Account Executive, Customer Growth

2 weeks ago


Sydney, Australia Klaviyo Full time

Joining our Customer Growth sales team you'll be responsible for selling our SMS product to our existing APAC client install base. Tag teaming with you to ensure you win customers over is the Customer Success, SMS Ops, and Deliverability & Compliance teams.

You'll be someone who has a strong entrepreneurial spirit, be customer obsessed, and can work autonomously with a positive and enthusiastic attitude. Be highly results-oriented and possess a 'builder mentality' as you'll also be highly influential in process improvements and implementing best practices as we grow and expand.

**How you'll make a difference**:

- Partner with Customer Success Managers to effectively target your assigned customer segment/ territory and create new SMS opportunities
- Collaborate with Partner Managers and Agency Partners to identify Channel sales opportunities and team them on how to effectively sell SMS to their clients
- Self-prospect and advise existing Klaviyo customers on the value of SMS and why Klaviyo SMS is the best choice for their business
- Participate in regular workshops, lunch and learns, and in-market networking events to educate your partner and customers on how to best leverage SMS to drive revenue and create long-lasting relationships
- Provide feedback to our Product Team that impacts the product roadmap and what we build for our customers
- Have a massive impact on revenue targets for 2023 and beyond

**Who You Are**:

- 4+ years experience carrying a revenue quota as an Account Executive/ Account Manager/ Account Director/ Customer Success Manager (commercially orientated)
- Experience working in a high-velocity and high-volume sales environment, often times with multiple stakeholders
- Enjoy/ want to be in an expansion/ growth focused role that is selling to existing/ warm accounts
- Strong growth mindset and continually seek improvement and are rigorous in your pursuit of it
- Are encouraging of your team, thoughtful, engaging, and energetic
- Highly adept at influencing and relationship building
- Fluent English (written & verbal). Additional business-fluent Japanese/Chinese a bonus+
- Eligibility to work in Australia without any restrictions

**Nice to haves**:

- Familiarity with or have sold SMS solutions

**Base Pay Range in Local Currency**:

- $100,000—$100,000 AUD

**Get to Know Klaviyo**

We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.
- You can find our Job Applicant Privacy Notice _here_._



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