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Administration Support Officer

4 weeks ago

Armadale, Australia Senses Australia Full time

**Administration Support Officer**

**Perth, Burswood**

SensesWA is growing. Join us.

SensesWA is now recruiting for
**Administration Support Officer** to join our Perth Metro team based at Burswood. This is a client-facing and office-based role providing support to our Perth Metro Therapy team in delivering therapy programs and resources.

SensesWA is a leading not-for-profit organisation that has been providing disability support services to people of all ages throughout Western Australia for over 127 years. SensesWA endeavours to support and empower people living with disability to achieve their potential and do the things they love, which is why the number of individuals choosing SensesWA as their service provider is growing every day

**About the Role**:
This is a Permanent Part
- Time role (32 hours per week), **Can split the role between 2 positions, with 15.2 hours per week, reporting to the Clinical Services Managers (CSM). The role involves
- Monitor, manage, create, and coordinate essential therapy documents to meet all NDIS requirements of compliance, record keeping and communication.
- Delivery of Allied Health Professional Therapy Programs and resources to support with continuity of services and client goal outcomes overseen by SensesWA Allied Health Professions.
- Manage required hub resources.
- Develop, facilitate and maintain effective, collaborative relationships and networks with internal and external stakeholders.

**Essential Criteria**:

- Demonstrated past success in customer service skills including the ability to establish and maintain positive relationships with customers; determine and address customer requirements; and deal effectively with challenging scenarios.
- Evidence of highly developed interpersonal skills including excellent written and verbal communication skills, negotiation skills and teamwork.
- Demonstrated skill and ability in time management, and in organisational and problem
- solving skills.
- Demonstrated working knowledge and high-level proficiency in the use of a range of information technology and systems (including Microsoft Office).

**Desirable Criteria**:

- Previous experience working in health, community, or disability sector.
- Previous experience in successful use of a Client Management System.

**Why work for SensesWA?**
- Healthy work life balance, including wellness leave and purchase leave options.
- Competitive remuneration including salary packaging.
- Opportunities for learning and development and supported study leave.
- Working within a dedicated and supportive team.
- Helping to improve to lives of the people you are supporting.

**How to Apply**:
1) a brief cover letter outlining why you are applying, including a brief address to the Selection Criteria (which should be no more than three pages in total);

2) a current resume or CV.

**Applications Close: Monday 22 May 2023.**

SensesWA is an Equal Opportunity Employer.

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