Education Support Officer

1 month ago

Wollongong, Australia TAFE NSW Full time

**TAFE NSW Life-Changing Careers**

**Education Support Officer - Commercial Cookery/ Bakery**

**Wollongong**

**Permanent Full-time**

**$89,741.28 package includes salary ($79,420.00), employer's contribution to superannuation and annual leave loading**

At TAFE NSW, we are dedicated to life-changing impact.

That’s why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow.

Life-changing impact starts with an incredible team that sees their career as an opportunity to transform someone’s world. Whether that’s inspiring students, supporting each other, or helping our communities and industries flourish.

We live by TAFE NSW values: Customer Focus, Integrity, Collaboration, and Excellence. They define who we are, how we work and inspire our performance.

**We invest in our people**

At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work.

We provide you with tools and ongoing training and professional development, health and wellbeing programs, and depending on your role, a 35 hour working week with a variety of flexible working options.

**About the role**

As an Education Support Officer, your primary responsibility is to work within the classroom environment, supporting learners and enhancing the student learning experience. Your focus is on ensuring positive student outcomes by providing tailored assistance to a diverse range of students.

While you won’t need a teaching qualification, your passion for education and commitment to supporting TAFE NSW students are essential. Your role centres around creating a conducive learning environment and assisting both students and teachers in achieving their educational goals.

An eligibility list may be created from this recruitment for Wollongong and other TAFE NSW campuses within the South region.

**About You**

You are an enthusiastic and dedicated individual who excels at helping and empowering others to reach their full potential. With up-to-date expertise in Commercial Cookery or Bakery, you will demonstrate experience in building strong relationships and delivering outstanding customer service to a diverse range of people. Your exceptional communication and time management abilities shine even in demanding work environments.

To be considered for this role you need to meet the following essential requirements:

- Hold a Certificate III in Commercial Cookery or Bakery.
- Ability to understand the content of the learning materials and the processes used in the discipline.
- High-level interpersonal and communication skills, including the ability to be proactive and show initiative and ability to explain ideas in a clear and concise manner.
- Commitment and ability to support learning in an adult environment and a demonstrated ability to motivate and encourage students.
- Ability to establish effective working relationships with people from a diverse range of backgrounds and to provide quality customer service as part of a broader team.
- Skills in the use of relevant information and communication technologies.

Highly regarded
- Hold a Food Safety Supervisor (FSS) certificate.
- Certificate IV in Training and Assessment (TAE40116) or equivalent (highly desirable)

To find out more about the role, click to view the Position Description.

**Our commitment to Diversity, Equality, and Inclusion**

We are committed to creating a culturally safe and accessible workplace where dignity, trust, respect, and the promotion of diversity and inclusion are valued, so you can safely bring your whole self to work and connect with your community through our many diverse employee networks.

If you require an adjustment in the recruitment process, please contact our Talent Acquisition Advisor listed below.

**Applications close 11.55pm AEDT Monday 4th November**
- Your current resume
- Certified copies of your qualifications

**Targeted Question**:As an Education Support Officer, you will be required to provide technical support to students to enable them to access their learning resources and collaborate and communicate with the teaching team. Please describe how your skills would enable you to achieve positive outcomes with students and your colleagues in the areas outlined.

This is a child-related position. A Working with Children Check is a prerequisite for anyone in child-related work. It involves a national criminal history check and review of findings of workplace misconduct.

To be eligible for positions at TAFE NSW, you need to be an Australian Citizen or Permanent Resident of Australia or a New Zealand citizen with a current New Zealand passport.

An eligibility list, valid for 18 months, may be created for this position, and position(s) of the same classification that subsequently becomes vacant, may be filled via this recruitment.

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