Customer Category Manager

4 weeks ago

Sydney, Australia Kimberly-Clark Full time

**Your Job**:
You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands.

Due to internal movement, we have an excellent opportunity available for a **Customer Category Manager** to join our organisation as an integral member of the KC Category and Grocery team within the Sales function. In this role, you will make a strong contribution to a high performing Category & Grocery teams and culture within KC and play a pivotal role in leading the business to build category growth with key retail partners where they will act with exclusivity and a high degree of confidentiality.

Being the expert on Category growth for the retailer with a 1-3-year horizon that connects insights from relevant sources with the strategic ambitions of the retailer. Key to your performance will be category growth and use a deep Category understanding to build world class relationships with retailers. This must be centred around partnerships focused on a category agenda that keeps the shopper at the heart of all category decisions.

**In this role, you will also**:

- Lead the execution of the 12 months Category Plan, grounded in insights, and validated by Retailer, by building expertise in how the retailer works on category development whilst educating KCA on the best way to dovetail our plans into the category objectives. This will come through a clear articulation of the category growth drivers that underpin the plan.
- Forge strong Retailer partnerships from a Category perspective so KCA is seen as a thought leader in this key space. Support the development of the Category Review story and key Customer engagement meetings.
- Work with the category and customer teams to help present key NPI that fit within the context of what the Retailer is trying to achieve with their category vision and contribute to the achievement of KCA’s Annual Operating Plan, by executing the Y1 category plan with the Customer & Marketing Teams.
- Be the category expert to the retailer via insights and objectivity and engaging with the retailers on the category plan and tailoring it to the retailer’s specific strategic requirements.
- You will develop a deeper level of trust and partnership with our key retailers and be able to shape and inform KCAs category and brand plans.
- Within this, a key work stream is to lead retailer category reviews, linking back to the core category drivers and action plan.

In your role, you’ll help us deliver better care for billions of people around the world. It starts with YOU.

**About Us**:
People have looked to **Kimberly-Clark** brands for more than 150 years and today we're proud to help over a billion people around the world cope, laugh, love and live every day. From the best nappies and baby wipes to the softest tissues, to the best supplies for business, we are constantly searching for new ways to make life better for our consumers, our customers and our planet.

Our leading consumer brands like the Kleenex, Huggies, VIVA, U by Kotex, Poise, Depend brands improve the lives of people around the world.
- Kimberly-Clark proudly leads the way in providing better care for a better world. _

**Led by Purpose. Driven by You.**

**About You**:
To be successful in the role, you will have at least 3 years business experience in marketing, customer, or category management, ideally to have worked in 2 of those fields, preferably in a customer facing capacity.

Proven analytical skills with ability to extract data detail but can also zoom out of the detail to assess the big picture. Quantum and IRI data experience will be highly advantages to support this requirement.

You have demonstrated experience in managing multiple stakeholders cross functionally, and are able to articulate and identify business priorities, drivers, risks, and opportunities.

You are customer focused; as we put the customer at the heart in everything that we do, you will possess the ability to build trusting and collaborative relationships quickly, as well as highly developed influencing and negotiation skills. Tertiary qualifications in business highly regarded.

You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

**What’s on offer**:
Our Kimberly-Clark employees receive a competitive salary and incentives as well as access to a fantastic range of benefits including superannuation, c

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