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Administrative Officer

5 months ago

Melbourne, Australia Western Health Full time

Location: Melbourne | Western Metropolitan

Job type: Full time

Organisation: Western Health

**Salary**: Salary not specified

Occupation: Administration/Secretarial, Projects

Reference: 50983

The Administrative Officer - Best Care Governance and Support will work collaboratively with the Divisional Administrative Team and the Divisional Personal Assistant - Administrative Team Lead to provide administrative support for the Best Care Operations portfolio of the Best Care Governance and Support Division.

Administrative support includes but is not limited to: Patient Safety Administration, Patient Feedback Administration, Improvement activities, Quality Systems Management, Governance, Transition and Committee secretariat support.

**To be Successful in this Role you**
- Will provide high level administrative support in any of the following areas:

- Patient Safety Administration - supporting coordination of serious adverse event review, assisting with compliance reporting and facilitating timely review
- Patient Feedback Administration - supporting administration of feedback workflows, including required activity to support feedback response
- Quality Systems - supporting governance processes for the development and review of WH policies, procedures and guidelines (PPGs), Riskman (clinical incident and feedback system) and improvement
- Governance, Committee & Transition - supporting the secretariat functions of Committees aligned with the roles of Division staff, supporting services transiting to Western Health, assisting with accreditation tasks
- Will support general administrative functions, including correspondence, filing, diary management, meeting/committee coordination and secretariat of the Division

**About Us**

Our workforce of over 11,000 employees are driven by our values of ‘Compassion, Accountability, Respect, Excellence and Safety’ (CARES). We value our people and provide them the opportunity to grow and develop. Our teams are friendly and supportive, ensuring we deliver a safe, person-centred and connected patient experience.

Western Health is in a period of rapid growth. Our services comprise of four acute public hospitals: Footscray Hospital, Sunshine Hospital (including Joan Kirner Women's and Children's), Williamstown Hospital and Bacchus Marsh & Melton Hospital. We also operate Sunbury Day Hospital, Hazeldean, Grant Lodge Residential Aged Care, as well as community health centres in Melton, Caroline Springs and Bacchus Marsh and a range of community-based services. We care for a diverse community of more than 1 million people with complex care needs ranging from Neonates to Geriatrics.

Our employees enjoy a wide range of benefits such as:

- Professional development support
- Career advancement opportunities
- Salary packaging including novated vehicle leasing
- Work-life balance

Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.