Business Support Officer
2 weeks ago
Location: Melbourne | CBD
Job type: Ongoing - Full Time
Organisation: Victorian Auditor-Generals Office
**Salary**: $74,580 - $82,571
Occupation: Administration/Secretarial
Reference: 1005
**Role Summary**
- The Business Support Officer (BSO) is the first point of contact for our internal and external stakeholders, modelling our values and a passion for excellence by anticipating needs and delivering high quality outcomes and service.
**Who we are**
- The Victorian Auditor-General's Office (VAGO) provides assurance to Victoria's Parliament and community about the performance and accountability of the state's public sector. We achieve this by auditing and reviewing the finances and performance of state and local government entities.
- VAGO helps to hold the Victorian Government accountable by conducting financial and performance audits and assurance reviews of public sector agencies and reporting the results to Parliament.
- We are part of Victoria’s integrity system. The office of the Auditor-General is independent - it is not controlled or directed by Parliament or the government.
**Life at VAGO**
- VAGO prides itself on having a harmonious and inclusive culture. We have been recognised as a highly progressive public sector organisation, with a strong focus on employee engagement. We frequently implement initiatives to support our people and their wellbeing.
- A workforce with a natural curiosity about difference and what we can learn from each other, we celebrate diversity.
**Values**
- The VAGO values shape our work and culture and how we grow as an organisation.
- We strive to embody the behaviours of an inclusive environment where people can feel comfortable being and expressing themselves.
- Our values are Innovation, Respect, Accountability and Collaboration.
**The Role**
- As one of our BSOs you will be the first point of contact for all external stakeholders, whether online, by phone or in-person.
- The BSOs are critically important in supporting the needs of our staff, providing a range of business and administrative support services.
- You are a customer-focused and productive professional who uses initiative to thrive in a dynamic business environment, taking accountability for varied services critical to the smooth running of VAGO.
**Key accountabilities**
- Provide high quality virtual and in-person reception services (as required), responding to online enquiries, callers and correspondence.
- Provide a range of support services to VAGO staff, including executive support, scheduling meetings and events, assisting with in-person, virtual and hybrid forums.
- Deliver daily administrative and business support tasks to support operations, including raising purchase orders, managing correspondence, preparing briefing papers, taking minutes, updating registers, collating information and reports, and managing physical office facilities.
- Conduct simple analysis and complete administrative support tasks on organisational and audit projects.
**Key selection criteria**
- Knowledge & Skills
- Service excellence.
- Demonstrated ability to deliver a stakeholder-centric service and take personal accountability for achieving quality outcomes and service excellence.
- Ability to grasp and explain processes and policies to clients, stakeholders and staff.
- Communication
- Demonstrated ability to write clearly, concisely and accurately as appropriate for the format.
- Excellent verbal communication, including active listening.
- Administration and Corporate Support.
- Maintain corporate databases and complete analysis.
- Demonstrated ability to effectively plan work activity, including prioritising time and resources and using established processes and supporting systems to achieve optimum efficiency and effectiveness.
- Research issues and prepare draft correspondence and briefings papers.
- Organisational Effectiveness
- Ability to work with limited supervision while receiving guidance and direction from up the line. Strong attention to detail as shown in ability to produce quality deliverables.
- Able to use initiative and sound judgement when undertaking assigned work, including identifying potential issues, setting appropriate priorities and seeking support as needed.
- Strong problem-solving skills and ability to identify opportunities for improvement.
- Personal Attributes
- Customer centric approach.
- A welcoming, friendly and professional approach to ensure an excellent customer service experience.
- Models collegiate, resilient and flexible work behaviours.
- Demonstrates a commitment to continuous professional development.
**Qualifications and Experience**
- Experience in Customer Service, Administration, Business Support or similar.
- Diploma level or above qualification in a business, finance or project management discipline, or experience in a similar role.
- Advanced proficiency in Outlook, Word and Excel.
