Customer Services Officer

6 months ago

Hawthorn, Australia Belgravia Health & Leisure Group Pty Ltd Full time

**VIC, BK Gymnastics - Hawthorn 3122**
- Be part of something new and exciting
- Great workplace flexibility
- Opportunity to make a real difference to our community

This is a great opportunity for passionate and friendly individual who enjoys working in a child friendly environment.

**The Role**

Our Customer Service Officers are the heart of our business providing important services such as Reception, Merchandising and sales to our members and potential new members in accordance with our established operational routines and procedures. The primary responsibility of our Customer Service Officers is to deliver first class services to our customers ensuring it’s in line with our Mission, Vision and Values.

Key responsibility
- Provide excellent customer service to all customers, both in person and over the telephone
- Provide customers inquiring about memberships with information and have the knowledge to sell memberships when a person joins or renews
- Promote the centres services and programs to customers and accept customer bookings and enrolments
- Develop and maintain good working relations with customers
- Promote and exercise good public relations at all times
- Opening/closing of the centre in accordance with security and safety procedures.

Skills & Attributes
- Positive, friendly, helpful and energetic work style
- Computer literacy, familiarity with software packages and point of sale systems
- Experience in the leisure industry is desirable.
- Current First Aid Certificate (Workplace Level 2).
- Current CPR Certificate.
- Police Check
- Working with Children Check

This is a casual position with shifts available across the week.

**The Company**

Belgravia Kids facilities and programs will be tailored to the needs of the communities in which they are located and will include gymnastics facilities for ‘Learn to Move’ programs and swim centres for ‘Learn to Swim’ programs. They will focus particularly on programs for children aged between 1 and 12 years old but can be expanded to encompass a wide range of other activities, depending on the specific community needs.

The Gymnastics programs will provide the foundation of this physical literacy and, with a customised facility model and authentic gymnastics programs including KinderGym, GymFun, GymSkills and FreeG Kids, and Artistic gymnastics.

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.

  • Customer Service and Support Officer

    8 hours ago

    Hawthorn, Australia Scope (Aust) Full time

    **About Scope** Scope’s purpose is to create meaningful opportunities for people with disability to belong and thrive. We support people with physical, intellectual and multiple disabilities to achieve their goals. Scope is a registered provider under the NDIS and delivers a range of services including supported independent living, short term...

  • Customer Service and Support Officer

    9 hours ago

    Hawthorn, Australia Scope (Aust) Ltd Full time

    About Scope Scope’s purpose is to create meaningful opportunities for people with disability to belong and thrive. We support people with physical, intellectual and multiple disabilities to achieve their goals. Scope is a registered provider under the NDIS and delivers a range of services including supported independent living, short term accommodation...

  • Customer Accounting Officer

    5 months ago

    Hawthorn, Australia Scope (Aust) Full time

    **About Scope** Scope’s purpose is to create meaningful opportunities for people with disability to belong and thrive. We support people with physical, intellectual and multiple disabilities and developmental delays to achieve their goals Scope is a registered provider under the NDIS and delivers a range of services including supported independent living,...

  • Customer Service Ambassador

    3 days ago

    Hawthorn, South Australia VMCH Full time

    Job Title: Customer Service AmbassadorAn exciting opportunity to join our team as a Customer Service Ambassador at VMCH, supporting residents at St. Joseph's Mews retirement living apartments in Hawthorn.

  • Customer Support Officer

    5 months ago

    Hawthorn East, Australia Benetas Full time

    **Customer Support Officer (Reception and Administration)**: - **Gisborne**: - **Permanent, Part-time** **What you do matters** - Are you looking for a job that truly makes a difference in the lives of others? Join Macedon Ranges Health and be a part of our mission to help Victorians live their best lives. - We’re looking for a Customer Support Officer...

  • Customer Service Representative

    3 weeks ago

    Hawthorn, South Australia VMCH Full time

    **Job Summary**VMCH is seeking a Customer Service Representative to assist residents at St. Joseph's Mews retirement living apartments.The primary role of the representative is to provide exceptional customer service, coordinate maintenance requests, and assist with daily tasks.Responsibilities include:Ensuring common areas are presented in a neat and tidy...

  • Customer Service Ambassador

    1 week ago

    Hawthorn, South Australia VMCH Full time

    About the RoleVMCH is seeking a skilled Customer Service Ambassador to join our team at St. Joseph's Mews retirement living apartments in Hawthorn.The primary responsibility of this role is to provide exceptional customer service by coordinating maintenance requests, arranging pharmacy prescriptions, and attending to lifestyle and hospitality-related needs...

  • Customer Service Ambassador

    4 weeks ago

    Hawthorn, South Australia VMCH Full time

    About the RoleThe Concierge is a vital member of our team at VMCH, responsible for providing exceptional customer service to our residents. This role involves coordinating maintenance requests, arranging pharmacy prescriptions, and responding to medical needs.Key responsibilities include:Ensuring common areas are presented in a neat and tidy mannerAssisting...

