Outbound Agent

6 months ago


Melbourne, Australia Acquire BPO Full time

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come and work at a place where innovation and teamwork come together to support the most exciting missions in the world

Do you want to work for one of Australia’s most well-known national sales and marketing companies?

Acquire BPO is an award-winning global outsourcer providing contact center and back office services on behalf of our clients around the world. With 9,000+ employees servicing some of Australia’s and other Global brands, we are a trusted partner of choice for superior customer service.

We are looking for Outbound Consultants who have previous customer service or sales experience with strong communication & computer skills to assist

The Outbound Consultant‘s primary objective is to match the best product & service to our client's customers while providing excellence in customer service.

You will be using your service skills to demonstrate the value and benefit of our clients products and services while providing an excellent customer experience.

All successful applicants must complete a police check paid for by us prior to commencing with Acquire BPO.

Experience and Qualifications
- Demonstrated experience in a service environment
- High attention to detail
- Motivated to deliver and achieve Key Performance Indicator’s (KPI’s)
- Dedication to excellence in customer service in a high-pressure environment
- Able to navigate multiple systems and online tools
- Willingness to learn and maintain new skills
- Commitment to work on a fixed schedule from 10.00am to 6:00pm Monday to Friday
- Flexible and positive work approach and attitude

WHAT WE VALUE

We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values:

- Collaboration: Brilliant jerks can be brilliant elsewhere.
- Impact: Do, get it done, create impact.
- Passion: Be positive, bring passion and energy.
- Transparency: A transparent team can help each with other.

Join the A-Team and experience the A-Life

Join the A-Team and experience the A-Life



  • Melbourne, Australia Shore Solutions Full time

    We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Are you ready to join an exciting project dialing warm online enquires, working with awesome people within a fun and...


  • Melbourne, Australia TheirCare Full time

    Casual Opportunities Available - Shifts within 6:30am - 9pm (AEST). Flexible shift times to fit your schedule - Ongoing training and support + career progression TheirCare is looking to expand its customer service team and are now looking for an causal Customer Service Support agent to join the team at our headquarters based in Glen Iris. **About the...

  • Contact Centre Agent

    6 months ago


    Melbourne, Australia MSI Australia Full time

    A supportive team that is passionate about their work and values - Full training provided and further development opportunities available - Part time and Full time Positions available **_About us:_** We are an independent, non-profit organisation dedicated to ensuring sexual and reproductive health services are equally accessible to all people living in...

  • Contact Centre Agent

    6 months ago


    Melbourne, Australia MSI Australia Full time

    A supportive team that is passionate about their work and values - Full training provided and further development opportunities available - Casual and Fixed-Term positions available **_About us:_** Our Vision: Your body, Your choice, Your future We are Australia’s leading, specialised, non-profit advocate and provider of abortion and contraception...

  • Contact Centre Agent

    6 months ago


    Melbourne, Australia Marie Stopes Australia Full time

    About us:  Our Vision: Your body, Your choice, Your future We are Australia’s leading, specialised, non-profit advocate and provider of abortion and contraception services. We are a significant provider of clinical and support services across Australia. We are also an advocacy organisation, we work on policy and legislative change, we provide...

  • Customer Service Agent

    6 months ago


    Melbourne, Australia Probe CX Full time

    We are seeking enthusiastic and empathetic individuals who excel at customer service. You should be great communicators, able to build rapport quickly, and eager to help customers with their needs. You are detail-oriented, organized, and able to provide accurate information efficiently. A commitment to understanding and supporting customers, combined with...

  • Call Centre Agent

    3 months ago


    Melbourne, Australia Sunrise Tree Guest House Full time

    Job Overview: **Responsibilities**: - Answer incoming calls and respond to customer inquiries - Make outbound calls to potential customers - Provide information about products or services - Upsell products and services to increase revenue - Maintain customer records by updating account information - Conduct data entry tasks accurately **Requirements**: -...

  • Call Centre Agent

    3 months ago


    Melbourne, Australia Sunrise Tree Guest House Full time

    Job Overview: **Responsibilities**: - Answer incoming calls and respond to customer inquiries - Make outbound calls to potential customers - Provide information about products or services - Upsell products and services to increase revenue - Maintain customer records by updating account information - Conduct data entry tasks accurately **Requirements**: -...


