Medical Receptionist

2 weeks ago

Melbourne Eastern Suburbs, Australia Doctors Secretarial Agency Full time

**JOB ID: 1269**:

- **MEDICAL RECEPTIONIST**:

- **BOUTIQUE **ORTHOPAEDIC PRACTICE, EAST MELBOURNE**:

- **PERMANENT PART-TIME**:

- **PARKING PROVIDED**

Do you like to make a difference in people’s lives? Have you got the perfect blend between having great patient care and amazing attention to detail? We would love to hear from you

Rare opportunity for an experienced Medical Receptionist to move from GP to specialist rooms. We have a great opportunity for an experienced Medical Receptionist who prides themselves on their patient care skillset. If you would like to upskill, this is your time to shine You will work for a leading orthopaedic surgeon and his team in East Melbourne. Bring your positive attitude, empathy, and eagerness to learn within a very supportive team.

The successful applicant will be comfortable with the day-to-day requirements of a busy specialist practice and pride themselves in their attention to detail and patient care.

**Responsibilities include but are not limited to**:

- Welcoming patients into the practice in a friendly, empathetic, and efficient manner
- Answering phones in a professional and courteous manner
- Meet and greet patients, assist to manage a consulting session along with managing patient appointments
- Preparing for on and offsite consulting sessions including filing documents
- Processing patient payments and Medicare claims; issuing receipts
- Liaising with patients, anaesthetists, hospitals, pathology, radiology, maintenance personnel
- Ability to work independently with initiative and love being part of a team
- Performing general admin duties such as scanning, faxing, mail sorting, filing, and follow-up patient enquiries
- Experience in working well under pressure and multi-tasking in a busy environment
- Obtaining results and maintaining patient records
- Supporting and assisting the Surgeon and fellow administrative staff in a range of administration and ad-hoc tasks.
- Use of Genie software on Apple Mac
- Availability to cover leave (with notice)

**Essential Criteria**
- Excellent communication skills, both verbal and written.
- Able to work autonomously and part of a delightful small team
- Highly organised, proactive, high standard of accuracy and attention to detail
- IT savvy (Use of Genie - happy to train)

**Hours and days**:
Part-time - 1 full day and 2 half days per week. If this sounds like you, and you have the skills/experience required, we’d love to hear from you.

It is a Victorian Government requirement that you are fully vaccinated against COVID-19 and you will be asked for your vaccination certificate during the recruitment process together with documents to support full working rights in Australia.
- **Doctors Secretarial Agency

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