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Regional Manager

5 months ago


Brisbane, Australia Office of the Public Guardian Full time

Key responsibilities
- Lead and manage a multi-disciplinary team and provide direction on the appropriate management of workloads to ensure a timely and responsive service to clients and other key stakeholders.
- Liaise with the Queensland Civil and Administrative Tribunal (QCAT) and monitor the timely provision of written submissions and reports within the legislative framework of the Public Guardian Act 2014, Powers of Attorney Act 1998, Guardianship and Administration Act 2000 and the Disability Services Act 2006 on matters relating to clients of the Office of the Public Guardian.
- Manage a team of Guardians who exercise the statutory role of the Public Guardian (where delegated).
- Lead and implement the delivery of effective processes designed to monitor and report on guardianship matters.
- Provide strategic analysis and advice on complex issues on the Public Guardian, Deputy Public Guardians and the senior management team to improve the operational performance of the Office of the Public Guardian.
- Identify opportunities for business improvements and ensure best practice in the delivery of integrated, proactive and responsive services to vulnerable people.
- Manage human, financial and physical resources ensuring effective governance, a culture of client services and the achievement of results required.
- Consult, liaise and negotiate with relevant government departments and non-government agencies regarding effective strategies to improve the quality-of-service delivery to clients.

Applications to remain current for 12 monthsThis work is licensed under a Creative Commons Attribution 3.0 Australia License.