Aps5 Internal Review Officer
7 months ago
x9 positions available in Fed Gov with WFH flexible
**Your new company**
Hays is the preferred supplier choice of Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Western Victoria & Geelong.
Hays Recruitment have partnered with a leading Federal Government Agency, who require x9 APS5 Internal Review Officer's for their National Head Office in the heart of the Geelong CBD.
**Your new role**
As the APS5 Internal Review Officer, you will work standard full-time business hours from Monday to Friday, with the added bonus of working from home flexibility.
The Internal Reviews Branch is the central point of coordination for the Agency's handling and resolution of reviews and complaints. Working directly with stakeholders, the branch aims to manage and resolve reviews and complaints in a timely manner as outlined in the Service Charter. The APS5 Internal Review Officer is a team membership position that may perform work that involves team leadership responsibilities requiring the setting of priorities and allocating work to other members of the team. Further responsibilities will include:
- Working with clients to gather information regarding the nature and context of review requests
- Informing clients and their representatives about decisions, reviews and the appeals process
- Undertaking evidence-based decision-making as prescribed in the Act, Operational Guidelines and policies
- Monitoring and managing caseloads, ensuring internal reviews are completed within set timeframes
- Contributing to quality improvement activities to enhance service delivery practice, processes and systems.
**What you'll need to succeed**
To succeed as the APS5 Internal Review Officer, you will need:
- Experience liaising with both internal and external stakeholders
- Case management, complaint handling and resolution, or similar experience is desired
- Experience working within a Government environment desired
- Demonstrated ability to manage a high volume case load
- Excellent organisation and time management skills
- Exceptional communication skills, both written and verbal
- Team leadership experience desired
- Australian Citizenship is required
**What you'll get in return**
Through Hays, this role offers you an hourly rate of $55.24 + super, working from home flexibility, an opportunity to progress your career with this Federal Government Agency and:
- Weekly pay cycles
- Nominated choice of superannuation fund
- Online time sheet submission and approval
- No hidden costs or payroll deductions for our services
- No invoicing required for Pty Ltd holders
- Regular contact with consultants throughout the duration of your assignment
**What you need to do now**
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Brittany Hall - Team Manager
2829528
-
Aps5 Internal Review Officer
6 months ago
Geelong, Australia HAYS Full timeMultiple positions within a Federal Government agency - APPLY NOW **Your new company** Hays is the preferred supplier choice of Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Geelong. I am currently partnered with the National Head Office of a Federal...
-
Aps5 Internal Review Officer
7 months ago
Geelong, Australia HAYS Full timeMultiple positions available in Fed Gov, with WFH flexibility! **Your new company** Hays are the preferred supplier choice to Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Western Victoria & Geelong. I am currently partnered with a Federal Government Client...
-
Aps5 Internal Review Officer
5 days ago
Geelong, Australia DFP Recruitment Services Full time**Job description**: **The Opportunity** On behalf of a Federal Government Agency we are looking for APS5 Internal Review Officers to join the Internal Review and Complaints team. The role will be 12 months, paying $55.24 per hour plus super and based in Geelong The Internal Review Officer is a team membership position that may be required to perform work...
-
Aps5 Internal Review Officer
7 months ago
Geelong, Australia DFP Recruitment Services Full time**Job description**: **The Opportunity** *** On behalf of a Federal Government Agency we are looking for APS5 Internal Review Officers to join the Internal Review and Complaints team based in Richmond or Geelong. The role will be 12 months, working 37.5 hours per week, paying $55.24 per hour plus super. The team are responsible for handling resolution of...
-
Aps5 Internal Review Officer
7 months ago
Geelong, Australia Talent International Full timeaustralia greater geelong contract up to au$55.24 per hour**The Opportunity** This Federal agency is supporting and managing a transformative marketplace which supports people with disability and increases community engagement through more flexible access to benefits with a personalized plan and support team. You will be joining a national, virtual team...
-
Aps5 Internal Review Officer
7 months ago
Geelong, Australia Talent International Full timeaustralia greater geelong contract au$53.63 - au$55.24 per hour**The Opportunity** This Federal agency is supporting and managing a transformative marketplace which supports people with disability and increases community engagement through more flexible access to benefits with a personalized plan and support team. You will be joining a national, virtual...
-
Aps5 Internal Review Officer
7 months ago
Geelong, Australia Talent International Full timeaustralia greater geelong contract up to au$55.24 per hour**The Opportunity** This Federal agency is supporting and managing a transformative marketplace which supports people with disability and increases community engagement through more flexible access to benefits with a personalized plan and support team. You will be joining a national, virtual team...
