Consultant Product Owner

6 months ago

Melbourne, Australia NAB - National Australia Bank Full time

**Work type**: Permanent Full time
**Region**: Remote: Work Anywhere
- **Use your expertise to drive positive outcomes for our customers.**:

- **You’ll be supported to manage your career, work and life.**:

- **Work in a collaborative and inclusive team environment**

**It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference and more focus on you.**

Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth to us, you’ll be recognised and rewarded for your contribution in return. You’ll have our support to excel for our customers, deliver positive change for our communities and grow your career.

It’s a good time to see what more you can find at NAB as Consultant - Product Owner

**The Role**
- The Consultant - Product Owner (Digital Domain Performance & Next Best Conversations) role will be responsible for:

- Leading, owning and delivering the Digital Domain backlog of data, analytics and reporting initiatives
- Working with the Data & Analytics squad to develop, deliver, size and prioritise the Digital Domain Performance backlog using Agile frameworks / concepts.
- Leading, owning and delivering Next Best Conversations (NBCs) backlog for the Business Bank
- Working with the Marketing and Data squads to develop, deliver, size and prioritise the NBCs backlog using Agile frameworks / concepts.
- Sizing up and working with the relevant teams to calculate benefits from delivered NBCs and seeking endorsement from relevant stakeholders.
- The Consultant - Product Owner (Digital Domain Performance & Next Best Conversations) role will be a familiar in data / analytics, specifically digital and marketing.

**Key Accountabilities**:

- Deliver data, analytics and reporting initiatives to positively impact Digital Domain’s success metrics (e.g. digital sales, NPS)
- Deliver digital and marketing-related initiatives into a large and complex environment that demonstrates a positive uplift to customer and financial outcomes.
- Work closely and collaboratively with stakeholders to understand (1) Digital data, reporting and analytics requirements and (2) identify the effective NBCs to deliver that supports Business Bank’s strategy.
- Keep up to date with industry best practice, customer research and competitor activity.

**What you will bring**:

- 4+ years in delivering initiatives into a complex and large landscape and multiple stakeholders / teams.
- Solid understanding of a variety of data sets (e.g. web, customer, sales)
- Strong communication and presentation skills to all levels of management
- Strong experience articulating business strategy to achieve intended outcomes including shareholder, customer, and employee value.
- Track record of operating effectively and delivering consistent results in a large complex business
- Financial Services experience desirable
- Strong business and commercial acumen, analytical and data driven.

**Make a difference through your work.**

At NAB, we work together to deliver exceptional outcomes that exceed our customers’ expectations. We are an ASX listed organisation that has been serving Australian communities for more than 160 years. We are investing in positive change and our work changes the future of banking. Our colleagues have an impact far beyond work, and you will be part of a team that is helping to solve some of society’s biggest challenges.

**A diverse and inclusive workplace works better for everyone.**

At NAB, we are intent on building a culture we can all be proud of. One based on trust and respect. An uplifting environment where every single one of us feels appreciated and empowered to be our true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It is a huge part of what makes NAB such a special place to be.

**More focus on you**

We are committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities. To learn more, visit the Benefits of Working at NAB page on our website.

**Join NAB**

Please note unsolicited CVs from agencies will not be accepted.

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