Aps5 Internal Review Officer

4 weeks ago

Geelong, Australia HAYS Full time

Multiple positions available in Fed Gov, with WFH flexibility

**Your new company**

Hays are the preferred supplier choice to Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Western Victoria & Geelong.

I am currently partnered with a Federal Government Client located in the Geelong CBD who is looking for multiple APS5 Internal Review Officers.

**Your new role**

There are x5 positions up for grabs, with working from home flexibly on occasion. As the APS5 Internal Review Officer, you will perform work that involves team leadership responsibilities requiring the setting of priorities and allocating work to other team members within the team. Further responsibilities will include:

- Working with participants to gather information regarding the nature and context of review requests, informing participants and their representatives about decisions, reviews and the appeals process.
- Undertaking evidence-based decision-making as prescribed in the Act, rules, Operational Guidelines and policies.
- Monitoring and managing caseloads, ensuring internal reviews are completed within set timeframe.
- Contributing to quality improvement activities to enhance service delivery practice, processes and systems.

**What you'll need to succeed**

To succeed as the APS5 Internal Review Officer you will need:

- A good critical thinking skillset
- An ability to work in a fast-paced, time sensitive environment
- An ability to multitask and prioritise workload
- Demonstrated ability to gather information and make informed decisions
- Experience managing a case load
- Excellent communication, both written and verbal
- An Internal Review Case Officer work sample assessment is required to be completed (please allow up to 1 hour to complete this assessment)
- Australian Citizenship

**What you'll get in return**

Through Hays, this role offers you an hourly rate of $55.24 + super, an opportunity to progress your career with this Federal Government Agency, working from home flexibility and:

- Weekly pay cycles
- Nominated choice of superannuation fund
- Online time sheet submission and approval
- No hidden costs or payroll deductions for our services
- No invoicing required for Pty Ltd holders
- Regular contact with consultants throughout the duration of your assignment

**What you need to do now**

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Brittany Hall - Team Manager

2804879

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