All-rounder Couple

2 weeks ago

New Norfolk, Australia Pumphouse Point Full time

Company Description

Pumphouse Point is a unique adults-only retreat poised mysteriously on Lake St Clair and surrounded by century-old myrtle forests. Located approximately 2.5 hours from Hobart and Launceston the property consists of 18 rooms across two heritage industrial buildings gently transformed as an intimate retreat in the heart of World Heritage wilderness. It's a place to side-step daily life and connect with others in some of the most spectacular landscape on the planet.

**Job Description**:
We’re looking for people who share our passion for Tasmania’s remote, wild places - people who are committed to inspiring our guests and creating an unforgettable experience.
Our team take pride in keeping Pumphouse Point facilities clean and comfortable, so as to create a ‘home away from home’ for guests.
As a small wilderness retreat, you will have the opportunity to work across various areas of the business. You’ll be involved and rostered to perform hands on engagement in all aspects of Pumphouse Point day to day operations as follows:
RECEPTION
- A friendly face to welcome guests and offer them a complimentary drink by the fire upon arrival;
- Reservations and enquiries;
- Communicating guest needs to other departments; and
- Maintaining clean and orderly reception area.

HOUSEKEEPING
- Cleaning/servicing rooms and public areas;
- Maintaining clean and orderly storerooms/areas; and
- Maintaining par stock levels of linen, cleaning equipment and products for the rooms.

FOOD & BEVERAGE
- Setting up and managing the Highland Breakfast buffet, whilst engaging with guests;
- Maintain a clean and well-ordered kitchen, including stock control;
- Restock fridges in rooms and bars with food and beverage;
- Keep storage areas well stocked, clean and tidy;
- Setting up and hosting the Shared-Table Dinner, serving and mingling with guests;
- Baking and delivering fresh crusty bread to guest rooms upon request; and
- Sharing the story of the locally sourced food with guests.

**Qualifications**:
**You’ll bring to our team**:

- A reputation for providing excellent customer service, engaging in great conversations with our guests
- A vibrant attitude with the ability to work effectively as part of a busy team
- Good time management and an eye for detail
- An enthusiastic passion and pride in your work
- A current RSA accreditation
- Do Food Safely certificate of completion
- English speaking/communication skills so you can understand and follow directions A current drivers licence and car are essential living in a remote location

Additional Information
**Amazing benefits are yours**:
When you join our team you’ll have the opportunity to build on your current hospitality skills and knowledge working with an enthusiastic team passionate about what we do.

In addition you’ll also have access to:

- An array of generous benefits and discounts
- Reward and recognition for great contributions
- Vast career and learning and development opportunities
- Wellbeing programs and initiatives
- A unique relaxed lifestyle working on the doorstep of the best that Tasmania’s natural beauty has to offer
- Complimentary My NRMA membership
- Discounted staff accommodation and meals package

You’ll be part of a growing organisation that is committed to fostering a diverse and inclusive culture. Most importantly, you’ll live, work and play in a place like no other.

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