Consultant, Nbc Designer

3 weeks ago

Melbourne, Australia NAB - National Australia Bank Full time

**Work type**: Permanent Full time
**Location**: NSW- Sydney CBD, VIC- Melbourne CBD
- **Opportunity to build and progress your career**:

- **Use your passion and expertise to drive positive outcomes for our customers**:

- **Make your impact in a highly engaged team**

**About the role**:
In this role you will work to translate business ideas and concepts into always-on, multi-channel Next Best Conversations (NBCs) with customers. You will do this by taking into account even-based triggers and propensity of customers and work to configure new offers, propositions, and treatments in Pega Customer Decision Hub (Customer Brain).

You will utilise your experience with data-driven marketing and business analysis skills to work with non-technical business stakeholders to understand their needs, problems and opportunities and build actions for these.

This is an exciting opportunity within a highly visible, growing team and function at Nab. You will have the opportunity to work with cutting edge technology (Pega CDH 8.8) and help shape the landscape of customer decisioning at Nab. Your work in this role will directly impact the success of Nab bankers and their ability to help our customers

**Key Accountabilities**:

- Translate business ideas and concepts into Next Best Conversations (NBCs)
- Configure new offers, propositions, and treatments, in Pega Customer Decision Hub
- Supports ongoing portfolio and customer management to optimise contact strategies
- Conducts descriptive analytics to inform the design and optimisation of NBC’s
- Help business stakeholders project the potential value associated with a portfolio of NBC’s through analytic techniques, then track, evaluate and optimise
- Deliver quality outcomes that balance effective risk management with speed to market

**Skills and Experience Required**:
Experience
- 3+ years experience as a data/business analyst in complex business settings, ideally financial services
- Pega Customer Decision Hub expertise **highly valued**:

- Knowledge of and experience using SQL preferred

Essential capabilities
- Strong analytical capability, with close attention to detail
- Understanding of marketing functions and campaign lifecycle
- Team player and proven ability to collaborate and achieve effective outcomes
- Proactive approach to problem-solving
- Campaign and data management experience

**Is this role for you?**
- If you are a great Data Analyst with exceptional business problem solving skills and ability to communicate with non-technical stakeholders, then this may be a great role for you.
- If you are a banker with data analysis experience and skills this could be a great step up for you.
- If you are a commercially-minded, data-driven business analyst, this role might be a good fit for you.
- If you are a technical data driven marketer, this role might be a good fit for you

**Join NAB**

If you think this role is the right fit for you, we invite you to apply. Let’s explore who you are and what drives you.

  • Consultant Nbc Designer

    1 month ago

    Melbourne, Australia National Australia Bank Full time

    **Consultant NBC Designer** **Job no**: 791257 **Business unit**: Group Chief Operating Officer **Primary position location**: 395 Bourke St, Melbourne, VIC **Work type**: Permanent Full time **Region**: VIC- Melbourne CBD - **Make a genuine difference through the work you do**: - **Bring your ideas, ambitions, and passions both in and outside of...

  • Consultant Nbc Designer

    2 weeks ago

    Melbourne, Victoria, Australia National Australia Bank Full time

    Consultant NBC DesignerJob no: 791257Business unit: Group Chief Operating OfficerPrimary position location: 395 Bourke St, Melbourne, VICWork type: Permanent Full timeRegion: VIC- Melbourne CBD- Make a genuine difference through the work you do:Bring your ideas, ambitions, and passions both in and outside of work:- 9 month fixed term contract opportunityIt's...

  • Consultant Nbc Designer

    2 weeks ago

    Melbourne, Australia National Australia Bank Full time

    Consul an NBC Designer **Job no**: 791257 **Business uni**: Group Chief Opera ing Officer **Primary posi ion loca ion**: 395 Bourke S, Melbourne, VIC **Work ype**: Permanen Full ime **Region**: VIC- Melbourne CBD - Make a genuine difference hrough he work you do - Bring your ideas, ambi ions, and passions bo h in and ou side of work - 9 mon h fixed erm...

  • Consultant Nbc Designer

    2 weeks ago

    Melbourne, Victoria, Australia National Australia Bank Full time

    Consul an NBC DesignerJob no: 791257Business uni: Group Chief Opera ing OfficerPrimary posi ion loca ion: 395 Bourke S, Melbourne, VICWork ype: Permanen Full imeRegion: VIC- Melbourne CBD Make a genuine difference hrough he work you do Bring your ideas, ambi ions, and passions bo h in and ou side of work 9 mon h fixed erm con rac oppor uni yI 's more han a...

  • Pega Analyst

    3 weeks ago

    Melbourne, Australia NAB - National Australia Bank Full time

    **Work type**: Fixed term Full time **Pay Level**: Group 3 **Talent Acquisition Contact**: Kate Elliott **View Role purpose statement** - **Make a genuine difference through the work you do**: - **Bring your ideas, ambitions, and passions both in and outside of work**: - **Bring your experience in Pega and Marketing/Data/Campaign Analysis** **It’s more...

  • Consultant Product Owner

    1 week ago

    Melbourne, Australia National Australia Bank Full time

    Consultant Product Owner **Consultant Product Owner** **Job no**: 793031 **Business unit**: Group Chief Operating Officer **Primary position location**: 395 Bourke St, Melbourne, VIC **Work type**: Permanent Full time **Region**: Remote: Work Anywhere - **Use your expertise to drive positive outcomes for our customers.**: - **You'll be supported to...

