Aps5 Internal Review Office
2 weeks ago
**Location***
- Geelong, Victoria
- **Category***
- Office Support
- **Salary**
- $55.24 AUD - $55.24 AUD Hourly
- **Posted**
- 09-Feb-2024
- **Work type**
- Casual/Temp
- **Contact**
- Claudia Leiva
- **Reference**
- BH-156931-2
- **Applications close 15.00 PM AEST, 15th of February 2024**
**Mandatory: Australian Citizenship required to work within Federal Government.**
**About the Organization**:
This leading Federal government agency supports Australian’s in achieving their goals and helps them to live a better life. Their work has an impact on a significant area in the social sector, and you can contribute to the difference that they make in this role. This agency is known for having a great culture across different teams and have excellent office locations in Melbourne and Geelong.
**Branch**:
The Internal Reviews and Complaints Branch is the central point of coordination for the Agency's handling and resolution of reviews and complaints. Working directly with participants, providers, internal staff and external agencies, the branch aims to manage and resolve reviews and complaints in a timely manner as outlined in the Agency Service Charter.
The Internal Review Team (IRT) delivers a streamlined approach to manage the participant experience of internal reviews and the Agency’s reputation. The IRT assists participants who seek internal reviews and make decisions that are timely, consistent and clearly explained.
**About the role**:
**Responsibilities may include but are not limited to**:
- Working with participants to gather information regarding the nature and context of review requests, informing participants and their representatives about decisions, reviews and the appeals process.
- Undertaking evidence-based decision making as prescribed in the Agency Act, Agency rules, Operational Guidelines and Agency policies.
- Monitoring and managing caseloads, ensuring internal reviews are completed within set timeframes.
- Contributing to quality improvement activities to enhance service delivery practice, processes and systems.
**Mandatory**:
- Strong verbal and written communication skills.
- Understanding of NDIS Act
- Internal Review experience
- Current Police Check, o ability to obtain one.
**What you will bring to the role**:
- Strong communication and interpersonal skills.
- Experience in building relationships both with internal and external stakeholders.
- Ability to work within and across teams, the ability to adapt quickly to a changing environment
- Ability to manage confidential and sensitive information.
- Ability to prioritise and allocate tasks in an efficient manner while also maintaining high work standards and accuracy.
**How to apply**:
**Applications close 15.00 PM AEST, 15th of February 2024
-
Aps5 Internal Review Officer
4 weeks ago
Geelong, Australia Chandler Macleod Full timeChandler Macleod is currently recruiting for multiple experienced **APS5 Internal Review Officers **to join a leading Federal Government agency. This is an immediate start with a contract term of **12 months and based in Geelong.** **Role description**: The **APS5 Internal Review Officer** is accountable under limited supervision to undertake moderately...
-
Aps5 Complaints Officer
4 weeks ago
Geelong, Australia Chandler Macleod Full time**Location*** - Geelong, Victoria - **Category*** - Health - **Salary** - $55.24 AUD - $55.24 AUD Hourly - **Posted** - 22-Feb-2024 - **Work type** - Casual/Temp - **Contact** - Teresa Zanatta - **Reference** - BH-157498-1 - **MANDATORY: AUSTRALIAN CITIZEN required to work within Federal Government** **APPLICATIONS CLOSE: 3pm Wednesday 6th of March...
-
Aps5 Social Media Officer
4 weeks ago
Geelong, Australia Chandler Macleod Full time**About the company**: As one of Australia’s largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod’s recruitment business has connected leading-edge projects and employers with outstanding business professionals. Our **Federal...
-
Aps5 Project Officer
4 weeks ago
Geelong, Australia Chandler Macleod Full timeAs one of the Australia’s largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod’s recruitment business has connected leading-edge projects and employers with outstanding business professionals. Our **Federal Government** client is...
-
Aps5 Site Technology Officer
4 weeks ago
Geelong, Australia Chandler Macleod Full time**Location*** - Geelong, Victoria - **Category*** - IT & Digital - **Salary** - $60.67 AUD - $60.67 AUD Hourly - **Posted** - 23-Feb-2024 - **Work type** - Casual/Temp - **Contact** - Claudia Leiva - **Reference** - BH-157510-1 - **Applications close 15.00 PM AEST, 6th March 2024** **Mandatory: Australian Citizenship required to work within Federal...
-
APS5 & 6 Co-Design Project Officers
3 weeks ago
Geelong, Victoria, Australia Randstad Australia Full timeAre you looking for a new exciting role in Federal Government?If you're ready for a challenging and rewarding career in the Federal Government, we encourage you to apply today and be part of a dedicated team making a difference in our community.Please reach out to the correct consultant below to discuss the role you are interested in. Feature Roles: APS5 &...
-
APS5 Complaints Officers New Release
2 weeks ago
Geelong, Victoria, Australia Randstad Australia Full timeNew Role Release – previous applicants encourage to apply If you're ready for a challenging and rewarding career in the Federal Government, we encourage you to apply today and be part of a dedicated team making a difference in our community.I have a huge range of roles in this division. To be considered, please register your interest to the specific job...
-
Aps5 Pricing Engagement Support Officer
1 month ago
Geelong, Australia Chandler Macleod Full time**About the Organization**: This leading Federal government agency supports Australian’s in achieving their goals and helps them to live a better life. Their work has an impact on a significant area in the social sector, and you can contribute to the difference that they make in this role. This agency is known for having a great culture across different...
