Business Support Officer

2 weeks ago

Melbourne, Australia City of Melbourne Full time

**Supportive team**:

- **Permanent, full-time**:

- **$70,133 plus 11% Superannuation**

We are the City of Melbourne, a City of possibility and place to be bold and inspirational.

We are rapidly transforming to meet the evolving challenges faced by a global city. With a vision of being a leading organisation for a leading capital city, our mission is to create positive impact for our community. Each day, we work with passion and purpose so that together we achieve incredible things.

Together we
**Make the Difference**

**How this position will Make the Difference to City of Melbourne**

The Business Support Officer provides high quality administrative support to the Arts House team and Creative City Branch as required. The position undertakes customer facing reception duties and provides facilities support, advice and service to external parties and the general public on behalf of Arts House.

As a part of the Business Management team, the Business Support Officer will contribute to implementing effective and compliant financial, audit, reporting and administrative systems to ensure a high standard of program delivery aligned to the Arts House vision, enabling growth, sustainability and viability within budget and resources.

The incumbent completes all activities in a professional, efficient, confidential and courteous manner within a continuous improvements and service excellence environment.

**What you will bring**
- Ability to demonstrate and display City of Melbourne Values - accountability, integrity, courage, respect for self and others, and striving for excellence.
- Experience in a business support delivery function with the ability to anticipate support needs and multitask within a fast-paced, high volume and multi-faceted business environment.
- Sound communication and interpersonal skills with a strong customer service ethos and the ability to communicate and liaise confidently all levels of the business and with artists, arts organisations members of the public and service providers.
- Experience to prepare documents to a high quality level which are fit for business purpose.
- Ability to work both independently and collaboratively within a team environment supporting productive relationships with people at all levels.
- Ability to contribute to systems and processes development to drive efficiency across administrative functions within a continuous improvement environment.
- Demonstrated skills in financial management including budget tracking, invoicing, purchase requisition.
- Demonstrated cultural competency, consciousness and safety in working with artists, staff and contractors, particularly from marginalised communities is desirable. Lived experience will be prioritised.
- Experience providing facility/venue support in an arts context is desirable

By joining us, you will become part of a remarkable team who work in a constructive and inclusive culture to shape the future of this city. Together, we champion difference, celebrate achievement and recognise positive impact.

To view the physical requirements of this position, please see below under
**Position Information.**

**How to apply**
- attach your resume
- attach a separate cover letter (no more than one page)

Please address your covering letter to **Brian Horder, Business Manager**

For further information about the position, please contact

Applications will be accepted up until
**11:45pm, Monday 31st July 2023**

City of Melbourne conducts a safety screening process for all employees including a Police and Working with Children Check. For information about the broader collection and use of personal information by the City of Melbourne, please refer to our Privacy Policy

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