Head of Retail

2 weeks ago

Canberra, Australia Trek Bikes Full time

A bit about us

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us

**Job Description**:
What’s in it for you?

If you like growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us

Is leadership development your thing? Mentor and coach, our next generation of Leaders.

Influence and work across the globe with your counterparts in the US, Europe, and Asia Pacific Markets

Of course, we have lots of bikes too And at a great price.

About the business

Trek Bicycle is a global leader in the design and manufacture of bicycles and related products. Trek believes the bicycle can be a simple solution to many of the world’s most complex problems and is committed to breaking down the barriers that prevent people from using bicycles more often for transportation, recreation, and inspiration.

Our mission is to create products we love and take care of our customers. We value our team, making sure the best is on the field. We value new ideas from anywhere, inspiring others with our positive energy, dealing with reality to make the tough calls, and getting things done fast - turning ideas into reality.

Come, join us, and help us transform the world, the bike and have a blast while doing it

About the role

The Australian Retail Manager is responsible for leading the Directly Owned Trek Stores (DOTS) Business to ensure we deliver a bicycle retail experience that offers amazing hospitality to our customers and changes the world by getting more people on bikes.

The Retail Manager is a leader of leaders, helping the State District Managers and Operations teams to deliver outstanding customer service, meet all operating objectives, sales, and financial goals, and follow company policies and procedures. This role reports directly to the ANZ Country Manager and the APAC Retail Director.

Key Responsibilities
- Develop and execute Trek’s retail strategy within Australia
- Full financial responsibility for the operation of the DOTS business
- Identify and scrutinise future growth opportunities
- Ensure smooth integration of new stores through acquisitions and greenfield locations
- Execute global best practice, driving efficiencies and consistencies
- Lead State District Managers and help develop the leadership base in all markets
- Manage and oversee a Retail Team of 400 staff
- Oversee a team that ensures smooth operations across the network
- Work across functions with the Marketing, IT, HR, Finance and Customer Care teams to ensure the smooth operation of retail
- Create a great place to work and ensures we have high performing teams in all retail stores

**Requirements**:

- 10 years’ experience in retail or similar industry
- A passion for retail and demonstrated results
- Over 3 years’ experience in a senior management role
- Ability to work cross-functionally across different businesses
- Natural leader with a proven record of managing large teams. Desire to develop people and ‘put the best team on the field’
- Strong influencer. Builds strong stakeholder relationships & trust across the business
- Strong analytical and quantitative skills
- Excellent communication skills both written and verbal. Get to the point and articulate to a broad audience
- Energetic and pro-active. Approachable, collaborative, and resilient
- The flexibility to travel as required
- If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us_

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