Ecommerce Manager
5 months ago
Embark on an exciting journey with a dynamic and fast-paced B2C business, where you will lead a talented team of three professionals dedicated to driving eCommerce and digital activation. In this pivotal role, you will play a vital part in achieving financial targets while fostering a culture of positive engagement, creativity, experimentation, and innovation within the team.
As the Senior Manager eCommerce, you will spearhead the optimisation of the organisation's website and mobile app, ensuring they deliver exceptional commercial results and provide an unparalleled customer experience. Your expertise and strategic vision will drive the implementation of best-in-class practices, maximising performance, and nurturing the substantial customer base.
**Responsibilities include**:
- Ensure all website content is managed and execute the marketing strategy with optimal impact and compliant with all regulatory and policy requirements.
- Align customers’ experience across digital marketing, website, and mobile app to drive maximum commercial upside.
- Collaborate with the Digital & Investment teams to maintain the website UX roadmap and deliver on all planned activities.
- Develop and manage eCommerce strategy, delivering eCommerce business plans that will drive traffic,
- consumer engagement, conversion, and retention.
- Optimise the purchase path.
- Identify appropriate new payment technologies.
- Drive implementation and measure impact on conversion.
- Develop and ensure the distribution of eCommerce performance forecasts and report to key stakeholders.
**Skills and Experience**:
- Tertiary Qualifications in business, commerce, management, marketing, or a related discipline.
- 8+ years of E-commerce experience, specifically related to consumer products and/or subscription models.
- Proven experience in achieving KPIs through a detailed understanding of Ecommerce business.
- Experience in working with a complex CMS solution
- Digital background with previous work in website development and management.
- Highly analytical, proven ability to translate data into actionable insight.
- Ability to diagnose, resolve and communicate complex problems.
- Ability to lead high-performing cross-functional teams.
This is an amazing opportunity to work alongside highly skilled leaders in a great environment. There is a competitive package on offer and a flexible work options.
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