw...
-
Drinks Specialist Spirits
6 months ago
New Town, Australia Dan Murphy's Full time**Drinks Specialist - Spirits | Dan Murphy’s - New Town | Let’s mix it up** I wonder if there is a margarita somewhere out there thinking about me, too. Reporting to the Store Manager and joining our National Community of Drinks Specialists, this specialised role provides customers with passionate knowledge around our spirit selection. With so many...
-
Elc Early Childhood Educators
2 months ago
New Port, Australia Portside Christian College Full timeWith increased enrolments into our new Early Learning Centre for 2025, it is an exciting time to join our Educational Team. We are seeking Early Childhood Educators to work across our 3 - 5 year old learning communities who wish to belong and contribute to a warm and vibrant team that values relationship, innovation and excellence in nurturing children’s...