- Familiarity with Microsoft Teams, SharePoint, Dynamics and Power BI is
-
Business Support Officer
5 days ago
Melbourne, Australia City of Monash Full time**Job no**: 494889 **Categories**: Administration and Office Support, Government and Defence Permanent Full position Salary Band 4 $69,017.98 + Superannuation Flexible working arrangements available About Us City of Monash is a dynamic organisation committed to providing excellence in service delivery. Located in the eastern region, Monash is a...
-
Business Support Officer
1 day ago
Melbourne, Australia Downer Group Full timeJob ID 597502 Job Type Full Time - Permanent Location Melbourne Categories Administration & Customer Services Advertised 12 Jan 2023 AUS Eastern Daylight Time Applications close 09 Feb 2023 AUS Eastern Daylight Time Business Support Officer UAM, a division of the Downer Group, is a leading provider of specialist services to utility and energy...
-
Business Support Officer
2 days ago
Melbourne, Australia City of Melbourne Full time**Supportive team**: - **Permanent, full-time**: - **$70,133 plus 11% Superannuation** We are the City of Melbourne, a City of possibility and place to be bold and inspirational. We are rapidly transforming to meet the evolving challenges faced by a global city. With a vision of being a leading organisation for a leading capital city, our mission is to...
-
Ict Logistics/helpdesk Support Officer
1 day ago
Melbourne, Australia The Business Agility Group Full time**About the job ICT Logistics/Helpdesk Support Officer**: - ** The requisite skills and experiences defined below,** - **Have Australian Citizenship to be able to obtain Baseline Security clearance; and** - **At least 5 year's relevant local working experience.** **Requirements**: The Client is looking for an ICT Logistics/Helpdesk Support Officer who will...
-
Business Support Officer
1 day ago
Melbourne, Australia Public Sector People Full timeOpportunity to work within local council - $38.29 per hour plus super - ASAP start to 19th July temporary placememnt **Public Sector People are working with a local council within the inner city of Melbourne to recruit a Business Support Officer to support the Procurement Team.** **Responsibilities include but are not limited to**: - Providing high-level...
-
Business Support Officer
7 days ago
Melbourne, Australia Hudson Australia Full time**About the role**: - Business Support Officer - VPS 2 level - Contract starting the 15th of May until the 28th of July initially - possibility of extension or to transition into a permanent role - 18 openings - Full time role Monday to Friday 08:00am - 04:00pm - 100% office-based in Melbourne CBD - 50 Lonsdale St close to public transport - $37 per hour +...
-
Business Support Officer
2 days ago
Melbourne, Australia Yarra City Council Full time**Business Support Officer - Property** **Permanent - Full Time** **Band 5 - $76,910.62 - $89,109.02 + super + RDO (RDO applicable for full time 38 hours per week only)** - **Supportive and Friendly team environment where we value growth and development**: - **Hybrid/flexible working arrangements and an emphasis on work/life balance**: - **Rewarding and...
-
Business Support Officer
1 day ago
Melbourne, Australia Service Stream Full timePrimary Location Melbourne, VIC Job Description Summary Exciting new opportunity for a Business Support Officer to joint our Transaction Services team About the Role Key Responsibilities In this role your main duties, among others are: - CWT OBT Administrator Super User - travel profile creation, master data - New and Super User support. - Concur...
-
Business Support Officer
13 hours ago
Melbourne, Australia Horner Recruitment Full timeLocal Government - South-Eastern & Eastern Suburbs - Full Time Hours Are you looking to work within local government? Do you live in the South-Eastern or Eastern Suburbs? Do you have a positive attitude and are wanting to learn new skills within your local council? Horner Recruitment are looking for people who are seeking Business Support or Administrative...
-
Business Support Officer
7 days ago
Melbourne, Australia Department of Transport and Planning Full timeLocation: Melbourne | CBD Job type: Full time Organisation: Department of Transport and Planning **Salary**: $73,842 - $81,753 Occupation: Other Reference: 654 - The Business Support Officer provides day-to-day administrative support to Transport Ministerial Offices on behalf of the Governance and Portfolio Services Division (DTP).