  • Customer Service and Support Officer

    1 day ago

    Hawthorn, Australia Scope Full time

    About Scope Scope’s purpose is to create meaningful opportunities for people with disability to belong and thrive. We support people with physical, intellectual and multiple disabilities to achieve their goa

  • Customer Service Ambassador

    4 weeks ago

    Hawthorn, South Australia VMCH Full time

    About the RoleThe Concierge is responsible for providing exceptional customer service to residents at St. Joseph's Mews retirement living apartments. This includes coordinating maintenance requests, arranging pharmacy prescriptions, and responding to medical needs.Key ResponsibilitiesEnsure common areas are presented in a neat and tidy manner, reporting any...

  • Customer Service Ambassador

    4 weeks ago

    Hawthorn, South Australia VMCH Full time

    About the RoleThe Concierge is responsible for providing exceptional customer service to residents at St. Joseph's Mews retirement living apartments. This includes coordinating maintenance requests, arranging pharmacy prescriptions, and responding to medical needs.Key ResponsibilitiesEnsure common areas are presented in a neat and tidy manner, reporting any...

  • Finance Officer- Community Service Hawthorn

    2 months ago

    Hawthorn, Australia Access Health and Community Full time

    Max Term Part Time, 0.8 EFT flexible role, Feb 2025, Hybrid, Hawthorn - Thriving Not for Profit, salary packaging, flexibility & wellbeing support - Collaborative & highly supportive friendly team environment **About Us** Access Health and Community, with a 150-year legacy of compassionate care, is on a mission to build healthier lives together. Our team...

  • Customer Service

    5 months ago

    Hawthorn East, Australia O'Shea Plumbing Full time

    **Position: Customer Service Representative (CSR)** **Company**: Oshea Plumbing **Location**: Hawthorn East **About Us**: Oshea Plumbing has been a trusted name in the plumbing industry for over a 45 years, serving Melbourne with top-notch plumbing services. We pride ourselves on our commitment to customer satisfaction, quality workmanship, and...

  • Office Coordinator

    6 months ago

    Hawthorn, Australia Woods & Co Recruitment Full time

    Amazing salary package available up to $70,000 + super - Brand new office located in the heart of Hawthorn - Be part of a small tight knit team! **Woods & Co** have partnered with a well established Property Developer, located in the heart of Hawthorn. We are on the hunt for a passionate, well-rounded office coordinator who is interested in working in the...

  • Customer Service Ambassador

    3 weeks ago

    Hawthorn, South Australia VMCH Full time

    About the role:The Concierge is responsible for assisting residents by coordinating maintenance requests, arranging pharmacy prescription collections, ordering taxis, and responding to medical needs and lifestyle-related requests.Key responsibilities:Present common areas in a neat and tidy manner, reporting any requirements for repairs, maintenance, and...

  • Receptionist and Student Services Officer

    3 months ago

    Hawthorn East, Australia The Cairnmillar Institute Full time

    **Receptionist and Student Services Officer** - **Multiple roles available**: - **Location: Hawthorn East**: - **Full-time or part time option considered** **Change Lives with a Career in #BetterMentalHealth** We are seeking experienced Receptionist and Student Services Officers to join our supportive and community-focused workplace. To be successful in...

  • Customer Service Champions at Roll'd Hawthorn

    5 months ago

    Hawthorn, Australia Roll'd Full time

    **Join the Roll'd Family as a Team Member: Customer Service Champion** Are you passionate about delivering exceptional customer experiences with a sprinkle of interest in food handling? Roll'd Vietnamese invites YOU to join our Hawthorn team as a Team Member: Customer Service Champion! **Why Roll'd?** At Roll'd, we believe that food is a universal...

  • Front Office Receptionist

    1 day ago

    Hawthorn, Australia Corporate Living Accommodation Hawthorn Full time

    **Join our Team!** **Front Office Receptionist** **CLA Hawthorn** Are you customer service-oriented with a passion for creating exceptional guest experiences? Corporate Living Accommodation Hawthorn is seeking a talented Front Office Receptionist to be the welcoming face of our brand. Our extended stay and corporate travelers keep us busy! This...

  • Customer Service and Support Operations Professional

    16 hours ago

    Hawthorn, South Australia Scope Full time

    About ScopeScope's mission is to empower individuals with disabilities, creating opportunities for them to belong and thrive in their communities.Our ApproachWe provide tailored support to help people with physical, intellectual, and multiple disabilities achieve their goals and live independently.Key ResponsibilitiesTo deliver exceptional customer service...

  • Area Service Manager

    6 months ago

    Hawthorn, Australia GE HEALTHCARE Full time

    **Job Description Summary**: Area Service Manager leads a team of engineers managing the maintenance and repair of medical equipment. The role involves optimizing resources for integrated service delivery and customer experience within their allocated areas. In doing this the Area Service Manager will foster collaboration between sales, technical, support,...