-
Aps5 Internal Review Officer
5 days ago
Geelong, Australia Talent International Full time**Job Details**: **Location** Geelong **Salary** Up to AU$53.63 per hour **Job Type** Full Time **Ref** BBBH81991_1678077247 **Contact** Samuel Beckett **Posted** about 3 hours ago **The Opportunity** This Federal agency is supporting and managing a transformative marketplace which supports people with disability and increases community...
-
Aps5 Project Officer
7 days ago
Geelong, Australia HAYS Full timeFederal Government | Full time | Work from home flexible **Your new company** Hays Geelong are the preferred supplier choice to Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Geelong and Western Victoria. I am currently partnered with a Federal Government...
-
Aps5 Complaints Officer
2 weeks ago
Geelong, Australia DFP Recruitment Services Full time**Job description**: **The Opportunity** We are seeking experienced APS5 Complaints Officers to join a Federal Government Agency based in Geelong or Broadmeadows. The position will support the Internal Review and Complaints Team as a central point of coordination for resolution of internal review and complaints and will work directly with participants,...
-
Internal Review Officer
7 months ago
Geelong, Australia City of Greater Geelong Full time**Internal Review Officer**: **Job no**: 498555 **Work type**: Permanent Full Time **Classification**: Band 7 ($100,064 - $110,990 pa) **Categories**: Governance & Legal **About the role** In this role, you will provide support to the Lead Integrity & Review Officer and Customer Service with respect to reviews of complaints received from the public and...
-
Aps5 Complaints Officer
7 months ago
Geelong, Australia HAYS Full timeFederal Government opportunity and a 12-month initial assignment with the potential to extend! **Your new company** Hays is the preferred supplier choice of Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Western Victoria & Geelong. Hays Recruitment have...
-
Aps5 Complaints Officer
7 months ago
Geelong, Australia HAYS Full timeMULTIPLE FEDERAL GOVERNMENT ROLES! **Your new company** Hays are the preferred supplier choice to Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Geelong and Western VIC. Our Federal Government Client are seeking x4 APS5 Complaints Officers for their Geelong CBD...
-
Aps5 Property Officer
7 months ago
Geelong, Australia DFP Recruitment Services Full time**Job description**: **The Opportunity** We are seeking an APS5 Property Officer to join a Federal Government Agency based in Geelong. This is a 12-month assignment. The role will work a hybrid arrangement, Monday to Friday, 7.5 hours per day and will be paying $55.24 per hour plus super. The APS5 Property Officer will manage a portfolio of the agency’s...
-
Aps5 Project Officer
1 week ago
Geelong, Australia Talent International Full time**Job Details**: **Location** Geelong **Salary** Up to AU$53.63 per hour **Job Type** Full Time **Ref** BBBH98126_1675229731 **Contact** Samuel Beckett **Posted** about 2 hours ago **The opportunity** Our client is a community focused federal government agency. They have an exciting opportunity available for a Project Officer, to join the...
-
Aps5 Project Officer
1 week ago
Geelong, Australia HAYS Full timeFederal Government | Geelong VIC | Full Time **Your new company** Hays Geelong are the preferred supplier choice to Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Geelong and Western Victoria. Hays is currently partnered with a Federal Government organisation...
-
Aps5 Communications Officer
5 days ago
Geelong, Australia Talent International Full time**Job Details**: **Location** Geelong **Salary** Up to AU$53.63 per hour **Job Type** Full Time **Ref** BBBH94961_1666242478 **Contact** Samuel Beckett **Posted** about 2 hours ago **The opportunity** Our client is a community focused Federal Government agency. They have an exciting opportunity available for an APS5 level Communications Officer...
-
Aps5 Project Officer
7 months ago
Geelong, Australia DFP Recruitment Services Full time**Job description**: On behalf of a Federal Government Agency based in Geelong, we are looking for an APS5 Project Officer. This is a 12-month assignment. The role will be paying $55.24 per hour plus super. **The Opportunity** This is a team membership position and will require you to be accountable for organising your work flow and making independent...
-
Aps5 Property Officer
7 months ago
Geelong, Australia HAYS Full timeFederal Government role with work from home flex **Your new company** Hays are the preferred supplier choice to Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Western Victoria & Geelong. I am currently partnered with a Federal Government Agency who is seeking...
-
Aps5 Program Support Officer
7 months ago
Geelong, Australia HAYS Full timeFed Gov role with work from home flexibility! **Your new company** Hays are the preferred supplier choice to Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Western Victoria & Geelong. My Federal Government Client is currently seeking an APS5 Program Support...