  • Consultant Product Owner

    3 weeks ago

    Melbourne, Australia National Australia Bank Full time

    **Consultant Product Owner** **Job no**: 793031 **Business unit**: Group Chief Operating Officer **Primary position location**: 395 Bourke St, Melbourne, VIC **Work type**: Permanent Full time **Region**: Remote: Work Anywhere - **Use your expertise to drive positive outcomes for our customers.**: - **You'll be supported to manage your career, work and...

  • Consultant Product Owner

    4 weeks ago

    Melbourne, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time **Region**: Remote: Work Anywhere - **Use your expertise to drive positive outcomes for our customers.**: - **You’ll be supported to manage your career, work and life.**: - **Work in a collaborative and inclusive team environment** **It’s more than a career at NAB. It’s about more opportunity, more moments to make...

  • Pega Analyst

    3 weeks ago

    Melbourne, Australia National Australia Bank Full time

    Pega Analyst **Pega Analyst** **Job no**: 793811 **Business unit**: Group Chief Operating Officer **Primary position location**: 395 Bourke St, Melbourne, VIC **Work type**: Fixed term Full time **Pay Level**: Group 3 **Talent Acquisition Contact**: Kate Elliott - **Make a genuine difference through the work you do**: - **Bring your ideas, ambitions,...

  • Consultant Product Owner

    2 weeks ago

    Melbourne, Victoria, Australia National Australia Bank Full time

    Consultant Product OwnerConsultant Product OwnerJob no: 793031Business unit: Group Chief Operating OfficerPrimary position location: 395 Bourke St, Melbourne, VICWork type: Permanent Full timeRegion:Remote: Work Anywhere- Use your expertise to drive positive outcomes for our customers:- You'll be supported to manage your career, work and life:- Work in a...

  • Consultant Product Owner

    2 weeks ago

    Melbourne, Victoria, Australia National Australia Bank Full time

    Consultant Product OwnerJob no: 793031Business unit: Group Chief Operating OfficerPrimary position location: 395 Bourke St, Melbourne, VICWork type: Permanent Full timeRegion:Remote: Work Anywhere- Use your expertise to drive positive outcomes for our customers:- You'll be supported to manage your career, work and life:- Work in a collaborative and inclusive...

  • Pega Analyst

    2 weeks ago

    Melbourne, Victoria, Australia National Australia Bank Full time

    Pega AnalystPega AnalystJob no: 793811Business unit: Group Chief Operating OfficerPrimary position location: 395 Bourke St, Melbourne, VICWork type: Fixed term Full timePay Level: Group 3Talent Acquisition Contact: Kate Elliott- Make a genuine difference through the work you do:Bring your ideas, ambitions, and passions both in and outside of work:- Bring...

  • Next Best Conversation Specialist

    3 weeks ago

    Melbourne, Australia Salt Recruitment Full time

    **9 month fixed term opportunity** **Role Overview**: We are seeking a highly skilled NBC Specialist to join our team, focusing on revolutionizing our approach to customer conversations. This role is pivotal in guiding marketers and business stakeholders through the intricacies of NBC strategy, utilizing data-driven insights and leveraging the power of Pega...

  • Design Consultant

    3 weeks ago

    Melbourne, Australia King Living Full time

    Established Australian designer and manufacturer of furniture - Collaborative and inclusive working environment - Global business with growth opportunities Since 1977, **King Living** has pioneered quality Australian design, continually pushing the boundaries of what furniture can achieve. Designed to adapt to our changing lives and last for generations,...

  • Design Consultant

    4 weeks ago

    Melbourne, Australia King Living Full time

    Established Australian designer and manufacturer of furniture - Collaborative and inclusive working environment - Global business with growth opportunities Since 1977, **King Living** has pioneered quality Australian design, continually pushing the boundaries of what furniture can achieve. Designed to adapt to our changing lives and last for generations,...

  • Senior Personalisation Business Analyst

    4 weeks ago

    Melbourne, Australia Suncorp Group Full time

    The role operates as a part of a Digital Bank Personalisation & Experimentation team within a cross functional group of passionate data driven teams. We are collectively responsible for uplifting and leading the delivery of the Bank’s customer personalisation strategy to create highly relevant digital experiences for existing and new customers. This...

  • Senior Personalisation Business Analyst

    2 weeks ago

    Melbourne, Victoria, Australia Suncorp Group Full time

    The role operates as a part of a Digital Bank Personalisation & Experimentation team within a cross functional group of passionate data driven teams. We are collectively responsible for uplifting and leading the delivery of the Bank's customer personalisation strategy to create highly relevant digital experiences for existing and new customers. This is a...

  • Sales & Design Consultant

    1 week ago

    Melbourne, Australia Bespoke Career Management Full time

    **Salary**:A$90000-100,000 per annum - ** Job type**:Permanent - ** Location**:Melbourne - ** Sector**:Business Support - ** Job Ref**:65345 **About this role**: A high-end Design and Building Company that specializes in modular homes and commercial buildings that are innovative, sustainable and beautiful is looking for a client-facing Sales & Design...

  • Design Consultant

    2 weeks ago

    Melbourne, Victoria, Australia Metricon Full time

    Love Where You WorkMetricon Homes, Australia's largest home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award winning living solutions for Australian families.Work within our beautiful Studio M in Mount Waverley Head Office as our Design Consultant, Tuesday to Saturday - 8.30am - 5pm...

  • Sales & Design Consultant

    4 weeks ago

    Melbourne, Australia Vendito Consulting Full time

    Sector- Architecture & Design - Job type- Full Time - Contact- 0481 613 268- Location- Melbourne - Salary- 85k/year - 150k/year - Reference Job Title: Sales & Design Consultant Company: Leading retailer of luxury Italian kitchens, wardrobes, and loose furniture Location: Melbourne, Richmond Showroom Position Type: Full-time $85k - $100k + Super +...