  • Melbourne, Australia Probe CX Full time

    At Probe CX, expect to think differently, challenge the norm and find your purpose. We are seeking enthusiastic and empathetic individuals who excel at customer service. You should be great communicators, able to build rapport quickly, and eager to help customers with their needs. You are detail-oriented, organized, and able to provide accurate information...

  • Sales Team Leader

    5 months ago


    Melbourne, Australia Ethos360 Full time

    Opportunity to lead a team of high performing sales agents - Hybrid role with WFM flexibility - Great team environment and company culture **The Business**: You will be joining the team as a Sales Team Leader at one of Australia’s fastest growing energy comparison companies. Their mission is the help customers compare and find better energy plans in one...


  • Melbourne, Victoria, Australia Probe Operations Pty Ltd Full time

    We are seeking a highly skilled and empathetic individual to join our team as a Customer Service Agent. As a key member of our operations, you will be responsible for providing world-class service to our customers through inbound and outbound calls.Your primary objective will be to assist customers with stopping and reissuing reported lost or stolen cards,...


  • Melbourne, Australia Probe Operations Pty Ltd Full time

    At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better...


  • Melbourne, Victoria, Australia Sales Mate Group Full time

    About UsSales Mate is a sales, marketing and BPO specialist with over 20 years of experience across various industries. We have partnered with some of Australia's biggest names.Our brand is defined by our passion for the products we represent and our commitment to quality relationships with our people, partners, and customers.The OpportunityWe are seeking an...

  • Sales Manager

    8 months ago


    Melbourne, Australia RateMyAgent Full time

    **Company background** **The Role** - RateMyAgent is looking for an experienced Sales Manager to lead a team. **Responsibilities**: - Outbound phone calls to Real Estate Agents to sell our online subscription packages and digital market products - Participate in meetings and provide feedback on trends - Learn about new functionality as it is released to...


  • Melbourne, Victoria, Australia SS&C Bluedoor Pty Limited Full time

    About the Role:We are seeking a highly skilled and motivated Contact Centre Officer to join our team at SS&C Bluedoor Pty Limited. As a Contact Centre Officer, you will be responsible for providing exceptional customer service to our clients, answering and responding to general advice enquiries, and proactively capturing feedback and data obtained during...


  • Melbourne, Australia AsureQuality Full time

    AsureQuality Diagnostics is a Contract Manufacturer and Distributor of Veterinary and Medical Diagnostic kits and components. We ship product around the world. Our manufactured products comply with ISO 9001, ISO 13485, and APVMA standards. We partner with customers globally, serving commercial laboratories, government agencies and industry. As part of...


  • Melbourne, Australia AsureQuality Full time

    **The Opportunity**: AsureQuality Diagnostics is a Contract Manufacturer and Distributor of Veterinary and Medical Diagnostic kits and components. We ship product around the world. Our manufactured products comply with ISO 9001, ISO 13485, and APVMA standards. As we continue to grow, we are seeking a **Logistics and Warehousing Coordinator** to join our...

  • Customer Service Agent

    6 months ago


    Melbourne, Australia Probe CX Full time

    At Probe CX, expect to think differently, challenge the norm and find your purpose. **About the Role** Don't miss this chance to make a difference and excel in your career! **Key Details**: - Commencing: ASAP - Multiple part time (20 - 30 hours per week) positions available. - Work Hours: Monday to Friday - 6am to 12pm. Saturday to Sunday 7am to 10pm....


  • Melbourne, Victoria, Australia Sales Mate Group Full time

    About Us: At Sales Mate Group, we bring over 20 years of experience as a sales, marketing and BPO specialist. We have partnered with prominent names in Australia, leveraging our extensive knowledge to deliver exceptional services.Our core values are built around quality relationships and interactions. We love the products we represent, always having our...


  • Melbourne, Australia Probe CX Full time

    At Probe CX, expect to think differently, challenge the norm and find your purpose. You'll champion exceptional experiences for our utilities distribution clients, customers, and stakeholders on behalf of our client. Your work will span diverse disciplines, guaranteeing a seamless and stress-free experience for customers connecting to our natural gas...