Ecommerce Trading Manager
1 month ago
We are seeking a highly skilled and experienced Senior eCommerce Trading and Merchandising Manager to join our team at Supercheap Auto. As a key member of our eCommerce leadership team, you will be responsible for driving the performance of our online retail sales channels by optimising content, product placement, pricing strategies, and promotional activity across our eCommerce platform.
Key Responsibilities- Develop and execute the online merchandising and trading strategy to maximise sales and profitability.
- Work closely with the Marketing, Operations, and Omni-Digital teams to coordinate campaigns and promotions that align with the broader business objectives.
- Use analytics to monitor online performance, customer behaviour, and market trends, making adjustments to improve conversion rates and AOV.
- Ensure our eCommerce platform is optimised for conversion by managing product categories, ensuring relevant search and filter functionality, and working on site design enhancements that improve the customer journey.
- Plan and execute promotional strategies that support key campaigns while ensuring compliance with ACCC regulations.
- Coach and develop a team of 5 to deliver best-in-class eCommerce merchandising and trading performance.
You will be a commercially minded leader who thrives on driving results in the fast-paced world of eCommerce. You will be as comfortable with spreadsheets as you are with customer experience tools, and you will know how to lead a team to deliver on KPIs.
We are looking for someone with:
- Proven experience in eCommerce trading, merchandising, or a related role.
- Strong knowledge of online retail, web analytics, and digital marketing principles.
- Ability to work cross-functionally and influence stakeholders to drive the best outcomes for the business.
- Experience using data to inform decisions and optimise the customer journey.
- A passion for delivering great customer experiences and understanding user behaviour.
- Leadership experience with a focus on coaching, upskilling, and developing a team.
Supercheap Auto is proud to be an equal opportunity employer. We support, promote, and celebrate diversity and recognise the benefits a culture of inclusion brings to our workplace and customer experience.
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