-
Business Support Officer
13 hours ago
Melbourne City Centre, Australia Department of Justice and Community Safety Full timeBusiness Support Officer - Dispute Services An exciting opportunity exists for a Business Support Officer to join the Training and Quality Team in Dispute Services - Utilise your administration expertise to provide support and advice to the Regulatory Assurance and Policy branch. - Fixed term for 24 months, Full-Time Opportunity to work with a...
-
Business Support Officer
5 days ago
Melbourne, Australia Jemena Full timeAt Zinfra, we are focussed on allowing our people to reach their potential, be their true selves and enjoy working in an inclusive environment. With a focus on our employees’ wellbeing, equal opportunities, and policies to empower a fully diverse and fulfilled workforce, we pride ourselves on meeting our employee’s expectations. Our people are our...
-
Business Support Officer
13 hours ago
Melbourne, Australia City of Melbourne Full time**This is a permanent full time opportunity based in our beautiful **Arts House in North Melbourne**: - **Career development support and opportunities to learn new skills within a creative and exciting environment**: - **$70,133 + 11% Superannuation** **About City of Melbourne** Situated on the traditional lands of the Bunurong Boon Wurrung and...
-
Business Support Officer
5 days ago
Melbourne, Australia Monash Health Full timeLocation: Melbourne | Eastern Metropolitan Job type: Full time Organisation: Monash Health **Salary**: Salary not specified Occupation: Administration/Secretarial, Communications, Marketing and Media, Finance, Health and Allied Health, Human Resources, Information Management, Procurement Reference: 59300 - About this role: - New role within the Capital...
-
Business Support Officer
7 days ago
Melbourne City Centre, Australia Department of Justice and Community Safety Full timeUtilise your Business Support expertise to provide support and advice to the Enforcement and Support Services Branch - Ongoing, Full-Time opportunity to work with a high-performing and passionate team in the Victorian Public Service - VPS Grade 2: $56,271 - $ 72,262 plus superannuation. **About Us**: Enforcement and Support Services (ESS) sits within Fines...
-
Business Support Officer/coordinator
7 days ago
Melbourne City Centre, Australia Victoria Police Full time**About the role**: This is an exciting opportunity to join Victoria Police as an Executive and Business Support Coordinator in the Office of the Deputy General Counsel and Director of our Courts & Specialist Prosecutions Division (“the Office”). Reporting to the Executive Advisor to the Deputy General Counsel and Director, the Executive and Business...
-
Business Support Officer/coordinator
7 days ago
Melbourne, Australia Victoria Police Full timeLocation: Melbourne | CBD Job type: Full time / until 30 June 2023 Organisation: Victoria Police **Salary**: $90,067 - $102,192 Occupation: Legal Reference: VG/J20037252 **About the role**: This is an exciting opportunity to join Victoria Police as an Executive and Business Support Coordinator in the Office of the Deputy General Counsel and Director of...
-
Business Support Officer
Found in: Talent AU C2 - 3 days ago
Melbourne, Australia Yarra City Council Full timeapplicable for full time 38 hours per week only) Supportive and Friendly team environment where we value growth and development Hybrid/flexible working arrangements and an emphasis on work/life balance Rewarding and diverse role This exciting opportunity seeks a dynamic and motivated professional, possessing a positive attitude towards...
-
Business Administration Support Officer
5 days ago
Melbourne, Australia BMT Commercial Australia Full time**Work for a global high-end design house and technical consulting firm solving complex real-world problems.** **We Design. We Guide. We Protect. We Sustain. We Train. We Transform** **Learn more about your next company -** BMT is a leading international design, engineering, science, and risk management consultancy with a reputation for excellence. We're...
-
Disabilities Support Officer
7 days ago
Melbourne, Australia Care Mode Support Services Full timeCARE MODE PTY LTD is a NDIS disability services provider located in Footscray, Melbourne. We support people with disabilities to achieve their goals in their homes, and within the community. Our approach is person-centred, and we are a "lifestyle-focused" care organization. We service all metropolitan Melbourne and have support workers located across all...