Customer Service Ambassador

1 month ago


Hawthorn, South Australia VMCH Full time

About the Role

The Concierge is responsible for providing exceptional customer service to residents at St. Joseph's Mews retirement living apartments. This includes coordinating maintenance requests, arranging pharmacy prescriptions, and responding to medical needs.

Key Responsibilities

  • Ensure common areas are presented in a neat and tidy manner, reporting any requirements for repairs, maintenance, and/or special cleaning.
  • Assist at in-house events and functions.
  • Attend to various administrative tasks.

Requirements

  • Experience in a customer service, concierge, or reception role, preferably within a hospitality setting.
  • A positive attitude, friendly personality, and excellent communication skills.
  • Responsible Serving of Alcohol (RSA) Certificate.
  • First Aid Level 2 Certificate.

About VMCH

VMCH is a for-purpose organisation that provides a range of services to support older people and their families. We are committed to delivering high-quality care and services that make a positive difference in people's lives.

What We Offer

  • A competitive salary, with salary packaging benefits that can increase your take-home pay.
  • A flexible and family-friendly work culture, with wellbeing initiatives and paid parental leave.
  • Employee and family assistance program, including employee, manager, career, conflict, nutrition, and lifestyle assistance.
  • Discounted private health insurance and discounted school holiday care support.
  • A chance to make a positive difference in the lives of older people and the community.
  • A rewarding and supportive work environment, with opportunities for professional development and career progression.


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