-
APS5 Complaints Officers
2 weeks ago
North Geelong, Australia Randstad Full timeNew Role Release – previous applicants encourage to apply !If you're ready for a challenging and rewarding career in the Federal Government, we encourage you to apply today and be part of a dedicated team making a difference in our community.I have a huge range of roles in this division. To be considered, please register your interest to the specific job...
-
APS5 Information Management
19 hours ago
North Geelong, Australia Talent International Full timeThe opportunity Our client is a community focused federal government agency. They have an exciting opportunity available for a APS5 level Information Management Officer to join the Agency, working within a cross division team to support strategic outcomes for the Agency. 12-month initial Labour Hire contract with the opportunity to extend. APS5 level role...
-
Complaints Management Complaints Officers
1 month ago
Geelong, Australia Chandler Macleod Full time**Location*** - Geelong, Victoria - **Category*** - Executive - **Salary** - $43 AUD - $55 AUD Hourly - **Posted** - 15-Apr-2024 - **Work type** - Full Time - **Contact** - Jess Kaur - **Reference** - BH-159547-2 - **Federal Government opportunity open to NSW Charlestown, VIC Broadmeadows, Geelong, QLD Brisbane.** - **12-month contract with the possibility...
-
Complaints Management Complaints Officers
7 days ago
Geelong, Australia Chandler Macleod Full time**Location*** - Geelong, Victoria - **Category*** - Executive - **Salary** - $43 AUD - $55 AUD Hourly - **Posted** - 12-Apr-2024 - **Work type** - Full Time - **Contact** - Jess Kaur - **Reference** - BH-159547-2 - **Federal Government opportunity open to NSW Charlestown, VIC Broadmeadows, Geelong, QLD Brisbane.** - **12-month contract with the possibility...
-
Aps4 & Aps5 Complaints Officer's
4 weeks ago
Geelong, Australia Talent International Full timeaustralia greater geelong contract au$43.82 - au$55.24 per hour**Opportunity** Great full time hourly rate contract opportunities for an initial 12 months, paying $43.82 + Super & $55.24 + Super with the option to extend based in either Broadmeadows or Geelong. This is your opportunity to improve Australia’s largest healthcare reform since Medicare and...
-
Aps 5 Digital Delivery Officer
1 month ago
Geelong, Australia face2face Recruitment Full time**Closing Date**:9am Wednesday 1 February **face2face reference**:579233 **Location**:Geelong Vic or Richmond Vic **Hours**:full-time **Contract length**:12 months **Entry requirements**:Australian Citizenship **Pay**:$53.63 per hour, plus superannuation **About the role**: The APS5 Digital Delivery Officer is a team membership position within the Digital...
-
Procurement Officer's
4 weeks ago
Geelong, Australia Talent International Full time**Job Details**: **Location** Geelong **Salary** AU$55.24 - AU$60.26 per hour **Job Type** Full Time **Ref** BBBH101095_1682053474 **Contact** Liam Lasslett **Posted** about 2 hours ago **The opportunity** 12-month initial Labour Hire contract with the view for extension. APS 5 & 6 level role's offering an hourly rate between $55.24 + Super &...
-
Co-Design Project Officer
4 weeks ago
North Geelong, Australia Randstad Full timeAre you looking for a new exciting role in Federal Government?If you're ready for a challenging and rewarding career in the Federal Government, we encourage you to apply today and be part of a dedicated team making a difference in our community.Please reach out to the correct consultant below to discuss the role you are interested in. Feature Roles: APS5 &...
-
Legal Support Officer
4 weeks ago
Geelong, Australia Office of Public Prosecutions Full timeLocation: Geelong Job type: Full time Organisation: Office of Public Prosecutions **Salary**: $56,834 - $72,985 Occupation: Legal Reference: VG/OPP338A The Office of Public Prosecutions (OPP) is an independent statutory authority responsible for preparing and conducting criminal prosecutions in Victoria on behalf of the Director of Public Prosecutions...
-
APS6 Complaints Officers
1 week ago
Geelong, Australia Randstad Australia Remote Work Freelance Full timeAPS6 Complaints Officer, 12 month contract, $60.26 per hour, ASAP startAbout the OrganisationBased within a Federal Government organisation putting stakeholders at the heart of their work, the organisational values reflect a passion and commitment to building a positive, stakeholder-centred culture.About the OpportunityThis role is a 12 month contract based...
-
APS6 Complaints Officers
1 week ago
Geelong, Victoria, Australia Randstad Australia Full timeAPS6 Complaints Officer, 12 month contract, $60.26 per hour, ASAP startAbout the OrganisationBased within a Federal Government organisation putting stakeholders at the heart of their work, the organisational values reflect a passion and commitment to building a positive, stakeholder-centred culture.About the OpportunityThis role is a 12 month contract based...
-
Procurement Officer
2 weeks ago
Geelong, Australia Randstad Australia Remote Work Freelance Full timeRandstadâs national procurement, contracts & supply chain team is currently supporting a federal government agency with a team membership role in workforce procurement.About the role:ensure that Labour Hire Workers are engaged through agreed procurement channels andtracked throughout the Workforce Procurement processdevelopment of procurement...